Alternatives to WebFirst
Compare WebFirst alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to WebFirst in 2025. Compare features, ratings, user reviews, pricing, and more from WebFirst competitors and alternatives in order to make an informed decision for your business.
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1
HarrisData CRM
HarrisData
HarrisData Offers Three CRM Modules. CustomerFirst® provides the support, help desk and quality tracking functionalities required to empower each department within your organization to maintain customer information and to view it in the context of their particular function. The solution manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. SalesFirst® is designed to help companies manage their sales organizations, prospects and customers. A significant tool for the salesperson, SalesFirst® captures all historical and critical data about the prospect. Competitive information can be compiled and tracked to assist in determining the best sales approach given the competition. WebFirst® is where the customer can access, update and create support incidents online 24/7/365. This extension of our CRM solutions will also allow you to download software updates from the web whenever you need them. -
2
DisasterLAN
Buffalo Computer Graphics
Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees. -
3
Adashi FirstResponse MDT
Adashi Systems
The first few minutes of incident response can make a crucial impact on life safety. That’s why public safety departments need Mobile Data Terminal or MDT software that gets them to the scene of an incident efficiently and safely with the information they need. Adashi FirstResponse MDT is a revolutionary emergency response software product. The dynamic interface allows first responders to view and access mission-critical data, including navigation, pre-plans, and custom may layers – when they need it the most. Our one-of-a-kind incident response software provides public safety departments with all the data they need for a fast, coordinated, and intelligent response. Our MDT software was designed specifically to help emergency services personnel with their day-to-day duties. With our unique interface, responders can view all of their key information in one main critical information dashboard. No fumbling between maps or scrolling through screens on a moving vehicle. -
4
ePortPass
ePortation
ePortPass™ is a cloud-based mobile solution that allows security personnel to control and restrict access to all points of a facility in an easy to use, common sense, way. Though we offer a full range of access control solutions we don’t just stop at the gate. Surveillance, alert sensors, security rounds, and reports are just a few items on the long list of security personnel duties. ePortPass™ provides the ability to efficiently manage security operations with real-time visibility. The resulting COP (common operating picture) of activity and incidents across a single or multiple locations is crucial in today’s heightened security environment. We provide live-camera feeds, geo-location mapping services, and real-time messaging from both sensor technology and security personnel on the ground, enabling quality information to be dispersed amongst a security group. -
5
Computer Aided Dispatch
Computer Information Systems
The CAD System enables dispatchers to easily and effectively manage multiple and complex incidents and further enhances the dispatchers’ ability to provide the maximum level of officer safety to first responders. Calls are entered with minimal data entry and are automatically date and time stamped. All functionality is available to both Call Takers and Dispatchers. All dispatch personnel can view and update the same Call for Service concurrently and all information becomes part of the record. The CAD System provides dispatchers with instantaneous access to any names that are in any of the CIS Systems, as well as pending and prior incidents with the ability to look at those incidents, premise response instructions, contacts and additional information about the responding location. This information can be transmitted to Mobile Units for officer knowledge and use. -
6
Freshstatus
Freshworks
Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes. -
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ServiceNow Knowledge Management
ServiceNow
Increase self-service rates for customers and employees—and boost agent productivity with contextual knowledge, driven by machine learning. Integration with Service Portal. Expose available knowledge through the Service Portal and allow customers and employees to search, browse, and view articles from their desktop or mobile device. Knowledge demand insights. Improve self‑service and case resolution by automatically identifying and visualizing knowledge gaps using machine learning and assigning gaps to authors for resolution. In-context knowledge creation. Increase knowledge relevancy by empowering agents and employees to capture knowledge articles in context during work processes, such as case or incident management. Use machine learning to automatically identify and visualize knowledge gaps for assignment. -
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CFAST
Gestion Systèmes Télécom
Setting this feature to your CFAST will give you access to a comprehensive and intuitive tool. You will be able to manage the interconnection mechanisms between orders and incidents on different services. Enter, follow, recover, close all exchanges regarding incidents according to different standards. You can also create manual and internal incidents. Realize tests so you can decide which service to offer to your clients. Interconnect your CFAST to centralize your order management system. Files are interpreted and the information provided in an ergonomic interface. Your CFAST notifies you every details you need to know. Enter, follow, recover, close all exchanges regarding incidents according to different standards. You can also create manual and internal incidents. -
9
D4H
D4H
D4H is the cloud platform for emergency response. The platform has a proven track record of bringing efficiencies to emergency responses in government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations. D4H offers 4 products, available separately or as an interconnected suite: Ensure well-managed equipment with D4H Equipment Management. Make sure your personnel are always ready to go with D4H Personnel & Training. D4H Incident Management is real-time ICS incident management software that enables the coordination of an effective response to any situation. Gain insights from consistent incident reporting and analytics through D4H Incident Reporting.Starting Price: $1,000 per year -
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Valor Systems
Valor Systems
Valor CAD (Computer Aided Dispatch) for government is used worldwide by the US military, police departments, and PSAPs to improve their calls-for-service (CFS) processing, coordinate emergency response and enhance the public’s safety. Designed as an easy to use, client configurable commercial off-the-shelf (COTS) system, our applications have powerful command and control and reporting tools that help command, communications, and first responder personnel gain awareness to real-time (and historical) incident information to improve their decision making. Valor RMS (Records Management System) is seamlessly integrated with Valor CAD and other modules such as BOLO, Evidence and Warrants within the Valor Incident Management System (Valor IMS) using a single SQL database for all modules. Valor RMS captures the data directly from a closed CAD event and places it in an officer’s initial incident report, creating efficient and accurate information transfer.Starting Price: $59 per month -
11
PEAC-WMD
AristaTek
Planning and analyzing the hazardous material threats in communities can be a daunting task. AristaTek is dedicated to providing resources for emergency planners to make their critical jobs easier, quicker and more thorough. Our flagship product, PEAC-WMD is an easy-to-use analytical software suite that can integrate Tier II files, analyze the hazardous threats in their inventories and model the possible plume/explosive/fireball hazards. Our in-house experts also provide expert research briefs providing in-depth analysis of certain substances. The PEAC-WMD software is designed for use at the scene to support a First Responder in making informed decisions and provides immediate operational response for HAZMAT and CBRNE incidents when you need to KNOW! During an incident, when seconds count, the right decisions made early in an incident will pay dividends later as the incident unfolds allowing the responder to protect response personnel, the public, and property. -
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First Due
First Due
As times change, keeping up with the demands of modern firefighting and response is more important than ever. From Pre-Incident Planning to Response and Incident Reporting, Fire and EMS agencies nationwide struggle to effectively manage their day-to-day operations in a single platform. No software platform effectively manages everything your agency needs across prevention, response, incident reporting, assets, and personnel. Many of the current platforms are built using legacy technology and do not take advantage of modern cloud software benefits, such as upgrades and flexibility. As a result, agencies are often locked into older software versions and do not receive the kind of feature innovation that is required in these ever-changing times. Most platforms are focused on compliance and records management, not on ensuring first responders have the information they need at the time of dispatch. -
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Broadcom WatchTower Platform
Broadcom
Enhancing business performance by simplifying the identification and resolution of high-priority incidents. The WatchTower Platform is an observability solution that simplifies incident resolution in mainframe environments by integrating and correlating events, data flows, and metrics across IT silos. It offers a unified, user-friendly experience for operations teams to streamline workflows. Built on familiar AIOps solutions, WatchTower detects potential issues early, facilitating proactive avoidance. It also uses OpenTelemetry to stream mainframe data and insights to observability tools, enabling enterprise SREs to identify bottlenecks and enhance operational efficiency. WatchTower augments alerts with pertinent context, eliminating the need for multiple tool logins to collect critical information. WatchTower workflows expedite problem identification, investigation, and incident resolution, and simplify problem handover and escalation. -
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Fireshield Software
Fireshield Software
Fire Department management software for record keeping. Personnel, training, reports, inspections, inventory, & incident reporting. -
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PatrolLIVE
PatrolLIVE
Spend less time training personnel and more time reporting on patrols. Our clients love the user experience and that their employees don’t need to spend hours learning a new piece of technology. Report Incidents, activity and get insights in real time. Users can easily send data on the go so that key responders can be on the scene as quickly as possible. The PatrolLIVE app allows for clear and easy execution monitoring and compliance for your onsite patrol. Whether you’re in a traditional patrol environment or running a janitorial service, we can easily track and report your team’s activity. Are instantly available after incidents and activity data is captured on scene. Key personnel can be alerted automatically to major incidents as they occur. Any web user can view activity detail and create reports customized to their needs. -
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Alliance
Cyrun
Alliance is a HIPAA compliant, complete and integrated Hospital Security Management system that was designed by law enforcement personnel to handle day to day operations as well as major events as they occur. The software comes pre-packaged with 100s of reports that are valuable to both risk managers and a hospital's Joint Commission Committee. All tools provided in Alliance are optimized for efficiency to handle small incidents to major incident such as a natural disaster (Bird Flu, earthquake, flood and hurricanes) or an act of terrorism. A tightly integrated system for locating critical information quickly, Dispatch (Event Desk) reduces dispatcher stress and minimizes input errors. A simple, intuitive interface and automated tools speed up incident data entry, helping personnel “populate” the database through forms tailored to the current task. -
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Talisma Knowledgebase
Talisma
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record. -
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StatusKit
StatusKit
Statuskit brings together customisable status page, events tracking for your service to foster communication. Interrupted services are part of daily operation. Our customisable service update let your clients know everything is under control. Detailed events tracking turns your service disruption into a great customer experience, displaying active incident illustrate the transparency of your business. StatusKit allows you to customize nearly everything including incident status and service status so as to allow you to better describe your incidents and service. Allow your customers to subscribe to your statuspage via Email, Feed, Webhook and Facebook Messenger. StatusKit also allows you to use your own Mailgun API Key. An easy, one-glance status report fosters better communication for your service. Displaying active events and incidents illustrate the transparency of your business. Customisable status and category makes StatusKit suitable in all type of business.Starting Price: $9 per month -
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Shift Left
Recast Software
Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work. -
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Site24x7 StatusIQ
ManageEngine
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.Starting Price: $9 per month -
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StatusNet911
DataTech911
StatusNet911 is a cloud-based dashboard connecting hospital, dispatch, and first responders with real-time situational data. It provides hospital resource availability, triage status, and system outages in order to support real-time response to multi/mass-casualty incidents (MCIs) and daily incident traffic. Health systems benefit by receiving Emergency Medical Services (EMS) incident information in real-time to more effectively manage facility resources. StatusNet911 is used daily to handle routine incidents which assures that staff is proficient with the system when disaster strikes. Alerts are provided when hospital status changes based on patient load or equipment availability. Be On the Lookout alerts (BOLOs), All Calls, and MCI activities are provided through the alert service. During MCIs, patient allocation to vehicles, vehicle allocation to hospitals, and requests for triage status and bed status are all propagated to the affected entities through the alert service. -
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CIS Records Management System
Computer Information Systems
The RMS System automates the agency’s records management functions. RMS provides simultaneous real time use in Records, Property and Evidence, Dispatch, Investigations and Corrections. RMS is designed for ease of operation by sworn and clerical personnel. Menus, Tool Bars, Help, and related tools provide an intuitive and efficient environment for the entire range of personnel that will enter, access, and track incidents. RMS Search capabilities include names, locations, incident types, dates, shifts, plates and vehicles. RMS maintains a current Master Name database that includes addresses, associates, MOs, SMTs, vehicles, aliases, gang affiliations, employment and more. -
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Onyx
Onyx
Onyx is an open source AI platform that integrates seamlessly with your company's documents, applications, and personnel, enhancing productivity across various teams. It enables users to find answers across all team applications, and AI assistants powered by your organization's unique knowledge, accessible directly within your workflow. Developers can build custom workflows using open-source APIs, facilitating the creation of AI applications tailored to specific needs. Onyx connects to over 40 applications, including Asana, Google Drive, Slack, and Zendesk, ensuring real-time synchronization with document-level access. The platform supports deployment in various environments, such as fully air-gapped setups within your Virtual Private Cloud (VPC) or on-premise, ensuring data security by preventing information from leaving your deployment. Document-level permissions are automatically inherited from connected sources.Starting Price: $16 per month -
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Phare
Phare
Run brilliant websites with Phare – a single platform for website monitoring, incident management, status pages, analytics, security, and alerting. - Keep your customers informed with status pages - Receive alerts when your website goes down - Work on incidents with your teammatesStarting Price: $54 per month -
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IncidentHub
IncidentHub
IncidentHub monitors status pages of hundreds of third-party cloud and SaaS services, providing a centralized tool for vendor outage alerts and maintenance reminders in one place. It allows users to view active incidents at a glance on a single aggregated status page and drill down into details for debugging. The service helps reduce alert fatigue by enabling users to fine-tune notifications, selecting specific components to monitor and adjusting alert frequency based on service criticality. IncidentHub integrates with common tools such as Email, Discord, Slack, and PagerDuty, and supports custom webhooks for alerts. It emphasizes ease of use, with setup typically completed in under 2 minutes. IncidentHub also offers a customizable public status page. Examples of services it monitors include Amazon Web Services, GitHub, Google Cloud Platform, Slack, and Stripe,Starting Price: $19/month -
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Hyperping
Hyperping
Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.Starting Price: $79 per month -
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ZOLL Fire Reports
ZOLL Data Systems
Regardless of department size, fire operations are complex and highly regulated. Incident reporting is just the tip of the iceberg. Patient care, personnel management, fire inspection permits, and vehicle assignments all have documentation and compliance requirements. ZOLL® Fire Reports is a cloud-based fire records management system (RMS) that enables departments to manage all aspects of daily fire operations via a single, integrated solution. No more repetitive data entry in different applications: ZOLL Fire Reports saves time, reduces errors, and lets you prioritize what matters most—crew safety, saving lives, and improved outcomes. ZOLL Fire Reports pulls data from multiple sources, integrating information from inspectors, EMS professionals, incident commanders and fire/EMS incident reporting ensures NFIRS and HIPAA compliance and supports NFORS analytics. You can also customize the software to collect and analyze information specific to your department’s needs. -
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Vector LiveSafe
Vector Solutions
Vector LiveSafe is the trusted and experienced leading mobile platform for two-way safety and security risk communications, emergency notifications, and safety tools and resources. Whether it's physical safety and security threats, lone worker risks, sexual harassment and assault incidents, or COVID-19 health concerns, the LiveSafe Platform provides all of the necessary tools to keep your organization informed and safe. Based on notifications from employees, workers, and students, security personnel can rapidly respond in real-time to incidents and threats. Security personnel and operations managers can broadcast notifications across multiple channels (SMS, phone call, email and push notification) to employees and students to keep them safe and informed. Using real-time analytics and dashboards and anonymous crowd-sourced information, security personnel and risk managers can identify potential threats and risks. -
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Genetec Mission Control
Genetec
Genetec Mission Control is a collaborative decision management system that provides organizations with new levels of situational intelligence, visualization, and complete incident management capabilities. It allows security personnel to make the right decision when faced with routine tasks or unanticipated situations by ensuring a timely flow of information. -
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An incident and emergency management solution for daily operations, emergency and crisis situations. This command, control and communication (C3) solution uses data analytic technologies coupled with social and mobile technology to streamline and integrate preparation, response, recovery and mitigation of daily incidents, emergencies and disasters. IBM works with governments and public safety organizations worldwide to implement public safety technology solutions. Proven preparation techniques use the same technology to manage day-to-day community incidents when responding to crises situations. This familiarity helps ensure first responders and C3 staff can engage immediately and naturally in response, recovery and mitigation without needing access to special documentation and systems. This incident and emergency management solution integrates and correlates information sources to create a dynamic, near real-time geospatial framework for a common operating picture.
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StatusHub
StatusHub
StatusHub is an IT Incident & Disruption Communication tool that helps you keep your customers and team informed during service downtime. StatusHub makes it easy to keep everyone informed through status pages and multiple notification channels. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Status pages by StatusHub stay up even if your servers are down, so you never lose connectivity with your end users. StatusHub lets you operate multiple status pages, import and manage subscribers, create incidents manually or through integrations and create and schedule maintenance events. Everything you need to make your status communication efficient and flexible. Start your free trial now!Starting Price: $49.00/month -
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Splunk On-Call
Cisco
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.Starting Price: $27.00/month/user -
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EnRoute Mobile
Epic Genius
EnRoute Mobile is a robust mobile CAD (Computer-Aided Dispatch) solution designed for first responders in law enforcement, fire/EMS, and ambulance services. It enhances response efficiency and situational awareness by delivering real-time access to critical incident details. Key features include optimized routing with turn-by-turn directions that account for closures and hazards, real-time mapping of incidents, and nearby units for better coordination. Responders can access vital data, such as caution notes, contact information, ingress/egress details, and hazardous material locations, ensuring well-informed decisions in the field. The system supports real-time communication with dispatch and other units, while enabling license scanning for instant data retrieval. With real-time updates on incidents, responder status, and notes, EnRoute Mobile ensures seamless communication and enhanced safety. Its user-friendly interface offers touchscreen, keyboard, and function-key inputs.Starting Price: $1000/user -
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Lighthouse HSE
Lighthouse HSE Management Software
When an incident occurs at any workplace, notification should be sent informing the appropriate individuals of the details so it can be dealt with appropriately. Shortly after the incident, an investigation is conducted to determine the root cause and to develop the appropriate corrective action(s) to prevent the recurrence of similar incidents. Workplace inspections are an important part of the overall occupational health and safety program and help to identify existing hazards so that appropriate corrective action can be taken. Lighthouse streamlines hazard and risk analysis by making it easier to capture data and notify others about hazards and risks, and assign control measures to eliminate or reduce the risk of harm to workers. There are many aspects of a complete vehicle maintenance process; Lighthouse manages it all. From a vehicle record, view the KMs of the last inspection, when the next scheduled maintenance is due, and access all maintenance records. -
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SOMA Global Platform
SOMA Global
The SOMA Global Platform is an industry-leading, cloud-native platform built for public safety. Our enterprise ecosystem includes four cloud-based suites: critical response, incident management, courts and corrections, and administrative to meet the needs of our public safety partners. Our integrated suites are designed to adapt to your agency’s unique needs, workflows, and designs to enable coordinated response and data-sharing across personnel, agencies, and various disciplines. Quick and easy access to critical information and workflows allows public safety professionals to work more efficiently and operate more safely. The end-to-end SOMA Global Platform combines four suites, critical response, incident management, courts and corrections, and administrative which serve to unify, automate, and future-proof your communications, operations, and interoperability needs. A suite of applications and tools for first responders to help deploy the most effective resources.Starting Price: Free -
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Convergence IMS
Vector Solutions
Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos. -
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Verizon Rapid Response Retainer
Verizon
Rapid Response Retainer gives you the expertise, tools and knowledge to prepare for and respond to cyberattacks. It’s designed to mitigate risk, augment your security personnel and control the costs of incident response. It helps you proactively manage risk by optimizing your remediation measures with advanced planning, forward-deployed capabilities and on-demand resources for incident response. Plus, it helps you control the costs of defending against and recovering from cyberattacks. Our experts assess your current security procedures, identify gaps and make suggestions to address them. Work with your own dedicated investigative liaison as a single point of contact during a breach. Contact our incident hotline 24/7 and get rapid help from our global teams and threat intelligence platform. -
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All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.Starting Price: $4.99/user/month -
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CourtWorks
CourtWorks
CourtWorks provides Judges and Court personnel with an organized, secure web-based record of an offender’s file. CourtWorks provides a secure online account for managing referred defendants/probationers. Probation Officers have a one-click view of a defendant’s status, secure and efficient communication between. CourtWorks is an online management and resource tool for all the important information that a defendant. The CourtWorks platform organizes the defendant’s file in a secure online environment that is accessible to all authorized parties. Judges, Probation Officers and the defendants themselves have any time controlled access to the information as well as upcoming events. New documents and other information regarding the defendant’s progress, which is uploaded by agencies are updated into the defendant’s file automatically and displayed in an attractive, easy to understand and intuitive dashboard. -
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ConvergePoint Incident Management
ConvergePoint
ConvergePoint’s incident management software simplifies and strengthens how organizations conduct their investigations. Built on Microsoft 365, our platform centralizes incident reporting, automates workflows, provides role-based access, and enhances root cause analysis, corrective actions, and case resolutions. -
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CommonOffice HRIS
CommonOffice
Simplify your procedures with CommonOffice's HR information system by having your own custom HR Portal. Our software allows you to quickly and securely organize your data and access all of your HR applications. CommonOffice HRIS is interactive and easy to use for all of your employees! With Employee Self-Service, multiple levels of views, fully customizable, mobile apps, and amazing reports, you will be saving major time and money! With real-time reporting, you can generate and download current data about your employees so you do not have to worry about inaccurate or old data. Generate more than 100 customizable reports when you need it. Allow employees to report incidents the moment that they occur for quick conflict resolutions. Manage new employees and make sure that they receive the tools they need to succeed so that they have an amazing first day. Upload and manage important employee documents in a fully encrypted application so that you will always have them readily available.Starting Price: $100.00/month -
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Exigence
Exigence
Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release. -
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SaferWatch
SaferWatch
SaferWatch is revolutionizing the way people report crime, suspicious activity, and online threats. SaferWatch was built to provide a higher level of safety for individuals and enhance security for organizations including schools, corporations, public venues, neighborhoods, and communities. SaferWatch empowers users to easily report incidents as they see them happening or submit a tip at a later time. SaferWatch provides real-time two-way communication during emergency and non-emergency situations. Citizens, students, parents, teachers, administrators, security personnel, and law enforcement can now seamlessly communicate on the same secure network. SaferWatch alerts provide detailed safety instructions based on the incident and the ability for users to contribute information. SaferWatch is also key for corporations to provide a duty of care to their employees and customers and help mitigate risk.Starting Price: Free -
44
OpenCMS
Alkacon Software
Our support options provide a convenient way to access the knowledge and experience of the team from Alkacon that is responsible for the OpenCms core development. Incident based support is available for customers with only a limited number of questions about OpenCms. Incident based support is available in pre-purchased packages of 10 incidents. For both premium and incident support offerings, our standard OpenCms support terms and conditions apply. Should your support requirements be different, we can also offer you an individual OpenCms consulting agreement. During the phone call, you can ask several OpenCms related questions, which our answering consultant will try to answer to the best of his abilities. -
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Safetrac
Safetrac
Safetrac is an all-in-one cloud-based security guard management and patrol tracking software designed to streamline daily operations for modern security companies by providing real-time visibility, communication, and automated reporting. From a unified dashboard, supervisors can assign, monitor, and support guards across one or many sites with live GPS tracking, patrol route verification, and interactive maps that display guard movements and recent activity. Field personnel use the mobile app to start shifts, follow patrol routes, scan checkpoints, and instantly report incidents with photos, videos, and notes, ensuring total accountability and accurate documentation in the field. Safetrac generates automated PDF reports and sends SMS notifications and alerts, helping teams stay connected and clients informed, while cloud-based access means data is available anywhere from mobile or desktop. It emphasizes simplicity and usability, reducing paperwork and manual processes.Starting Price: Free -
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Securonix SOAR
Securonix
As the attack surface expands, there is a shortage of skilled security personnel to secure businesses and keep the attackers at bay. Rapid response is essential to mitigate the risks of cybersecurity threats, but disparate security tools are cumbersome for security teams to manage, costing time and effort. Securonix Security Orchestration, Automation, and Response (SOAR) helps security operations teams improve their incident response times by providing automation that adds context and suggesting playbooks and next steps to guide analysts. SOAR optimizes orchestration by streamlining incident response with built-in case management, integrations covering over 275 applications, and seamless access to your SIEM, UEBA, and network detection and response (NDR) solutions in a single pane of glass. -
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GeoSafe
GeoSafe
In an emergency, seconds count. GeoSafe Mobile provides easy-to-use GPS tracking and CAD integration for police, fire, and EMS. Quickly access and communicate critical data to units out in the field. Increase your fleet's effectiveness with access to GPS (AVL) and live updating 911-call information from the field. From patrol to command centers, simplify your daily activities, large scale events, and incident management. Reduce response times and improve officer safety by sharing data between different CAD systems. Heighten your situational awareness by seamlessly coordinating multi-agency responses for mutual aid. Empower first-responders with integrated mapping layers including: hydrants, storm shelters, cameras, and pre-incident plans. Mark yourself enroute or on scene to a call with a single tap. Your status is automatically updated in CAD. -
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Smart CAD
GINA Software
Simplify emergency call handling, unit dispatching, and field communication. Smart CAD allows you to modernize dispatching workflow, automate day-to-day tasks, and ultimately achieve faster and more precise incident management. Access critical incident information in real-time, benefit from an intuitive navigation system and maintain seamless communication with other field units. Smart CAD provides all the field staff's needs for effective incident resolution. Increase your operational efficiency with intuitive software for rapid unit dispatching and incident management. Smart CAD allows commanders to make split-second decisions with confidence. Based on actionable insights, the latest updates on the incident, unit and resource availability, and location, commanders can coordinate their field operations with speed and precision. Streamline call-taking, receive alerts from IoT devices, and automate routine tasks. -
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Adobe RoboHelp
Adobe
Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.Starting Price: $29.99 per month -
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CloudApper Incidents
CloudApper
CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month
