Vector LiveSafeVector Solutions
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WebFirstRTI Software
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Related Products
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About
Vector LiveSafe is the trusted and experienced leading mobile platform for two-way safety and security risk communications, emergency notifications, and safety tools and resources. Whether it's physical safety and security threats, lone worker risks, sexual harassment and assault incidents, or COVID-19 health concerns, the LiveSafe Platform provides all of the necessary tools to keep your organization informed and safe. Based on notifications from employees, workers, and students, security personnel can rapidly respond in real-time to incidents and threats. Security personnel and operations managers can broadcast notifications across multiple channels (SMS, phone call, email and push notification) to employees and students to keep them safe and informed. Using real-time analytics and dashboards and anonymous crowd-sourced information, security personnel and risk managers can identify potential threats and risks.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations requiring a mobile platform for emergency notifications, risk management and safety communications
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationVector Solutions
Founded: 1999
United States
www.vectorsolutions.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
HqO Workplace Experience Platform
Not Supported
Mutalink
Not Supported
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