EnRoute Mobile

EnRoute Mobile

Epic Genius
WebFirst

WebFirst

RTI Software
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About

EnRoute Mobile is a robust mobile CAD (Computer-Aided Dispatch) solution designed for first responders in law enforcement, fire/EMS, and ambulance services. It enhances response efficiency and situational awareness by delivering real-time access to critical incident details. Key features include optimized routing with turn-by-turn directions that account for closures and hazards, real-time mapping of incidents, and nearby units for better coordination. Responders can access vital data, such as caution notes, contact information, ingress/egress details, and hazardous material locations, ensuring well-informed decisions in the field. The system supports real-time communication with dispatch and other units, while enabling license scanning for instant data retrieval. With real-time updates on incidents, responder status, and notes, EnRoute Mobile ensures seamless communication and enhanced safety. Its user-friendly interface offers touchscreen, keyboard, and function-key inputs.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law enforcement, fire/EMS, ambulance agencies

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$1000/user
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Epic Genius
Founded: 2016
United States
www.enroute-mobile.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

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ePortPass

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ePortation

Categories

EMS Supported
Public Safety Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

No info available.

Integrations

No info available.
Claim EnRoute Mobile and update features and information
Claim EnRoute Mobile and update features and information
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Claim WebFirst and update features and information