EnRoute MobileEpic Genius
|
WebFirstRTI Software
|
|||||
Related Products
|
||||||
About
EnRoute Mobile is a robust mobile CAD (Computer-Aided Dispatch) solution designed for first responders in law enforcement, fire/EMS, and ambulance services. It enhances response efficiency and situational awareness by delivering real-time access to critical incident details. Key features include optimized routing with turn-by-turn directions that account for closures and hazards, real-time mapping of incidents, and nearby units for better coordination. Responders can access vital data, such as caution notes, contact information, ingress/egress details, and hazardous material locations, ensuring well-informed decisions in the field. The system supports real-time communication with dispatch and other units, while enabling license scanning for instant data retrieval. With real-time updates on incidents, responder status, and notes, EnRoute Mobile ensures seamless communication and enhanced safety. Its user-friendly interface offers touchscreen, keyboard, and function-key inputs.
|
About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
|
|||||
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Law enforcement, fire/EMS, ambulance agencies
|
Audience
Companies searching for a solution to facilitate communication
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
$1000/user
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationEpic Genius
Founded: 2016
United States
www.enroute-mobile.com
|
Company InformationRTI Software
www.rti-software.com/webfirst.html
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|