WebFirstRTI Software
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Related Products
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About
Valor CAD (Computer Aided Dispatch) for government is used worldwide by the US military, police departments, and PSAPs to improve their calls-for-service (CFS) processing, coordinate emergency response and enhance the public’s safety.
Designed as an easy to use, client configurable commercial off-the-shelf (COTS) system, our applications have powerful command and control and reporting tools that help command, communications, and first responder personnel gain awareness to real-time (and historical) incident information to improve their decision making.
Valor RMS (Records Management System) is seamlessly integrated with Valor CAD and other modules such as BOLO, Evidence and Warrants within the Valor Incident Management System (Valor IMS) using a single SQL database for all modules. Valor RMS captures the data directly from a closed CAD event and places it in an officer’s initial incident report, creating efficient and accurate information transfer.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Law enforcement
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$59 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationValor Systems
Founded: 1994
United States
www.valorsystems.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Categories |
Categories |
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Law Enforcement Features
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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