Audience
Software companies, SaaS teams, developers, technical writers, product teams, and customer support teams that need to create and maintain product or internal documentation.
About Zunoy Knowledgebase
Zunoy Knowledgebase is a documentation tool for teams that need to keep product, technical, and company information organized in one place. It can be used for API documentation, FAQs, user guides, tutorials, release notes, and internal documentation.
Users can create and update articles with a rich text editor, organize pages into categories, and connect related content through page links. Search helps users find information without going through the documentation manually. Teams can also use version control to keep track of changes and manage different versions of their documentation.
Access controls help manage who can view or edit content, while templates can be used when creating similar types of articles. Zunoy Knowledgebase also includes AI-assisted features, analytics, feedback, and custom branding options.
It can be used for customer-facing help content or as an internal knowledge base for product teams, developers, support staff, and other employees.
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Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
Learn more about Document360
Pricing
Starting Price:
$4/month
Pricing Details:
Zunoy Knowledgebase offers a free plan at $0 per month, along with three paid plans: Starter at $4 per month, Growth at $6 per month, and Business at $12 per month, when billed annually. The Free plan includes one workspace, one brand, and one contributor. Starter supports up to two contributors/editors, while Growth offers two brands, five contributors/editors, unlimited viewers, advanced analytics, and version control. The Business plan supports up to five brands and ten contributors/editors, with 30-day version control and additional features for managing documentation.
Free Version:
Free Version available.
Company Information
Mentcube Innovations Pvt Ltd
zunoy.com/knowledgebase
Videos and Screen Captures
Track documentation performance with visitor and page-view data, search success rates, feedback, traffic sources, visitor locations, device usage, pending tasks, and recent activity in one dashboard.
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Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support
Online
Zunoy Knowledgebase Frequently Asked Questions
Q: What kinds of users and organization types does Zunoy Knowledgebase work with?
Zunoy Knowledgebase works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Zunoy Knowledgebase support in their product?
Zunoy Knowledgebase supports these languages: English.
Q: What kind of support options does Zunoy Knowledgebase offer?
Zunoy Knowledgebase offers support via phone support and online.
Q: What other applications or services does Zunoy Knowledgebase integrate with?
Zunoy Knowledgebase integrates with: Discord, Microsoft Teams, Slack, and Telegram.
Q: Does Zunoy Knowledgebase have an API?
Yes, Zunoy Knowledgebase has an API.
Q: What type of training does Zunoy Knowledgebase provide?
Zunoy Knowledgebase provides training in the form of live online and in person.
Q: How much does Zunoy Knowledgebase cost?
Pricing for Zunoy Knowledgebase starts at $4/month.
Zunoy Knowledgebase Product Features
Knowledge Management
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
