Audience

KPS Universal Knowledge benefits customers globally

About Universal Knowledge

Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth.

It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information.

In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance.

Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs.

SaaS deployments are in the region customers choose, to maintain data sovereignty.

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Pricing

Starting Price:
$12.00/month/user
Pricing Details:
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Universal Knowledge offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Knowledge Powered Solutions Ltd
Founded: 2004
United Kingdom
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/

Videos and Screen Captures

Play Video Visual representation of knowledge base structure using drag and drop to manage relationships between topics and teams Configurable layouts to personalise the knowledge base for users and teams Uploading a file into the Knowledge Base using Drag and Drop Discussions on content to facilitate user adoption and collaboration Ability to leverage content from fileshares, websites and cloud sources of information
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Universal Knowledge Frequently Asked Questions

Q: What kinds of users and organization types does Universal Knowledge work with?
Q: What languages does Universal Knowledge support in their product?
Q: What kind of support options does Universal Knowledge offer?
Q: What other applications or services does Universal Knowledge integrate with?
Q: Does Universal Knowledge have an API?
Q: What type of training does Universal Knowledge provide?
Q: Does Universal Knowledge offer a free trial?
Q: How much does Universal Knowledge cost?
Q: What pricing for support is available for Universal Knowledge ?
Q: What pricing for training is available for Universal Knowledge ?

Universal Knowledge Product Features

Collaboration

Chat / Messaging
Content Management
Document Management
Real Time Editing
Version Control
Brainstorming
Calendar Management
Contact Management
Project Management
Task Management
Video Conferencing

Document Management

Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Indexing
Document Retention
Full Text Search
Version Control
Archiving & Retention
Document Conversion
Document Delivery
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Offline Access
Optical Character Recognition
Print Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Universal Knowledge Verified User Reviews

Write a Review
  • Kathy A.
    Knowlegebase Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent product"

    Posted 2021-09-21

    Pros: This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.

    Cons: None. i absolutely love this product and would highly recommend it.

    Overall: One of the best knowledge management products out there! I highly recommend this product. Easy to use.

    Read More...
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