WebFirstRTI Software
|
||||||
Related Products
|
||||||
About
D4H is the cloud platform for emergency response. The platform has a proven track record of bringing efficiencies to emergency responses in government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations.
D4H offers 4 products, available separately or as an interconnected suite:
Ensure well-managed equipment with D4H Equipment Management.
Make sure your personnel are always ready to go with D4H Personnel & Training.
D4H Incident Management is real-time ICS incident management software that enables the coordination of an effective response to any situation.
Gain insights from consistent incident reporting and analytics through D4H Incident Reporting.
|
About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Emergency response professionals seeking a solution to manage their operations
|
Audience
Companies searching for a solution to facilitate communication
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$1,000 per year
A per-product, tiered pricing model is based on the size of the organization and the scope of use. Pricing can be confirmed on a needs assessment call with the D4H team.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationD4H
Founded: 2008
Ireland
d4h.com
|
Company InformationRTI Software
www.rti-software.com/webfirst.html
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Not Supported
Fire Department Features
Custom Map Views
Supported
Equipment Tracking
Supported
Event Calendar
Supported
Facility Pre-planning Data
Supported
In-Vehicle Navigation
Not Supported
Incident Response Checklists
Supported
Pictometry Imagery
Supported
Scheduling
Supported
Search
Supported
|
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
|
|||||
Integrations
ArcGIS
Supported
Everbridge 360
Supported
InformaCast
Supported
Twilio
Supported
|
Integrations
ArcGIS
Not Supported
Everbridge 360
Not Supported
InformaCast
Not Supported
Twilio
Not Supported
|
|||||
|
|
|