WebFirst

WebFirst

RTI Software
+
+

Related Products

  • Uptime.com
    449 Ratings
    Visit Website
  • UptimeRobot
    809 Ratings
    Visit Website
  • AdRem NetCrunch
    158 Ratings
    Visit Website
  • ManageEngine Log360
    168 Ratings
    Visit Website
  • NinjaOne
    4,660 Ratings
    Visit Website
  • Site24x7
    1,169 Ratings
    Visit Website
  • New Relic
    2,913 Ratings
    Visit Website
  • NeuBird
    2 Ratings
    Visit Website
  • ManageEngine EventLog Analyzer
    210 Ratings
    Visit Website
  • Seobility
    471 Ratings
    Visit Website

About

Run brilliant websites with Phare – a single platform for website monitoring, incident management, status pages, analytics, security, and alerting. - Keep your customers informed with status pages - Receive alerts when your website goes down - Work on incidents with your teammates

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Startups, SMB's, web development & web services agencies

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$54 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Phare
Founded: 2022
Slovenia
phare.io

Company Information

RTI Software
www.rti-software.com/webfirst.html

Alternatives

Alternatives

HarrisData CRM

HarrisData CRM

HarrisData
DisasterLAN

DisasterLAN

Buffalo Computer Graphics
Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

No info available.

Integrations

No info available.
Claim Phare and update features and information
Claim Phare and update features and information
Claim WebFirst and update features and information
Claim WebFirst and update features and information