Audience
Ideal for MSPs, VARs, and IT professionals and organizations of all sizes
About NinjaOne
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
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Pricing
Videos and Screen Captures
Product Details
Automating and Simplifying Endpoint Management: NinjaOne | SourceForge Podcast, ep. #6
NinjaOne Frequently Asked Questions
NinjaOne Product Features
Backup
NinjaOne Backup ensures reliable protection of business-critical data with automated backup policies. It supports both file-level and image-based backups across servers, workstations, and endpoints. Technicians can configure schedules and retention rules with ease. Backups are encrypted in transit and at rest, ensuring data security. Centralized management allows for quick monitoring and recovery testing. The system minimizes downtime by providing flexible recovery options. NinjaOne ensures data resilience for modern IT environments.
Business Continuity
NinjaOne strengthens business continuity by pairing endpoint monitoring with reliable backup and recovery solutions. It helps organizations maintain operations even during outages or cyber incidents. Automated backup policies protect critical systems and data. Recovery workflows allow IT teams to restore devices or files quickly. Built-in reporting verifies that backup jobs succeed consistently. With proactive monitoring, potential disruptions can be resolved before they escalate. NinjaOne ensures organizations can meet continuity requirements with confidence.
Data Loss Prevention
NinjaOne contributes to data loss prevention by combining backup, monitoring, and security controls. File-level backups safeguard against accidental deletions. Endpoint monitoring detects unauthorized file transfers or software installations. Alerts notify IT staff of potential data risks. Encryption ensures data remains secure in transit and storage. Documentation tools track data access and changes. NinjaOne helps organizations maintain data integrity and compliance.
Data Recovery
NinjaOne simplifies data recovery through flexible restore options tailored to different business needs. IT teams can recover entire systems, single files, or application data on demand. Centralized management reduces complexity for MSPs managing multiple clients. Point-in-time recovery protects against ransomware and accidental deletions. Recovery speed is optimized to reduce downtime and business disruption. Built-in auditing ensures recoveries are fully documented. NinjaOne ensures IT staff can restore operations quickly after data loss.
Disaster Recovery
NinjaOne supports disaster recovery with comprehensive backup and restore capabilities. Entire systems can be recovered quickly after catastrophic failures. Flexible recovery options allow restoration to original or alternate hardware. Automated testing ensures backups are ready for use during emergencies. Centralized dashboards track recovery readiness across all systems. Security features keep backup data safe from cyber threats. NinjaOne ensures organizations can recover swiftly from disasters.
Disk Imaging
NinjaOne supports disk imaging as part of its backup and recovery capabilities. IT teams can create full system images for rapid restoration. Disk images preserve OS, applications, and configurations in a single file. Restores can be applied to original or new hardware. This accelerates disaster recovery and system migration. Encrypted images ensure security of stored data. NinjaOne ensures disk imaging is efficient and reliable.
Endpoint Management
NinjaOne offers powerful endpoint management that gives IT teams visibility and control across devices. Administrators can deploy software, enforce policies, and run scripts remotely. Integrated monitoring ensures endpoints remain secure and performant. Automated patching reduces vulnerabilities across operating systems and applications. Detailed reporting highlights device health and compliance. Technicians can resolve issues quickly with built-in remote access. NinjaOne streamlines endpoint management to support both local and remote workforces.
Endpoint Protection
NinjaOne enhances endpoint protection through monitoring, patching, and software controls. Automated alerts flag suspicious behavior or unauthorized applications. Regular patching keeps devices protected from vulnerabilities. Remote commands allow technicians to remediate threats instantly. Backup features add an extra layer of security against ransomware. Centralized reporting provides insights into endpoint security posture. NinjaOne ensures endpoints remain safe and compliant.
Help Desk
NinjaOne provides an intuitive help desk solution designed for IT teams and managed service providers (MSPs). It streamlines ticket management by automatically creating tickets from alerts, emails, or user submissions. Technicians can respond quickly with integrated remote access and automation tools. The platform centralizes communication and documentation to ensure faster resolution times. With SLA tracking and reporting, NinjaOne helps teams meet service commitments consistently. Its lightweight design makes it easy to deploy without slowing down operations. Ultimately, NinjaOne enhances help desk productivity and customer satisfaction.
IT Asset Management
NinjaOne provides IT asset management by automatically discovering and tracking all devices across networks. It maintains detailed inventories including hardware specs, software versions, and usage data. Real-time visibility helps IT teams optimize license usage and reduce costs. Automated alerts notify technicians when assets are nearing warranty or lifecycle end. Centralized asset data simplifies audits and compliance reporting. Integrated workflows allow assets to be linked directly to incidents or service requests. NinjaOne ensures complete oversight of IT assets from acquisition to retirement.
IT Automation
NinjaOne’s automation engine eliminates repetitive manual tasks across IT environments. Technicians can create custom scripts or use pre-built automation templates. Automated workflows handle patching, software installation, and system cleanups. Scheduled tasks ensure ongoing maintenance without technician intervention. Real-time execution provides instant resolution for common issues. Automation reduces human error while improving IT team productivity. NinjaOne allows organizations to scale IT operations more efficiently.
IT Infrastructure Monitoring
NinjaOne provides IT infrastructure monitoring across servers, endpoints, and networks. It continuously tracks performance, availability, and security metrics. Customizable alerts ensure technicians are notified of issues before they impact users. Dashboards provide holistic visibility into infrastructure health. Historical data and trend analysis support capacity planning. Integration with automation ensures proactive issue resolution. NinjaOne empowers IT teams to monitor infrastructure reliably and at scale.
IT Management
NinjaOne is a comprehensive IT management platform that consolidates monitoring, patching, automation, and support. IT teams gain complete visibility across servers, endpoints, and networks. The platform reduces complexity by eliminating the need for multiple point solutions. Automation handles repetitive administrative tasks like software updates and system checks. Real-time dashboards give IT managers full control over system health and performance. Security features ensure compliance across managed environments. NinjaOne empowers IT leaders to manage infrastructure proactively and efficiently.
IT Security
NinjaOne strengthens IT security with layered protection across endpoints and infrastructure. Automated patching reduces exposure to known vulnerabilities. Monitoring tools detect suspicious activity and system anomalies. Backup and recovery mitigate ransomware risks. Role-based access controls protect sensitive data. Reporting ensures compliance with security standards. NinjaOne provides IT teams with tools to safeguard organizational assets.
ITSM
NinjaOne functions as a modern IT Service Management (ITSM) platform that unifies incident, problem, change, and asset management. It automates repetitive processes while providing ITIL-aligned workflows. By combining monitoring, ticketing, and remote support in one solution, it reduces tool sprawl. Role-based access ensures compliance and data security. Built-in reporting gives managers full visibility into IT performance and service quality. The platform also integrates seamlessly with third-party tools for extended ITSM capabilities. NinjaOne enables organizations to deliver reliable, scalable IT services across their environments.
MSP
NinjaOne is built with MSPs in mind, offering a multi-tenant architecture to manage multiple clients. Centralized dashboards give full visibility into client environments. Automated patching, backups, and monitoring reduce technician workload. Role-based access ensures secure separation of client data. MSPs can brand the platform for a white-label experience. Robust reporting supports SLA tracking and client communication. NinjaOne helps MSPs deliver efficient, scalable, and profitable IT services.
Mobile Device Management (MDM)
NinjaOne extends its endpoint management to mobile devices with MDM capabilities. IT teams can enforce security policies across smartphones and tablets. Lost or stolen devices can be locked or wiped remotely. App deployment and updates are streamlined from a central console. Monitoring tools track device compliance and usage. Role-based permissions secure access to sensitive data. NinjaOne makes mobile device management simple and scalable.
Network Assessment
NinjaOne enables network assessment with discovery and performance analysis tools. It maps devices and identifies vulnerabilities within networks. Real-time monitoring highlights bottlenecks and underutilized resources. Reports provide actionable insights for capacity planning and security improvements. Assessments can be repeated regularly to track progress. Automation accelerates remediation of identified issues. NinjaOne ensures networks are assessed accurately and efficiently.
Network Management
NinjaOne provides centralized network management by monitoring connected devices and performance. It detects outages, bandwidth bottlenecks, and misconfigurations. Automated alerts ensure quick resolution of network issues. Policies can be applied consistently across networked devices. Dashboards give visibility into traffic trends and usage. Integration with IT automation reduces manual effort. NinjaOne strengthens network reliability through proactive management.
Network Monitoring
NinjaOne continuously monitors network health, availability, and performance. Metrics such as latency, bandwidth, and packet loss are tracked in real time. Custom alerts notify technicians of potential issues. Dashboards visualize network activity for easy analysis. Historical data supports troubleshooting and optimization. Integration with automation ensures proactive fixes. NinjaOne delivers reliable network monitoring for modern IT environments.
Network Security
NinjaOne improves network security through monitoring, patching, and policy enforcement. Unauthorized devices or software trigger alerts for IT review. Automated patching reduces risks from vulnerable systems. Reporting highlights security trends and compliance gaps. Remote access tools use secure encryption for data protection. Backup integration adds resilience against cyberattacks. NinjaOne helps organizations maintain a strong network security posture.
Patch Management
NinjaOne automates patch management for operating systems and third-party applications. IT teams can deploy patches on demand, on schedule, or in response to vulnerabilities. Compliance reporting ensures systems remain up to date. Failed patches trigger alerts for technician review. Patching is applied without disrupting end users whenever possible. The system reduces risk from unpatched vulnerabilities. NinjaOne simplifies patch management across diverse environments.
RMM
NinjaOne is a leading Remote Monitoring and Management (RMM) platform for MSPs and IT teams. It provides unified monitoring of endpoints, networks, and servers. Automated workflows simplify device maintenance and patching. Multi-tenant dashboards make it easy to manage clients at scale. The platform supports both proactive and reactive IT management. Advanced reporting demonstrates IT performance and value. NinjaOne is purpose-built to help IT providers manage environments efficiently.
Remote Desktop
NinjaOne includes secure remote desktop capabilities for supporting end users. Technicians can take control of endpoints with one click. Features like file transfer, clipboard sharing, and chat enhance the support experience. Sessions are encrypted to protect sensitive data. Remote desktop integrates directly with ticketing and alerts. Technicians can assist users quickly without requiring additional software. NinjaOne makes remote desktop access seamless and reliable.
Remote Support
NinjaOne delivers fast, secure remote support for technicians managing endpoints across distributed workforces. It offers one-click remote access without requiring end-user intervention. Screen sharing, file transfer, and chat functions improve the support experience. Because it’s agent-based, technicians can troubleshoot even when users are offline. The platform ensures sessions are encrypted and fully auditable. Remote commands and automation scripts help resolve issues instantly. NinjaOne reduces downtime by allowing IT staff to solve problems from anywhere.
Risk-Based Vulnerability Management
NinjaOne supports risk-based vulnerability management by prioritizing threats based on severity and exposure. Automated scanning identifies unpatched or misconfigured systems. Patch management workflows address vulnerabilities quickly. Reporting ranks risks so IT teams can focus on the most critical issues. Integration with monitoring tools provides continuous visibility. Remediation can be automated to reduce time-to-fix. NinjaOne helps organizations mitigate vulnerabilities efficiently.
SNMP Monitoring
NinjaOne leverages SNMP monitoring to track performance and status of networked devices. It collects data from switches, routers, printers, and other SNMP-enabled hardware. Custom thresholds trigger alerts when metrics exceed safe limits. Reports summarize device health and uptime. SNMP monitoring integrates with NinjaOne’s broader infrastructure visibility. Technicians can proactively address device issues before failures occur. NinjaOne simplifies SNMP monitoring through a centralized platform.
Server Backup
NinjaOne extends its backup solution to servers with flexible configuration options. Administrators can schedule regular backups for critical applications and data. Recovery options allow for both full-system restores and granular file recovery. Encryption and compliance controls protect sensitive server data. The platform provides centralized management for hybrid server environments. Status dashboards confirm backup success and identify issues quickly. NinjaOne ensures servers remain resilient against data loss.
Server Management
NinjaOne offers server management capabilities that include monitoring, patching, and automation. IT teams can track performance metrics like CPU, memory, and disk usage. Proactive alerts help prevent downtime and performance degradation. Automated patching keeps servers secure and compliant. Configuration management simplifies system standardization across environments. Remote access tools enable quick troubleshooting without physical presence. NinjaOne provides reliable server management for modern IT infrastructures.
Service Request Management
NinjaOne streamlines service request management by centralizing requests into a unified ticketing system. End users can submit requests via email, self-service, or integrations. Automated workflows ensure requests are routed to the right technician with proper priority. Built-in approvals simplify handling of requests for new software, access, or devices. Status tracking keeps end users informed throughout the request lifecycle. IT teams benefit from reduced manual handling and faster fulfillment times. NinjaOne enhances service delivery while improving transparency.
Shadow IT Discovery
NinjaOne aids in shadow IT discovery by monitoring software installations across endpoints. Unauthorized applications trigger alerts for IT teams to investigate. Detailed software inventories give visibility into potential security risks. Policies can be enforced to block or uninstall unauthorized programs. This reduces the risk of data breaches from unapproved tools. Reports provide insights into usage trends and compliance gaps. NinjaOne ensures organizations maintain control over shadow IT.
Software Deployment
NinjaOne simplifies software deployment with centralized, automated distribution. IT teams can push applications to multiple devices simultaneously. Deployment can be scheduled during off-hours to minimize disruption. Pre- and post-installation scripts ensure correct configuration. Detailed logs confirm successful installations and flag failures. This reduces manual overhead for technicians. NinjaOne enables consistent software deployment at scale.
System Monitoring
NinjaOne delivers continuous system monitoring across devices and infrastructure. Metrics such as CPU, memory, disk, and network utilization are tracked in real time. Customizable alerts notify technicians when thresholds are exceeded. Historical performance data supports troubleshooting and capacity planning. Automated remediation reduces the need for manual intervention. Reports provide insight into overall system health. NinjaOne helps IT teams ensure stable and efficient system performance.
Unified Endpoint Management (UEM)
NinjaOne provides unified endpoint management by consolidating control of desktops, laptops, and mobile devices. Policies can be enforced consistently across diverse operating systems. Integrated monitoring ensures endpoint security and performance. Automated patching and software deployment reduce administrative effort. Self-service features improve end-user experience. Centralized dashboards provide complete visibility into all managed endpoints. NinjaOne ensures cohesive and secure endpoint management across organizations.
Vulnerability Management
NinjaOne simplifies vulnerability management by continuously monitoring for risks. Automated patching reduces exposure across endpoints and servers. Alerts notify IT teams of unaddressed vulnerabilities. Dashboards provide real-time visibility into overall risk posture. Reports document compliance with security frameworks. Integrations allow for scalable remediation workflows. NinjaOne ensures IT environments remain secure and up to date.
Website Monitoring
NinjaOne can extend monitoring capabilities to websites and web applications. It tracks uptime, response time, and performance metrics. Alerts notify technicians when availability or performance issues arise. Reports demonstrate service reliability to stakeholders. Integration with automation allows proactive remediation. The platform ensures business-critical websites remain accessible to users. NinjaOne supports continuous delivery of reliable web services.
NinjaOne Additional Categories
Continuous Deployment
NinjaOne can assist continuous deployment by automating software updates and patching. Applications can be rolled out consistently across endpoints. Scheduled deployments reduce downtime for end users. Pre-checks and logging verify that updates complete successfully. Rollback options help minimize risks of failed updates. Integrations allow NinjaOne to align with CI/CD pipelines. It enables IT teams to support agile deployment practices.
IT Operations Management (ITOM)
NinjaOne functions as an ITOM platform by consolidating infrastructure monitoring, automation, and support. It provides real-time insights into the performance of systems, networks, and endpoints. Automation reduces workload for repetitive tasks. Incident management is tightly integrated with monitoring for quick response. Reporting gives IT leaders visibility into service health and performance. Policies can be enforced consistently across environments. NinjaOne optimizes IT operations through unified management.
MSP Backup
NinjaOne Backup is purpose-built for MSPs managing multiple clients. Multi-tenant dashboards provide clear oversight of backup status. Flexible retention policies meet diverse client needs. Encryption ensures secure storage across environments. Automated alerts highlight failed jobs for quick remediation. MSPs can brand the backup service for white-label delivery. NinjaOne empowers MSPs to deliver reliable, scalable backup services.
Network Visibility
NinjaOne provides complete network visibility by discovering, mapping, and monitoring devices. Real-time dashboards display traffic flows and endpoint connections. Alerts notify IT staff of anomalies or unauthorized activity. Historical reports track usage patterns and performance trends. Integration with automation ensures proactive remediation. Network visibility helps identify shadow IT and potential vulnerabilities. NinjaOne ensures organizations have full oversight of their network environments.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable and Easy-to-Use IT Management Platform" Posted 2026-10-12
Pros: NinjaOne offers a user-friendly interface, reliable remote monitoring, efficient device management, and useful automation features. It helps simplify IT tasks, saves time, and makes it easier to monitor and maintain multiple devices from one platform.
Cons: Some advanced features may take time to learn, and the pricing may be expensive for smaller businesses. Occasional performance issues or limitations with certain integrations could also affect the overall experience.
Overall: My overall experience with NinjaOne is positive. The platform provides useful tools for managing devices, monitoring systems, and automating routine IT tasks. Its intuitive interface makes daily operations easier, although improvements in pricing flexibility and certain advanced features could make it even better.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to Manage and Monitor Devices" Posted 2026-09-23
Pros: NinjaOne makes it easier to keep track of devices and handle routine IT tasks from one place. I like having remote access and device information available without having to switch between several different tools. The interface is also fairly straightforward once you get familiar with it.
Cons: There is a bit of a learning curve when first setting everything up, especially when getting used to all the available settings and options. Some areas could also be made a little more intuitive for new users.
Overall: Overall, NinjaOne has been a useful tool for managing and monitoring IT devices. It brings several common tasks into one platform and saves time on day-to-day support work. It takes some time to get familiar with the platform, but once the setup is done, the workflow is fairly smooth.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable RMM for remote IT management, with a few rough edges" Posted 2026-09-22
Pros: NinjaOne is our go-to RMM for managing 300+ endpoints across our SMB clients. Remote control is fast and rarely disconnects, even on consumer-grade home connections. The scripting engine and patch management are solid — I can push Windows, macOS and third-party patches in a few clicks. Alerts are configurable enough that we're not drowning in noise, and the dashboard gives us a clean view of every client's health. Setup was quick and onboarding support was genuinely helpful.
Cons: The reporting module is basic and lacks customization without exporting to Excel. Mobile apps feel like afterthoughts. Pricing per-device adds up fast as we onboard more clients, and some of the advanced automation features are locked behind higher tiers.
Overall: We switched to NinjaOne from a more clunky legacy RMM about a year ago, and daily IT work got noticeably easier. Technician response times dropped because remote control, patching and ticketing all live in one console. It isn't perfect — reporting and mobile experience could be better — but for a mid-sized MSP it hits the right balance of power and ease of use. Would recommend to anyone tired of juggling three separate tools for remote support.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"360 Remote Monitoring and Management" Posted 2026-05-12
Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. There is a bit learning curve but not as compared to others. Robust assets tracking and reports are excellent.
Cons: There is a learning curve in this software. But overall it's an excellent RMM.
Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"NinjaOne: Powerful and Reliable RMM Tool" Posted 2025-10-16
Pros: The platform has helped our IT team save time and reduce downtime. Support is responsive and knowledgeable.
Cons: Pricing may be high for very small teams, and some advanced automation features require a learning curve.
Overall: My experience with NinjaOne has been excellent. It has streamlined IT management, improved efficiency, and provided reliable monitoring and automation across all endpoints.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"NinjaOne is a reliable user-friendly solution " Posted 2025-02-17
Pros: I like some of the features like patch management, remote access, backup solutions, and IT documentation, it streamlines operations and improves efficiency.
Cons: It stands out for its intuitive interface, automation capabilities, and robust endpoint management tools. The cloud-based platform ensures seamless deployment and scalability, making it a great choice for businesses of all sizes.
Overall: I found NinjaOne which is the powerful IT management and remote monitoring software designed for MSPs and IT teams. Its automation and scripting tools help reduce manual tasks, enhancing productivity. Overall, NinjaOne is a reliable, user-friendly solution that simplifies IT management while providing strong security and control over IT assets.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Remote and efficient management ensured" Posted 2024-09-25
Pros: I like NinjaOne's ability to provide automatic updates and patches, ensuring that all systems are protected against known vulnerabilities. In addition, the real-time monitoring feature allows us to detect and respond to incidents quickly, enhancing our defense capabilities. Detailed reporting is another outstanding feature. These reports help us assess the security status and performance of systems.
Cons: One significant limitation is the lack of advanced threat analysis features. For our company that handles sensitive data, these capabilities would be very useful in detecting sophisticated threats.
Overall: NinjaOne is a robust platform for management and monitoring in our company. This is a valuable tool for maintaining system security and performance.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Real-time proactive monitoring " Posted 2024-09-16
Pros: NinjaOne has effective patch automation, which ensures that all our systems are up to date and protected against vulnerabilities, which is crucial to maintaining security. Real-time monitoring is impressive, alerting us to potential problems before they affect operations.
Cons: I have noticed that some advanced features require complex initial configuration. This can be challenging for team members who are unfamiliar with the platform.
Overall: NinjaOne offers robust automation, monitoring and remote support capabilities that significantly improve the efficiency and security of our systems. The platform has become an essential part of our IT management strategy.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent RMM" Posted 2024-01-09
Pros: One of the best RMMs I ever used. Nice and modern UI, works very fast - like a Ninja :) when you deploy changes. Support is super helpful and onboarding was a breeze.
Cons: Don't see any issues with it. Everything worked as expected.
Overall: We recently switched from Intune and boy is Ninja better (in every way). I pity those who are still forced to use Intune.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Saves time and increases productivity." Posted 2021-09-23
Pros: - It automatically patches the system.
- It is available on both desktop and mobile.
- Ninja RMM pushes regular updates for security and improvements.
- The customer support is top-notch.
- It can control both local and remote devices.Cons: - The reposting system of NinjaRMM is not robust.
Overall: NinjaRMM is an affordable and easy to use remote control tool. The implementation is straightforward and using the tool is fairly easy.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The best RMM tool." Posted 2021-07-03
Pros: - It starts working out of the box, so the user does not have to hassle through the configuration.
- It provides optimum security and is easy to deploy.Cons: - No con whatsoever, pretty easy to use and quite effective tool.
Overall: Overall, Ninja RMM support seamless integration and comes with very useful features, Also, it provides comprehensive and instant support.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"An Invaluable Tool." Posted 2021-02-15
Pros: -You get all the integration possibilities, ticketing system, managing enterprises AV and remote access.
-It is very functional and comfortable to use compared to other RMM alternatives available.
-It allows you to do a to of customization by using standard scripting technology.
-The customer support is swift and helpful.Cons: -The only con is the absence of a Helpdesk and email automation. Other than that, you really have to nitpick to find a con. Everything is responsive and unique.
Overall: Overall, NinjaRMM is a great RMM tool with many functionalities and a friendly user interface. The customer support is also very excellent.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable Remote Monitoring tool" Edited 2021-02-03
Pros: Ninja RMM allows me to dig into any support data or request from anywhere. I can reach clients and makes their issues fixed with no effort. Every section on Ninja RMM is well labeled, which makes it really easy for new users to figure out and understand.
Cons: A little learning curve, but its customer service and labeling make it simple.
Overall: This RMM software is robust in my experience. No matter where you are, you can access data and services from anywhere. Overall, Ninja RMM is a powerful, advanced and reliable product.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable software for management purposes" Posted 2021-01-15
Pros: - Easy installation and setup process.
- Able to monitor and manage data simultaneously.
- Very good UI.Cons: Perfectly fine and satisfied with the product. No bad experiences till now.
Overall: NinjaRMM serves its purpose as a very good remote monitoring and management tool. Managing and monitoring at the same time have never been easier. Not thinking of any other application right now. Satisfied with what NinjaRMM has offered.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy management" Posted 2020-11-15
Pros: Realtime monitoring and management for the whole network
Great UI and makes managing of the devices easy graphically
Has automation abilities to manage monitoring and support.Cons: Me and our IT staff haven't faced any issues so far with this.
Overall: It was easy to set it up.
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Had a great UI and hence was easy to understand and use as well
The tool in itself doesn't use many users' resources and works like a charm. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A versatile tool for Remote monitoring" Edited 2020-11-11
Pros: Ninja RMM makes monitoring more convenient and in realtime. Its interface is streamlined and makes visualization of the entire IT facility easy. I liked that being able to get full security alert and automation. The setup process was a breeze.
Cons: Nothing so far in my or my team's usage for remote monitoring.
Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. I liked its streamlined interface and functions of remote monitoring. it was a great experience using this.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"360 Remote Monitoring and Management" Edited 2020-10-25
Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. There is a bit learning curve but not as compared to others. Robust assets tracking and reports are excellent.
Cons: There is a learning curve in this software. But overall it's an excellent RMM.
Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reliable Remote Monitoring and Management tool" Posted 2020-10-22
Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. The user experience design is just awesome. The issue alert is a great addition to its functionality.
Cons: The implementation process was time taking. No other cons.
Overall: Ninja RMM is a functional and incredible RMM software. The design and its services are easy to adopt. Overall, Ninja RMM is a significant tool for endpoint management.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Work effective even on less workforce" Posted 2020-08-28
Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. It helps to work at full strength even in a low workforce. Its UX is undoubtedly the best in the RMM tool.
Cons: No cons. I will update review if I face any in the future.
Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. With NinjaRMM we can easily monitor IT and perform customer support. It's a very vital tool for businesses to have this RMM.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best in class RMM tool" Posted 2020-08-17
Pros: It helps to monitor data very effectively. Fast, reliable and responsive RMM. Best automation option. Scheduled scan and tracking. Real-time monitoring of network data.
Cons: It worked great for me. Nothing to share about cons.
Overall: NinjaRMM is powerful remote management and monitoring tool. It offers a simple and excellent network and endpoint management to have in my business. It helps me to monitor the data in real-time.
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