Alternatives to NinjaOne

Compare NinjaOne alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to NinjaOne in 2026. Compare features, ratings, user reviews, pricing, and more from NinjaOne competitors and alternatives in order to make an informed decision for your business.

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    SuperOps

    SuperOps

    SuperOps

    SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.
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    Atera

    Atera

    Atera

    Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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  • 3
    ManageEngine Endpoint Central
    ManageEngine Endpoint Central is built to secure the digital workplace while also giving IT teams complete control over their enterprise endpoints. It delivers a security-first approach by combining advanced endpoint protection with comprehensive management, allowing IT teams to manage the entire endpoint lifecycle, all from a single console. With automated patching across Windows, Mac, Linux and 1,000+ third-party applications, it ensures vulnerabilities are mitigated before attackers can exploit them. Its next-gen antivirus (NGAV) feature, powered by AI-driven behavioural detection, provides 24/7 protection against ransomware, malware, and zero-day threats. Endpoint Central further strengthens enterprise defenses with a broad set of security capabilities, including vulnerability assessment and mitigation, peripheral device control, data loss prevention, application control, endpoint privilege management, encryption with FileVault and BitLocker, and browser security.
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  • 4
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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  • 5
    Comet Backup

    Comet Backup

    Comet Backup

    Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Test drive Comet Backup with a 30-day FREE trial!
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  • 6
    EZO AssetSonar
    AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.
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  • 7
    Robin by Atera
    Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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  • 8
    Auvik

    Auvik

    Auvik Networks

    Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy.
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  • 9
    AdRem NetCrunch

    AdRem NetCrunch

    AdRem Software

    NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed.
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  • 10
    Iru

    Iru

    Iru (formerly Kandji)

    Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era.
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  • 11
    IBM MaaS360
    Seamlessly manage and protect your devices across all operating systems (OS). IBM® MaaS360® is uniquely equipped to help IT professionals manage a wide variety of endpoints, apps, and data, and protect them efficiently and productively. MaaS360 offers unified endpoint management (UEM) capabilities such as: Streamlined enrollment: IT pros don’t need to touch devices to enroll them. The device setup is already configured in the MaaS360 pre-deployment phase, and corporate resources are handled by over-the-air provisioning. Simplified endpoint management: Manage virtually all device types and the main OS, such as Apple iOS, Android, iPadOS, Microsoft Windows, and Google ChromeOS, from a single console. Take advantage of the simple self-service provisioning process, same-day OS support for the latest platform and 24x7 support by chat, phone, and email.
    Starting Price: $5/device and $10/user/month
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    Acronis Cyber Protect
    Managing cyber protection in a constantly evolving threat landscape is a challenge. Safeguard your data from any threat with Acronis Cyber Protect (includes all features of Acronis Cyber Backup) – the only cyber protection solution that natively integrates data protection and cybersecurity. - Eliminate gaps in your defenses with integrated backup and anti-ransomware technologies. - Safeguard every bit of data against new and evolving cyberthreats with advanced MI-based protection against malware. - Streamline endpoint protection with integrated and automated URL filtering, vulnerability assessments, patch management and more
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    SysAid

    SysAid

    SysAid Technologies

    SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI, and by you.
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    ConnectWise Automate
    Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.
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    ConnectWise RMM

    ConnectWise RMM

    ConnectWise

    Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.
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    Site24x7

    Site24x7

    ManageEngine

    ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.
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    Starting Price: $9.00/month
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    Action1

    Action1

    Action1

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.
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    Starting Price: $0 USD/per device/per month
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    ManageEngine OpManager
    OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.
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    Starting Price: $95.00/one-time
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    Heimdal Endpoint Detection and Response (EDR)
    Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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    Paessler PRTG

    Paessler PRTG

    Paessler GmbH

    Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more
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    Starting Price: $2149 for PRTG 500
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    Unitrends Backup
    Unitrends Unified Backup platform protects your data no matter where it lives. A complete and agile platform, Unitrends offers protection for on-premises infrastructure, cloud-based workloads, SaaS applications and remote endpoints devices like PCs and workstations. Integrations with remote management, security and IT documentation tools provide end-to-end protection from human error, cyberthreats and inject automation and artificial intelligence to simplify complex systems. Managed through a singular portal, Unitrends offers a unified experience with visibility and control across a complete backup infrastructure.
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    BDRShield

    BDRShield

    Vembu Technologies

    BDRShield is a cloud-managed hybrid backup and cyber-resilience platform designed to help businesses, MSPs, and IT teams protect critical data from ransomware, system failures, and cyber threats. Formerly known as BDRSuite, the platform provides centralized backup management through both cloud-hosted and on-premise console options for flexible deployment. BDRShield supports a wide range of workloads including endpoints, virtual machines, SaaS applications, databases, cloud instances, and physical servers across Windows, Linux, Mac, Microsoft 365, VMware, AWS, and more. The platform includes ransomware-resistant features such as immutable backups, air-gapped storage, anomaly detection, encryption, malware scanning, and automated backup verification. Businesses can store backups locally, in the cloud, or in hybrid environments while managing all operations from a unified console with real-time monitoring and reporting.
    Starting Price: $1.20/month
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    LogMeIn Resolve
    LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
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    N‑able N-sight RMM
    N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.
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    MSP360 RMM
    MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access
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    Thinfinity Remote Desktop
    Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Thinfinity Remote Desktop runs seamlessly on any public, private, or hybrid cloud. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. Allow users and clients to run your Windows applications anywhere and on any device.
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    SolarWinds Server & Application Monitor
    SolarWinds® Server & Application Monitor (SAM) is designed to monitor your applications and their supporting infrastructure, whether running on-premises, in the cloud, or in a hybrid environment. Don’t let slow applications and downtime impact your end users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. Automatically discover your application’s environment and start monitoring, typically in about an hour. No professional services or consultation needed.
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    N-able N‑central
    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business
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    Hexnode UEM

    Hexnode UEM

    Mitsogo Inc

    Hexnode, the enterprise software division of Mitsogo Inc., is a Unified Endpoint Management solution with cross-platform functionalities. Hexnode supports all major operating systems, including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, and offers out-of-the-box enrollment methods. The entire device lifecycle, starting from enrollment to device retirement, can be monitored and managed from a unified console. Features such as automated device enrollment, geofencing, Remote Monitoring and Management, patch management, and a simple and intuitive UI makes it the perfect tool for device management. In addition, Hexnode offers a wealth of tools perfect for today's increasingly mobile, modern teams, which includes an intuitive dashboard for greater visibility and control over mobile devices across the enterprise, web filtering for security, location tracking, and so much more.
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    LogMeIn Miradore
    Miradore is a cloud-based Mobile Device Management (MDM) platform that was acquired by GoTo in 2022. Miradore provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. GoTo (Miradore) has been recognized as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management (UEM) Software for SMBs 2024 Vendor Assessment, for its ease of use, flexibility and strong multi-platform support for Android, Mac, iOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with the Premium or Premium+ plans. You can test all the features risk-free with a 14-day trial of the Premium+ plan. No credit card information is required.
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    Starting Price: $3.30 per device/month
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    Cruz Operations Center (CruzOC)
    CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.
    Starting Price: $1350
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    Pulseway

    Pulseway

    MMSOFT Design

    Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.
    Starting Price: $27/month
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    Syncro

    Syncro

    Syncro

    Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.
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    Starting Price: $129 per user per month
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    Saner CVEM

    Saner CVEM

    SecPod Technologies

    SecPod Saner CVEM is a continuous vulnerability and exposure management platform designed to help organizations discover, prioritize, and remediate risks before attackers can exploit them. The platform unifies asset discovery, vulnerability detection, compliance management, endpoint management, posture anomaly detection, patch management, exposure visibility, and risk prioritization in one workflow. Saner CVEM uses AI-powered asset visibility, machine-learning anomaly detection, and intelligent prioritization to identify both known vulnerabilities and exposure gaps that traditional scanners may miss. It evaluates risk using factors such as EPSS, CISA KEV status, SSVC, asset criticality, business context, MITRE ATT&CK mapping, and CWE mapping. The platform also supports integrated patch deployment, posture improvement, compliance automation, and continuous scanning across Windows, Linux, macOS, AIX, servers, endpoints, and third-party applications.
    Starting Price: $50/year/device
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    Splashtop Remote Support
    Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
    Starting Price: $40/month for 25 computers
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    Netreo

    Netreo

    Netreo

    Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.
    Starting Price: $5/resource/mo
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    JumpCloud

    JumpCloud

    JumpCloud

    JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.
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    LogicMonitor

    LogicMonitor

    LogicMonitor

    LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.
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    TeamViewer

    TeamViewer

    TeamViewer

    TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
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    Starting Price: $24.90 per month
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    PDQ Connect
    Automate deployments, nerd out on reports, instantly access remote devices, and address vulnerabilities in as little as one click — all from a single, intuitive console. PDQ Connect takes care of your environment so you can spend more time focusing on the things that truly matter. Like naps. —Deploy quickly— Effortlessly deploy software, files, and configurations using prebuilt or custom packages. Automate deployments to keep devices updated and secure. —Secure your environment— Discover critical CVEs and resolve threats in as little as one click. —Gain instant remote access— Enjoy remote desktop functionality, complete with unattended access, multimonitor support and secure file transfer. —Generate and schedule reports— Track installed software, hardware age, manufacturer models, and much more. —Access comprehensive support— US-based support for when you need a human, an extensive Knowledge Base for when you don’t.
    Starting Price: $12 per device per year
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    Teqtivity

    Teqtivity

    Teqtivity

    Teqtivity is an IT asset management platform designed to help businesses track and manage their technology assets through a cloud-based system. It offers features like real-time visibility, asset lifecycle management, and seamless integrations with other business tools. With tools for onboarding and offboarding employees, compliance tracking, and automated inventory management, Teqtivity simplifies asset tracking, improves operational efficiency, and ensures regulatory compliance. Additionally, Teqtivity integrates with systems like Okta, Jira, and InTune, making it a versatile solution for managing IT assets at scale.
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    System Frontier
    PowerShell web front end with role based access control, auditing and remote management tools. Delegate granular permissions to manage servers, workstations, network devices and user accounts. Privileged Access Management (PAM). Let System Frontier do all the heavy lifting so you can focus on your enabling your IT teams to get more done without having more permissions than needed.
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    Applivery

    Applivery

    Applivery

    Applivery is a modern, cloud-based Unified Endpoint Management UEM / MDM platform that provides comprehensive control over Android, Apple, and Windows devices. It offers seamless integration with identity providers, enabling single sign-on (SSO) for enhanced security. The platform supports zero-touch deployment, allowing for efficient device provisioning without manual intervention. Applivery’s advanced analytics deliver insights into device performance and user experience, facilitating proactive management. Its user-friendly interface ensures quick setup and smooth integration across organizations of all sizes, aligning with the latest industry standards. Additionally, Applivery provides features designed to help organizations achieve and maintain compliance with security certifications and standards, such as ISO 27001, SOC2, CIS and more. 
    Starting Price: €2/device
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    Acronis Automation
    Acronis Automation is a Professional Services Automation (PSA) solution tailored for modern Managed Service Providers (MSPs), designed to streamline and enhance business operations. It offers comprehensive features including service desk management, billing and invoicing automation, Customer Relationship Management (CRM), project management, stock inventory control, and Key Performance Indicator (KPI) reporting. By integrating natively with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services within a single console, it enables MSPs to automate billing for various services, manage tickets efficiently, and gain valuable insights into business performance. This centralized approach not only reduces manual efforts but also improves client satisfaction and operational efficiency, empowering MSPs to make informed, data-driven decisions.
    Starting Price: $49.00/month/user
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    ServiceNow Problem Management
    ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
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    SilverSky Managed Security Services
    With the acceleration of cyber threats across new security vectors, the effort, skill, and technology needed to defend against these dangers continues to dramatically increase and become more complex. Security teams can quickly become overwhelmed. For over 20 years, SilverSky has evolved as a managed security service provider to serve the security and regulatory needs of our small and mid-sized clients with simple and cost-effective solutions. We specialize in serving highly regulated sectors. Monitoring the perimeter with firewalls is no longer good enough. Companies need to monitor all points of contact within their estate. This means networks, servers, databases, people and endpoints. The most efficient way to achieve this is with a professionally staffed Security Operations Center or SOC as a service. SilverSky Security Monitoring will monitor perimeter and core security devices to provide sufficient protection to exceed regulatory compliance.
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    SolarWinds Server Configuration Monitor
    Server configuration and change monitoring tool that's built to be easy to use. Don’t let unexpected or unauthorized configuration changes compromise your environment. Quickly understand if config changes line up with an outage or performance issue. Get a unified experience with other SolarWinds systems, servers, and network management products. Simple-to-understand, affordable licensing allows you to fully support multiple projects. Server Configuration Monitor supports change monitoring for both Windows and Linux servers and applications. SCM is built on Orion, so it can integrate with Server & Application Monitor (SAM), allowing you to correlate change configuration to performance. Server Configuration Monitor comes with out-of-the-box profiles made to monitor hardware and software configuration changes, changes to IIS, changes to sensitive files and groups in Linux, and changes to Linux files impacting operations.
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    ipMonitor

    ipMonitor

    SolarWinds

    SolarWinds ipMonitor is designed to provide essential, affordable IT monitoring for network devices, servers, and applications. From a single console, you can see the status of your devices, CPU, memory, and disk usage, and any performance issues with your critical processes. ipMonitor is lightweight and can typically be up and running in minutes. It's a self-contained, dependency-free solution that's built so you can skip the hassle and expense of additional components.
    Starting Price: $1,570.00/one-time
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    Signal9

    Signal9

    Signal9

    Signal9 is an operational intelligence and incident response platform that helps IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams understand the patterns behind alerts, escalations, incidents, and operational activity. Signal9 provides alert management, event correlation, incident management, on-call operations, escalation management, operational analytics, response coordination, alert intelligence, and AI-powered operational insights. By combining alert data, response behavior, ownership, and operational history, Signal9 helps teams reduce alert fatigue, improve incident response, increase visibility, and uncover operational patterns that traditional monitoring and observability tools often miss. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, PagerDuty, ServiceNow, Jira, and existing monitoring investments.
    Starting Price: $179/month unlimited users
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    Tanium

    Tanium

    Tanium

    Empowering the world’s largest organizations to manage and protect their mission-critical networks. Our data model can collect new, ad-hoc data on the fly in seconds, allowing customers, partners and Tanium to quickly develop capabilities on this extensible platform. Our patented architecture collects and distributes data to millions of endpoints in seconds, with zero infrastructure. Enable decision-making where data is generated: the endpoint itself. Our agent consumes minimal endpoint resources and bandwidth while fitting on the firmware of the smallest chips. Expand your capabilities without expanding Tanium’s footprint. We’ve found that the best way for customers to understand what we do is to show our platform in action. Orion Hindawi, Tanium’s co-founder and CEO, will guide you through a hands-on keyboard tour to show what Tanium does and the power of the platform. Track down every IT asset you own instantaneously.