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Audience

SMBs to mid-large enterprises

About Site24x7

Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

Pricing

Starting Price:
$9.00/month
Pricing Details:
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 10 User Reviews

Overall 4.9 / 5
ease 4.4 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Company Information

ManageEngine
Founded: 2006
India

Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Site24x7 Frequently Asked Questions

Q: What kinds of users and organization types does Site24x7 work with?
Q: What languages does Site24x7 support in their product?
Q: What kind of support options does Site24x7 offer?
Q: What other applications or services does Site24x7 integrate with?
Q: Does Site24x7 have a mobile app?
Q: What type of training does Site24x7 provide?
Q: Does Site24x7 offer a free trial?
Q: How much does Site24x7 cost?
Q: What pricing for support is available for Site24x7?
Q: What pricing for training is available for Site24x7?

Site24x7 Product Features

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Baseline Manager
Performance Control

Cloud Management

Billing & Provisioning
Cost Management
Multi-Cloud Management
Performance Analytics
SLA Management
Access Control
Capacity Analytics
Demand Monitoring
Supply Monitoring
Workflow Approval

Database Monitoring

Anomaly Detection
Historical Trend Analysis
Capacity Planning
Performance Monitoring
Permissions / Access Controls
Troubleshooting
Prioritization
Resource Optimization
Predictive Analytics
Autodiscovery
Query Analysis
Dashboard
Notifications / Alerts
Multitenancy
Dependency Tracking

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Multi-Platform Support
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Point-in-Time Visibility

Incident Management

Root-Cause Diagnosis
Audit Trail
Disaster Recovery
Task Management
Corrective Actions (CAPA)
Safety Management
OSHA Compliance
Incident Reporting
Ticket Management
IT Incident Management

Log Management

Audit Trails
Data Visualization
Event Logs
Network Logs
Syslogs
Thresholds
Web Logs
Archiving
Compliance Reporting
Consolidation
Remediation

MSP

Dashboard
Remote Systems Monitoring
Backup Management
Billing & Invoicing
CRM
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Scheduling

Network Mapping

Self-Updating Maps
Location-Based Mapping
Compliance Management
Device Auto Discovery
Color Codes / Icons
Web Traffic Reporting
Map Exporting
On-Demand Mapping
Hierarchical Mapping
Reporting/Analytics

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Baseline Manager
Web Traffic Reporting

Network Traffic Analysis (NTA)

Traffic Decryption
Anomalous Behavior Detection
Network Transaction Visibility
High Bandwidth Usage Monitoring
Identify High Network Traffic Sources
Historical Behavior Data
Stream Data to IDR or Data Lake

RMM

For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Deployment Management
Mobile Access
Remediation Management

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Credential Management
History Tracking
Patch Management

System Monitoring

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management
Antivirus Management
Data Backup / Recovery
Inventory Management
Risk Analysis

VoIP Monitoring

Call Detail Record (CDR) Analysis
IP SLA Monitoring
Jitter Testing
Troubleshooting
Packet Loss Monitoring
MOS Monitoring
Latency Monitoring
Call Quality Monitoring
QoS Monitoring
Alerts / Notifications
Reporting / Analytics

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Site24x7 Additional Categories

Site24x7 Reviews

Write a Review
  • A Site24x7 User
    Product Enginner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable Infrastructure Monitoring Solution"

    Edited 2023-11-16

    Pros: Extensive monitoring capabilities.
    Easy setup and configuration.
    Powerful alerting system.
    Scalable and cost-effective.

    Cons: Some features may require advanced technical knowledge for configuring some agents.

    Overall: Versatile and reliable monitoring solution for business of all sizes. The platform’s overall strengths make it a compelling choice for businesses seeking a robust monitoring solution.

    Read More...
  • A Site24x7 User
    Admin
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All in one reliable monitoring tool"

    Posted 2023-11-02

    Pros: A single dashboard console to monitor and get timely alerts on the health of your IT infrastructure.

    Cons: Steep learning curve and takes a long time to learn.

    Overall: The experience with the product has been good so far. It provides timely alerts that help us tackle downtime issues. The support team has also been helpful and receptive to feedback.

    Read More...
  • A Site24x7 User
    System Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use and customizable"

    Posted 2023-10-24

    Pros: Site24x7's full-stack monitoring platform is remarkably user-friendly. It has been a reliable tool for keeping tabs on our IT infrastructure's health and performance. The customizable alerts are a game-changer for timely issue resolution.

    Cons: You can set up custom alerts based on specific thresholds and conditions, ensuring that you are only notified of critical issues.

    Overall: Using some of the advanced features require a certain level of expertise, but not too difficult to acquire.

    Read More...
  • A Site24x7 User
    Senior IT Admin
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One platform for all your monitoring needs"

    Posted 2023-10-03

    Pros: Site24x7 supports monitoring for a variety of platforms, including websites, servers, cloud infrastructure, applications, networks, and more. This versatility allows you to have a holistic view of your IT environment.

    Cons: Some features require expertise and those features makes it look complex.

    Overall: Site24x7 is a powerful tool for businesses looking to maintain the optimal performance of their IT infrastructure, offering versatility, user-friendliness, and strong support. Users should be prepared to invest time in exploring its extensive features for maximum benefit.

    Read More...
  • A Site24x7 User
    Technical Consultant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Full-stack monitoring"

    Posted 2023-09-27

    Pros: It offers automation features and integrates with various third-party tools and platforms, enabling seamless workflows and automated responses to incidents.

    Cons: The Mobile App's Interface could have been better.

    Overall: Site24x7's platform is impressively versatile, covering networks, servers, applications, and cloud services. Its intuitive interface made setup a breeze, and the historical data it provides is a goldmine for performance optimization.

    Read More...
  • A Site24x7 User
    Senior DevOps Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Comprehensive Monitoring Solution"

    Edited 2023-09-24

    Pros: Real-time monitoring: Site24x7 monitors your IT infrastructure in real time, so you can be alerted to any problems as soon as they occur.

    Comprehensive monitoring: Site24x7 can monitor all aspects of your IT infrastructure, including websites, servers, applications, networks, and cloud environments.

    In-depth insights: Site24x7 provides detailed insights into the performance of your IT infrastructure, so you can identify and resolve problems quickly.

    Easy to use: Site24x7 is easy to use, even for users with no prior experience with IT monitoring.

    Cons: While the interface is user-friendly, some of the more advanced features might require a bit more time to understand for new users.

    Overall: I've been using Site24x7 for some time now, and I can confidently say that it's an excellent monitoring solution for both small businesses and large enterprises. This tool offers a wide range of features that make it invaluable for ensuring the uptime and performance of websites, servers, and applications.

    Read More...
  • A Site24x7 User
    Senior Network Administrator
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent IT monitoring solution"

    Posted 2023-08-28

    Pros: Comprehensive monitoring.
    User friendly interfaces.
    Real time alerts.
    Extensive reporting.
    Multiple locations.
    Data driven insights.

    Cons: Learning curve when it comes to utilizing all the advanced features.

    Overall: Powerful asset for any business seeking to provide world class digital experience to their end users.

    Read More...
  • Afsana K.
    Back End Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple Tool To Monitor All Your Sites."

    Posted 2021-02-17

    Pros: -You can monitor your sites 24x7, and it also a wide range of devices and corresponding monitoring templates.
    -It comes with many features that you require, including APM, server monitoring, cloud monitoring, etc.
    -It is a hosted solution that is trouble-free and requires zero effort to use.

    Cons: -You might face issues like false positives with this app.
    -The support team is slow in responding.

    Overall: Overall, Site 24x7 is a fairly good option for monitoring your sites, and it comes with a wide array of features that saves you a lot of time.

    Read More...
  • Himesh S.
    Data analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent real-time performance tool"

    Edited 2020-07-08

    Pros: Site24x7 gives you an excellent user experience to monitor websites and servers with real-time updates. The mobile application is also available to monitor current status. It checks FTP, web socket, CDN Performance.

    Cons: It's an outstanding web monitoring tool to check real-time performance.

    Overall: It's a terrific monitor tool. Overall I use this tool to monitor my site and server very easily. It basically gives the performance and current status of the website and server. It gives real-time information. In my experience, it's an outstanding monitoring tool.

    Read More...
  • A Site24x7 User
    IT Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works very well for IT monitoring"

    Posted 2019-12-23

    Pros: Site24x7 has way more features and functionality than most competing products. Site24x7 is extremely easy to use and monitors any environment you need it to monitor. Another great product from ManageEngine.

    Cons: There's so many features and bells and whistles that sometimes the dashboards and reporting can be intimidating at first. However once you get the hang of it you'll be ok.

    Overall: ManageEngine impresses again with Site24x7. We've been using it for just over 6 months and have no complaints. For the price it's a best-in-class product as well. Highly recommend.

    Read More...