Audience

IT teams looking for a complete Cloud Management solution

About JumpCloud

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.

Everything in One Platform
Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view.

Cross-OS Device Management
Manage Windows, macOS, Linux, iOS, iPad, and Android devices.

One Identity for Everything
Connect users to thousands of resources with one set of secure credentials.

Comprehensive Security
Enforce device policies, patches, MFA, and other security and compliance measures.

Automated Workflows
Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.

Pricing

Starting Price:
$9/user
Pricing Details:
For complete pricing and to see all of our package options, please visit our website
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

JumpCloud
Founded: 2012
United States
jumpcloud.com

Videos and Screen Captures

Other Useful Business Software
Build Data Resilience - Take the Assessment Today Icon
Build Data Resilience - Take the Assessment Today

Can you recover when it matters most? Take this quick assessment to identify gaps and build greater recovery confidence.

Is your recovery strategy as strong as you think? Take this quick self-assessment to check your recovery readiness and gain tailored insights. In only 2 minutes, you'll learn where you fall on the recovery readiness scale.
Take the Assessment

Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
On-Premises
Training
Documentation
Live Online
Webinars
Support
Online

JumpCloud Frequently Asked Questions

Q: What kinds of users and organization types does JumpCloud work with?
Q: What languages does JumpCloud support in their product?
Q: What kind of support options does JumpCloud offer?
Q: What other applications or services does JumpCloud integrate with?
Q: What type of training does JumpCloud provide?
Q: Does JumpCloud offer a free trial?
Q: How much does JumpCloud cost?

JumpCloud Product Features

Authentication

Biometric Supported
Credential Management Supported
Multifactor Authentication Supported
Policy Management Supported
Self Service Portal Supported
Single Sign On Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Not Supported
Out-of-Band Authentication Not Supported
Social Sign On Not Supported

Cloud Management

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Not Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Cybersecurity

Endpoint Management Supported
AI / Machine Learning Not Supported
Behavioral Analytics Not Supported
IOC Verification Not Supported
Incident Management Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Not Supported

Endpoint Protection

Activity Log Supported
Application Security Supported
Device Management Supported
Encryption Supported
Antivirus Not Supported
Behavioral Analytics Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

IT Management

Compliance Management Supported
Event Logs Supported
Patch Management Supported
Remote Access Supported
User Activity Monitoring Supported
Capacity Monitoring Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Scheduling Not Supported
Software Inventory Not Supported

IT Service

IT Asset Management Supported
Self Service Portal Supported
Contract Management Not Supported
Incident Management Not Supported
Knowledge Management Not Supported
Release Management Not Supported
Service Catalog Not Supported
Service Reporting Not Supported
Ticket Management Not Supported

Identity Management

Access Certification Supported
Compliance Management Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Supported
User Provisioning Supported

MSP

Dashboard Supported
Privileged Access Management (PAM) Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported
Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Project Management Not Supported

Network Security

Access Control Not Supported
Firewalls Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
VPN Not Supported
Vulnerability Scanning Not Supported
Threat Response Not Supported
Analytics / Reporting Not Supported
Compliance Reporting Not Supported

Password Management

Credential Management Supported
Multifactor Authentication Supported
Password Generator Supported
Password Reset Supported
Password Synchronization Supported
Single Sign On Supported
User Management Supported

Policy Management

Policy Creation Supported
Policy Library Supported
Reporting / Analytics Supported
Approval Process Control Not Supported
Attestation Not Supported
Audit Trails Not Supported
Policy Metadata Management Not Supported
Policy Training Not Supported
Version Control Not Supported
Workflow Management Not Supported

Privileged Access Management

Application Access Control Supported
Credential Management Supported
Endpoint Management Supported
For MSPs Supported
Granular Access Controls Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
Remote Access Management Supported
User Activity Monitoring Supported
Behavioral Analytics Not Supported
Least Privilege Not Supported
Threat Intelligence Not Supported

RMM

Deployment Management Not Supported
IT Asset Management Not Supported
Network Monitoring Not Supported
Real-time Alerts Not Supported
For MSPs Not Supported
Mobile Access Not Supported
Patch Management Not Supported
Remediation Management Not Supported

SIEM

Application Security Supported
Compliance Reporting Supported
Endpoint Management Supported
Log Management Supported
Behavioral Analytics Not Supported
File Integrity Monitoring Not Supported
Forensic Analysis Not Supported
Network Monitoring Not Supported
Real Time Monitoring Not Supported
Threat Intelligence Not Supported
User Activity Monitoring Not Supported

Server Management

Credential Management Supported
Event Logs Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported
CPU Monitoring Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported

Single Sign On

Biometric Supported
Credential Management Supported
Identity Federation Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Supported
User Management Supported
Social Sign On Not Supported

User Provisioning and Governance

Automatic Provisioning / Deprovisioning Not Supported
Lifecycle Management Not Supported
Identity Synchronization Not Supported
Access Governance Not Supported
Policy Enforcement Not Supported
Delegated Access Authorization Not Supported
Access Verification Workflow Not Supported
Audits / Reports Not Supported
User Self-Service Not Supported
Password Management Not Supported
Single Sign-On (SSO) Not Supported
Multi-Factor Authentication (MFA) Not Supported

JumpCloud Additional Categories

JumpCloud Verified User Reviews

Write a Review
  • Jason M.
    Finance Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good for cloud based user management"

    Posted 2022-01-24

    Pros: The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed.

    Cons: When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.

    Overall: Overall we are happy with JumpCloud's services. It allows for easy user management on multiple systems. SSO is probably one of the best features.

    Read More...
  • Previous
  • You're on page 1
  • Next