JumpCloud vs. SuperOps Comparison


JumpCloud	SuperOps	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



About JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. Everything in One Platform Grant users Secure, Frictionless Access™ to everything they need to do their work however they choose. Manage it all in one unified view. Cross-OS Device Management Manage Windows, macOS, Linux, iOS, iPad, and Android devices. One Identity for Everything Connect users to thousands of resources with one set of secure credentials. Comprehensive Security Enforce device policies, patches, MFA, and other security and compliance measures. Automated Workflows Connect to whatever resources you need, including Microsoft Active Directory, Google Workspace, HRIS platforms, and more.		About SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT teams looking for a complete Cloud Management solution		Audience Managed Service Providers
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $9/user For complete pricing and to see all of our package options, please visit our website Free Version Not Supported Free Trial Supported		Pricing $79/tech/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The admin side is easy to use and set up new users. The users sync easily across all the systems. We can set specific groups of computers and users to more easily active new users across multiple systems. SSO is also a great feature. You can also set policies for systems which allows admins to block certain features they don't want accessed. Cons When we first started some of the policy features were not available. Also sometimes adding someone as an admin on their system temporarily, it doesn't work correctly.		Pros from Real Users Pros SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services. At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information JumpCloud Founded: 2012 United States jumpcloud.com		Company Information SuperOps Founded: 2020 United States www.superops.com
Alternatives Auth0 Okta		Alternatives NinjaOne
Josys		ConnectWise PSA ConnectWise
Kitecyber		ConnectWise RMM ConnectWise
miniOrange		Atera
SuperOps View All		Freshservice Freshworks View All
Categories Authentication Supported Cloud Directory Supported Cloud Management Supported Cybersecurity Supported Endpoint Protection Supported Identity and Access Management (IAM) Supported Identity Management Supported IT Management Supported IT Service Supported MSP Supported Network Security Supported Password Management Supported Password Policy Enforcement Supported Policy Management Supported Privileged Access Management Supported RMM Supported Server Management Supported Shadow IT Discovery Supported SIEM Supported Single Sign On Supported Unified Endpoint Management (UEM) Supported User Provisioning and Governance Supported		Categories AI PSA Supported Endpoint Management Supported IT Alerting Supported IT Asset Management Supported IT Automation Supported IT Documentation Supported IT Management Supported IT Project Management Supported IT Service Supported ITSM Supported MSP Supported Network Monitoring Supported Patch Management Supported Policy Management Supported Professional Services Automation Supported Remote Desktop Supported RMM Supported Service Desk Supported Service Request Management Supported Shadow IT Discovery Supported SLA Management Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported
IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Not Supported Software Inventory Not Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Not Supported Issue Management Not Supported Live Chat Not Supported Patch Management Not Supported Privileged Access Management (PAM) Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Policy Management Features Approval Process Control Not Supported Attestation Not Supported Audit Trails Not Supported Policy Creation Supported Policy Library Supported Policy Metadata Management Not Supported Policy Training Not Supported Reporting / Analytics Supported Version Control Not Supported Workflow Management Not Supported Show More Features Authentication Features Biometric Supported Credential Management Supported Knowledge-Based Authentication Not Supported Mobile Authentication Not Supported Multifactor Authentication Supported Out-of-Band Authentication Not Supported Policy Management Supported Self Service Portal Supported Single Sign On Supported Social Sign On Not Supported Cloud Management Features Access Control Supported Billing & Provisioning Not Supported Capacity Analytics Not Supported Cost Management Not Supported Demand Monitoring Not Supported Multi-Cloud Management Not Supported Performance Analytics Not Supported SLA Management Not Supported Supply Monitoring Not Supported Workflow Approval Not Supported Cybersecurity Features AI / Machine Learning Not Supported Behavioral Analytics Not Supported Endpoint Management Supported Incident Management Not Supported IOC Verification Not Supported Tokenization Not Supported Vulnerability Scanning Not Supported Whitelisting / Blacklisting Not Supported Endpoint Protection Features Activity Log Supported Antivirus Not Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Supported Signature Matching Not Supported Web Threat Management Not Supported Whitelisting / Blacklisting Not Supported Identity Management Features Access Certification Supported Compliance Management Supported Multifactor Authentication Supported Password Management Supported Privileged Account Management Supported Self-Service Access Request Supported Single Sign On Supported User Activity Monitoring Supported User Provisioning Supported Password Management Features Credential Management Supported Multifactor Authentication Supported Password Generator Supported Password Reset Supported Password Synchronization Supported Single Sign On Supported User Management Supported Privileged Access Management Features Application Access Control Supported Behavioral Analytics Not Supported Credential Management Supported Endpoint Management Supported For MSPs Supported Granular Access Controls Supported Least Privilege Not Supported Multifactor Authentication Supported Password Management Supported Policy Management Supported Remote Access Management Supported Threat Intelligence Not Supported User Activity Monitoring Supported SIEM Features Application Security Supported Behavioral Analytics Not Supported Compliance Reporting Supported Endpoint Management Supported File Integrity Monitoring Not Supported Forensic Analysis Not Supported Log Management Supported Network Monitoring Not Supported Real Time Monitoring Not Supported Threat Intelligence Not Supported User Activity Monitoring Not Supported Server Management Features CPU Monitoring Not Supported Credential Management Supported Database Servers Not Supported Email Monitoring Not Supported Event Logs Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported Single Sign On Features Biometric Supported Credential Management Supported Identity Federation Supported Multifactor Authentication Supported Password Management Supported Policy Management Supported Social Sign On Not Supported User Management Supported		IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Not Supported Dashboard Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Not Supported Remote Access/Control Supported Vulnerability Scanning Not Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Supported Quote Management Not Supported Resource Management Not Supported Time & Expense Tracking Supported Service Desk Features Change Management Not Supported CMDB Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Base Not Supported Mobile Access Not Supported Procurement Management Not Supported Remote Control Not Supported Self Service Portal Not Supported SLA Management Not Supported System Monitoring Features Alerts / Notifications Not Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Not Supported Inventory Management Not Supported Patch Management Not Supported Policy-based Automation Not Supported Remote Monitoring Supported Reporting / Analytics Not Supported Risk Analysis Not Supported Server Monitoring Not Supported Service Configuration Management Not Supported
Integrations Active Directory Supported Akitra Andromeda Supported AlexisHR Supported Axonius Supported Cypago Supported EZO AssetSonar Supported Entitle Supported ISL Light Remote Desktop Not Supported Intezer AI SOC Supported Liongard Supported LogicalDOC Supported Mesh Supported Oneleet Supported Optio Supported PrivacyPerfect Supported Resmo Supported Sana Supported ScalePad Lifecycle Manager Not Supported Scrut Automation Supported Shift Supported Show More Integrations View All 113 Integrations		Integrations Active Directory Not Supported Akitra Andromeda Not Supported AlexisHR Not Supported Axonius Not Supported Cypago Not Supported EZO AssetSonar Not Supported Entitle Not Supported ISL Light Remote Desktop Supported Intezer AI SOC Not Supported Liongard Not Supported LogicalDOC Not Supported Mesh Not Supported Oneleet Not Supported Optio Not Supported PrivacyPerfect Not Supported Resmo Not Supported Sana Not Supported ScalePad Lifecycle Manager Supported Scrut Automation Not Supported Shift Not Supported Show More Integrations View All 9 Integrations
Claim JumpCloud and update features and information Claim JumpCloud and update features and information