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Audience

Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages

About TeamViewer

TeamViewer is the world’s #1 brand for remote connectivity solutions. Through innovations in technology and an incredibly fast and secure global network, we’re making the world a smaller place — paving the path towards a truly global workspace.

TeamViewer allows you to remotely access and control the desktop of your computers and servers from anywhere, on a 3G or better internet connection. This access is device agnostic and completely secure. Any modern smartphone can now be your window to your workplace.

Over 20 million support sessions happen daily on the TeamViewer platform. With our 256Bit AES encryption and ISO27001 certified data centers, providing support to your customers & employees has never been safer or easier. It’s like sitting right next to them, offering the help they need, the moment they need it most.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 96 User Reviews

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com

Videos and Screen Captures

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Product Details

System Requirements
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Business Hours

TeamViewer Frequently Asked Questions

Q: What kinds of users and organization types does TeamViewer work with?
Q: What languages does TeamViewer support in their product?
Q: What kind of support options does TeamViewer offer?
Q: What other applications or services does TeamViewer integrate with?
Q: Does TeamViewer have a mobile app?
Q: What type of training does TeamViewer provide?
Q: Does TeamViewer offer a free trial?

TeamViewer Product Features

Collaboration

Calendar Management
Chat / Messaging
Document Management
Real Time Editing
Video Conferencing
Brainstorming
Contact Management
Content Management
Project Management
Task Management
Version Control

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Meeting Room Booking
Scheduling
Action Item Tracking
Agenda Management
Materials Management
Meeting Feedback
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Travel Management
Voting Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Group View

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Diagnostic Tools

Remote Work

Remote Access
Remote Support
Screen Sharing
Video Chat
Web Conferencing
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Softphone
Task Management
Time Zone Tracking

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Electronic Hand Raising
On-Demand Webcasting

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Electronic Hand Raising
On-Demand Webcasting
  • Angelica B.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote connections for various employees in various areas."

    Posted 2022-04-17

    Pros: On many occasions, our colleagues and employees need support or need us to help them in various activities, and this is where TeamViewer comes in and helps us to connect through a remote network. The main things I liked about TeamViewer were:

    1. The connectivity with the other person through the remote connection was very stable, at no time did I present instability and at no time was the remote connection cut off, I was able to operate the other computer without any type of interruption and this allowed me to carry out the various activities without problems. I think stability is TeamViewer's strongest point, the way it allows me to connect stably is fantastic.

    2. Another thing that I love about TeamViewer is the ease with which I can connect to another computer, all I have to do is have the ID and password of the TeamViewer system that is on the other computer and in this way I will be able to connect immediately without any restrictions, it's a pretty easy process for me.

    3. I love the way I can connect to my computer from my mobile phone. This function is quite important for me, sometimes I am out of the office, and I need a document that is on my office computer, immediately I can connect from my phone with TeamViewer and extract the document without any problem. The connectivity with which the App for phones works is the same as that of computers.

    4. It is a quite comfortable platform, its general design is quite comfortable and its accessibility is impressive. Another thing that is important to highlight is that the web version works wonderfully, in this web version you can see the connections you have previously had, conversations with other people can be continued from the web version without any problem.

    Cons: TeamViewer has been a perfect software all this time that I have been using it, I have not presented any type of failure and I have been able to make remote connections with all kinds of duration. I have had no problems with TeamViewer, its general operation has been satisfactory, the user support service is quite consistent and attentive to solve all kinds of doubts, in addition, the support is live, it is easy to obtain a quick response. I am very grateful to TeamViewer for offering me such a good experience without giving me a hard time, thanks for not giving me any problems during operation.

    Overall: My overall experience with TeamViewer has been relatively good. Currently, I use TeamViewer in my corporate area since sometimes our employees need some support or have a question with their office computers, and TeamViewer allows us to connect to those computers and solve the problem without leaving our workstation. It is not only being used in our Corporate sector, there are several sectors of our company that also use TeamViewer to connect remotely, work together, carry out various work activities and much more. TeamViewer has revolutionized collaborative work in our company and we are happy about it, we hope to continue having these great results in remote connections.

    Read More...
    Review Source: SourceForge
  • A TeamViewer User
    Recruiting Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Our IT Dept loves this"

    Edited 2022-03-28

    Pros: Ease of access. It's so easy to click a couple of buttons and allow someone to take access of the computer to fix issues remotely. Our IT dept uses this for our non-tech savvy employees and it's such a time saver.

    Cons: I don't have any complaints but our IT dept says it lags sometimes. But that is to be expected with remote stuff like that.

    Overall: I have had instances where our IT dept have used this for remote workers and I have needed another company to help with my personal computer using this. Absolutely a must have for any place that has remote workers.

    Read More...
    Review Source: SourceForge
  • A TeamViewer User
    Production Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Ultimate Remote Control Tool"

    Posted 2022-03-04

    Pros: -Being able to instantly connect with colleagues and clients
    -Providing remote support for tasks such as software installation or troubleshooting
    -Helping to keep teams organized and productive
    -Providing a secure platform for sharing files and information

    Cons: 1. It can be difficult to get started, as there are a variety of ways to install and use the software.

    2. It can be slow and clunky to use, especially if you are new to the software.

    3. There is no guarantee that the software will work with all devices and operating systems.

    4. It can be difficult to manage multiple sessions, as the software can be quite resource-intensive.

    5. The software is not always secure, and can be susceptible to attack.

    Overall: I have experience with TeamViewer. I have used it to remotely access my computer from another location. I have also used it to remotely access other computers.

    Read More...
    Review Source: SourceForge
  • A TeamViewer User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Previously Used, But Many Issues"

    Posted 2022-02-20

    Pros: I liked the ability to remotely access my devices. I used this software to contact and access both my desktops and laptops from my phone.

    Cons: This software has left me without access to remote systems on too many occasions.

    Overall: Overall I find TeamViewer to not be what it once was. While it once was the best software for remote access, there are now much better options on the market.

    Read More...
    Review Source: SourceForge
  • Harold M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice remote connectivity with any user."

    Posted 2022-02-14

    Pros: There are several features of TeamViewer that have certainly caught my attention in a positive way and have made me consider it one of my most important software, these features were:

    - TeamViewer allows you to improve the performance of the remote connection or improve the quality of it. If the user has a good computer, he can make TeamViewer use more resources to improve the quality, but if he does not have a good computer, he can decrease the consumption of TeamViewer to make the transmission more fluid. This is perfect because it makes the remote connection faster and more comfortable.

    - It is very fast to connect remotely with any user, it is only enough to have an ID and a password, to connect instantly with another computer. It is a fairly fast process, it is not like other platforms that are more complex to make this connection.

    - TeamViewer offers the possibility of talking via audio or video call during the remote connection, this means that there can be an interaction between both parties without the need to use any third-party software to communicate during this connection, it's fantastic, all in one.

    Cons: During my experience with TeamViewer, I noticed two features that I did not like so much, they bothered me while using the software. These characteristics were:

    - Sending and receiving files in TeamViewer is quite complex, when you try to transfer a file to someone through a remote connection, the transfer takes a long time, despite being files with very little weight, so it is more feasible to share files through some file manager in the cloud, which transfer them from the remote connection.

    - When I use TeamViewer on my phone, and I try to manage my computer through my cell phone, it is quite inconvenient, and it is not possible to perform some kind of Zoom to be able to better manage the computer from the phone, this makes it more complex to select something specific . I hope you can improve this App.

    Overall: My experience with TeamViewer has been intermediate, I am satisfied with the results obtained from my computer, the connectivity with my colleagues or clients has been quite stable and this has allowed us to have a totally pleasant remote access. In addition, the interface has been quite comfortable, I have enjoyed using TeamViewer in my work sector, I can make remote connections with just a few steps, there is no delay in the clicks that I make from the remote connection and I love this. The App for cell phones has left me a lot to be desired, I feel that it lacks a little more optimization and editions in the way of managing a computer from the phone, they are improvable features of TeamViewer and I trust that they will improve them little by little. I am happy with TeamViewer's remote connections and will continue to use it without a doubt.

    Read More...
    Review Source: SourceForge
  • Prithvi K.
    Kotlin Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intuitive and easy to use remote access tool."

    Posted 2022-01-30

    Pros: - Team Viewer is a great tool to assist someone over the internet or to connect with other team members.
    - It has tools that let the user chat and exchange files during the remote assistance session.
    - It is available for desktop as well as for mobiles.
    - The Application is really easy-to-use, anyone can assist anyone by just sharing the auto-generated unique code.

    Cons: - It does not function properly in low-end devices, as it uses a lot of resources while running.
    - The user interface of the application can be made more customizable.

    Overall: Overall, TeamViewer is a great remote assistance tool that lets the user assist remotely to any device anywhere in the world by just exchange a simple unique code. Along with assistance it also to chat and share files.

    Read More...
    Review Source: SourceForge
  • Sierra Z.
    Office Technology Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use remote support tool"

    Posted 2022-01-29

    Pros: * Free for personal / non-commercial use
    * Easy to get started, even for non-technical users
    * Options for both commercial/non-commercial use

    Cons: * No cons at this point. This tool has allowed me to help troubleshoot computer issues with my family from afar

    Overall: Great basic remote support tool. Has allowed me to support my family on computer issues from afar in a way that working with them over the phone didn't

    Read More...
    Review Source: SourceForge
  • Meenakshi S.
    React Dev
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helps tremendously in remote assistance."

    Posted 2022-01-12

    Pros: - Team Viewer is the best remote control and assistance application in terms of features and stability.
    - It is free to use for non-commercial use.
    - It is available on both desktop and mobile.
    - The connection stays stable throughout the session.
    -The user interface is simple and easy-to-use.

    Cons: - It is difficult to configure and use it with VPN.
    - The authentication can be a little faster.

    Overall: Overall, Team Viewer is a remote assistance and remote control tool available on almost all the platform. It is easy to use for the end client and does not require any technical knowledge to use it.

    Read More...
    Review Source: SourceForge
  • Zeeshan I.
    Java Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A pioneer in remote assistance softwares."

    Posted 2021-12-26

    Pros: 1. TeamViewer is of the best application for remote access, remote controlling or remote assistance.
    2. It is free for non-commercial use.
    3. It performs well even on the low-end systems.
    4. The remote access connection is secured yet the interface is easy enough to be used by anyone.
    5. It allows screen-sharing, file transfer and chatting within the application.

    Cons: 1. In my usage, I haven't found any downside of this application, everything works well, and the connection stays stable and secured throughout the process.

    Overall: Overall, TeamViewer is an easy to use and a functional remote assistance application which is available on all the platforms.

    Read More...
    Review Source: SourceForge
  • Jason R.
    EVP
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple cost for many features"

    Posted 2021-12-09

    Pros: I really like that I can have unattended access to all my servers. That way I can make updates to my desk in real-time. Login seems to be very secure and quick to connect.

    Cons: Support in persons sometimes can be had to get quickly, but TeamViewer's resource documents seems to answer most questions.

    Overall: I am able to remotely manage servers from my desk. This saves me time and I am sure that the connection is secure. For the price that we pay, I would expect fewer features than what we get. All around TeamViewer is a great product.

    Read More...
    Review Source: SourceForge
  • Subhan A.
    React Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Control any system from anywhere."

    Posted 2021-11-23

    Pros: - TeamViewer is the best remote control application available in terms of quality of features.
    - The remote control sessions are lag free and and allows allows for audio/video communication.
    - Installing, configuring the software and taking or giving access to the system is a piece of cake.

    Cons: - Sometimes it consumes a lot of RAM while running and create heating issues.
    - The mobile version of the application is quite buggy.

    Overall: Overall, TeamViewer allows end to end remote control features with an optimized performance throughout the remote control session. It is easy to use and set and can be used by anyone.

    Read More...
    Review Source: SourceForge
  • Deepak K.
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool to get connected with team and consumers"

    Posted 2021-10-01

    Pros: I literally love this software because it has a free choice. TeamViewer is so natural to utilize in any event, for beginner PC clients. I have it introduced on each PC and cell phone I own. You're ready to sign into far off gadgets or offer your screen with different clients. You can visit during a distant meeting, just as utilize a whiteboard or offer documents.

    Cons: It makes an inconceivable Showing with remote access and control.

    Overall: Certainly utilise the product in the event that you need to interface with your clients rapidly to help on their machine We're ready to associate with a client's machine rapidly and effectively to analyze issues or disclose how to accomplish something that they didn't comprehend previously. It's made a few discussions in Support a lot speedier and afterward permitted us to continue on to another client. It is basically a best software from my point of view and still it is underrated. I strongly recommend you to use this and make your favourite.

    Read More...
    Review Source: SourceForge
  • Ibrahim S.
    Associate Software Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use remote control software."

    Posted 2021-09-28

    Pros: 1. The screen visibility remains clear during screen sharing despite bandwidth fluctuations.
    2. The set-up of the software simple and quick.
    3. It is available on all the platforms like Mac, windows and Linux including Mobile.
    4. It can be used freely for personal use.

    Cons: 1. The price of the license is a bit costly. Other than that, TeamViewer does not have any con or downside.

    Overall: TeamViewer is a versatile tool that can be used for various purposes like remote assistance, screen sharing and online meeting.

    Read More...
    Review Source: SourceForge
  • Rishu A.
    Software Tester
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "On demand remote-assistance tool."

    Posted 2021-08-31

    Pros: - TeamViewer has a simple user interface for the convenience of the end user.
    - Connection process between the systems is seamless, providing a smooth environment to assist remotely.
    - There are no delays or latency in either video or audio during the connection.

    Cons: - The client and the end user has to have same version for a successful connection, if not, they are not compatible.

    Overall: Overall, TeamViewer is a great tool for providing remote assistance anywhere. The connections stay secure and stable throughout the session.

    Read More...
    Review Source: SourceForge
  • Glen S.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product"

    Posted 2021-08-27

    Pros: Having an admin console.
    being able to create your own customised host.
    Security!
    Integrate with Active Directory for SSO for administrators.

    Cons: Can be a bit fiddly to setup the host and ensuring the registry settings are correct for a seamless experience.

    Overall: We upgraded from a personal verison to a corporate version and it is really worth it.

    Previously staff had a spreadsheet with IDs, but now we can search the admin portal and connect within seconds (that is assuming the customer can't give us their ID).

    Having a customised host is the best thing to do. Whilst it can be a little tricky to setup, once done, not only does it look good with your branding
    but you can lock it down so only authorised people can connect. The other advantage is setting a corporate password means you don't need to ask the user and you can connect at any time.

    Setting up the host is worth the effort, but once done TeamViewer is awesome.

    Read More...
    Review Source: SourceForge
  • Shazia S.
    Full Stack Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cross-platform remote access tool."

    Posted 2021-08-26

    Pros: - Team Viewer provides uninterrupted remote access even on slow internet connection.
    - The algorithm works great in maintaining audio and video quality while disturbances.
    - Files can be shared natively.
    - It is available on all the platforms.

    Cons: - The biggest con is the pricing that Team Viewer offers, which is more expensive than other remote access tools.
    - The mobile version of the software is quite buggy.

    Overall: Overall, Team Viewer provides uninterrupted remote access and file sharing along with quality audio and video transmission during with low speed internet. The downside is the pricing of the software.

    Read More...
    Review Source: SourceForge
  • A TeamViewer User
    Volunteer
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "When you cant be there but you're the tech help"

    Posted 2021-08-10

    Pros: This does what it says - allows you to connect to someone else's device. Most often used to connect one mobile device to another, something that other software don't often do.

    Cons: Not much to complain about here, if only more people had it it would be even easier (wouldn't have to tell anyone to go download it first!)

    Overall: Basic tool, allows you to connect to someone else's mobile device to troubleshoot. Super helpful for providing tech assistance.

    Read More...
    Review Source: SourceForge
  • Marlio B.
    Organizational Development People Chief
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Teamviewer as a reliable and versatile product"

    Posted 2021-07-30

    Pros: From the start, Teamviewer offers the best quality and video that a video conferencing program can offer on the market. It also gives us an excellent option to present and share any file without losing connection speed. The connection is excellent, it has a 0% error when blocking speech.

    Cons: The only flaw Teamviewer has is that if you have to restart the program because of some inconvenience it crashes and loses the connection which causes it not to connect and you have to completely restart the computer, they should fix that part.

    Overall: Overall, it is the best software for scheduling calls and meetings with our partners and customers thanks to the excellent audio and video quality that Teamviewer offers from the moment it is installed. It is very easy to use and the learning curve is very intuitive and easy to master. The screen sharing tool is the best feature it offers for when we need to control another PC remotely.

    Read More...
    Review Source: SourceForge
  • Areeqa H.
    DevOps Engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Remote support made easy."

    Posted 2021-07-29

    Pros: - Team Viewer is straightforward to use and can be used easily by a non-tech individual.
    - The user interface is simple and intuitive.
    - It does not take up a lot of RAM so that the system can function properly while giving remote access.

    Cons: - Both side need to have same version of the tool else they might face some compatibility issue.

    Overall: Overall, Tea Viewer is a great tool for taking or giving remote access to the system for support purposes or personal needs.

    Read More...
    Review Source: SourceForge
  • Faraz M.
    Flutter Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A secure remote control software."

    Posted 2021-07-06

    Pros: - It is a quick and secure tool for remote access.
    - The file transfer on the software is fast-paced.
    - The end user can contact through chat with the assistance provider.

    Cons: - The only con of Team Viewer is the pricing of the software, which can be a bit more affordable.

    Overall: Overall, Team Viewer is a great software for both end user and the assistance provider for the remote access. The connection formed is quite secure, and the UI is responsive to use.

    Read More...
    Review Source: SourceForge