Level vs. TeamViewer Comparison


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		Related Products NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,035 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website Addigy Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. 261 Ratings Visit Website ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 34 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. Built on the Iru Context Model, it unifies identity, endpoint, and compliance into a single intelligent system that understands users, devices, and applications in context. With passwordless workforce identity, advanced endpoint detection, and automated compliance, Iru delivers both security and efficiency without the complexity of multiple tools. Its integrated approach enables IT teams to secure access, prevent threats, and maintain continuous audit readiness—all from one intuitive platform. Trusted by over 5,000 companies including Plaid, Notion, Airbus, and Vercel, Iru transforms how modern businesses manage digital trust. The result is reduced IT workload, improved employee experience, and enterprise-grade protection built for the AI era. 1,385 Ratings Visit Website ISL Light Remote Desktop ISL Online is remote desktop and remote support software for IT teams, help desks, managed service providers (MSPs), and enterprises that need secure attended remote support and unattended remote access across distributed environments. It enables technicians to securely access, view, control, troubleshoot, and manage Windows, macOS, Linux, iOS, and Android devices from any location, with or without an end user present. IT teams use ISL Online for remote troubleshooting, help desk support, remote IT management, device access, file transfer, multi-monitor navigation, chat and audio/video communication, session recording and handoff, remote command execution, and persistent unattended access through ISL AlwaysOn. The unattended access agent supports mass deployment and device grouping. ISL Online also supports RDP and SSH tunneling without requiring VPN access or firewall changes, simplifying connectivity across multiple networks and locations. ISL Online offers flexible deployment options for different security, infrastructure, and data residency requirements. Organizations can use cloud remote access (SaaS), self-hosted remote desktop software for on-premises and air-gapped environments, or Managed Private Cloud for dedicated single-tenant deployment and greater data control. Premium Cloud, Self-Hosted, and Managed Private Cloud support unlimited licensed users and managed devices. Mobile apps are included at no additional cost with both Cloud and Server licenses. Security features include AES 256-bit end-to-end encryption with RSA 2048/4096-bit key exchange, two-factor authentication (2FA), single sign-on (SSO), session recording, detailed audit logs, role-based access controls, IP and MAC address restrictions, and blackout mode for sensitive environments. ISL Online is ISO/IEC 27001:2022 certified and supports GDPR compliance requirements. The platform integrates with ITSM, RMM, PSA, and endpoint management tools including ServiceNow, Freshdesk, Freshservice, Microsoft Intune, Barracuda RMM, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows and integrations. ISL Online provides scalable remote support, secure remote access, centralized remote management, cross-platform remote control, and flexible deployment without complex network configuration. A free trial is available without a credit card, and the software supports 20 languages. 1,576 Ratings Visit Website ManageEngine Endpoint Central ManageEngine Endpoint Central gives IT teams a single platform to manage and secure every device across the organization, eliminating the need to juggle multiple point tools. Patch management is automated across Windows, macOS, Linux, and 1000+ third-party applications. Software deployment, OS imaging, and remote desktop capabilities allow administrators to provision, update, and troubleshoot endpoints without physical presence. Security capabilities include vulnerability assessment, application control, device control, browser security, endpoint privilege management, EDR, NGAV protection against malware and zero-day threats, and private access for secure remote connectivity. BitLocker and FileVault encryption management adds data protection across Windows and macOS fleets. Mobile device management extends control to iOS and Android, supporting corporate-owned and BYOD environments. Available on-premises or in the cloud across five editions: Free, Professional, Enterprise, UEM, and Security. 3,286 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 675 Ratings Visit Website Zoho Assist Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 2,215 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. 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About Level is a remote monitoring and management (RMM) solution that gives you fast, intuitive, and secure access to your devices located anywhere in the world, right through your browser. With a simple one-line command, you can access up-to-date information on your endpoints, or control them with Level's low-latency remote access. Designed with security in mind, Level uses fully encrypted peer-to-peer (P2P) connections with your devices, meaning no third-party exists between you and your hardware. Your team can create powerful scripts, execute them across any or all devices, all while being able to control who can access them. Level is bringing an innovative, efficient, modern approach to remote monitoring and management.	About TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT departments, IT consultants, System Administrators, Managed Services Providers (MSP).	Audience Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20/month Free Version Not Supported Free Trial Supported	Pricing $24.90 per month Ideal for on-the-go professionals looking for an economical, easy remote work solution. 1 Licensed User 1 Concurrent connection (channel) 3 Managed devices Unlimited devices to connect from 3 Computers to connect to (add-on available) 3 Concurrent sessions (in tabs) per concurrent connection Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros It's simple, fast and secure to access and control devices remotely with TeamViewer. Again, it's possible to monitor and manage remote devices with TeamViewer. Likewise, it's secure to transfer files between remote devices with TeamViewer. Finally, TeamViewer provides remote IT support. For me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were: 1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use. 2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio. 3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone. 4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely. TeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours. TeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices. With TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote. Cons I haven't experienced any problems with TeamViewer so far as it meets all my needs. The main things I didn't like about this platform were: 1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic. 2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly. One of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware. It's difficult to connect to remote devices when having unstable internet connectivity. TeamViewer Remote delivers great performance and I therefore lack anything to complain about.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Level Founded: 2019 United States level.io	Company Information TeamViewer Founded: 2005 Germany www.teamviewer.com
Alternatives NinjaOne	Alternatives CrankWheel
Glue Loyalty	ScreenMeet
Atera	Zoho Assist Zoho
N-able N‑central N-able	ConnectWise ScreenConnect ConnectWise
ConnectWise Automate ConnectWise View All	LogMeIn Rescue GoTo View All
Categories Endpoint Management Supported Enterprise Architecture Supported IT Asset Management Supported IT Management Supported IT Service Supported Remote Desktop Supported Remote Support Supported RMM Supported Server Management Supported System Monitoring Supported	Categories AR Remote Collaboration Supported Co-Browsing Supported Collaboration Supported Digital Experience Monitoring Supported Endpoint Management Supported IT Management Supported Live Chat Supported Meeting Supported Remote Desktop Supported Remote Support Supported Remote Work Supported Screen Sharing Supported Secure Remote Access Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported Video Conferencing Supported Web Conferencing Supported Website Monitoring Supported
Show More Features RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Supported	IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Remote Desktop Features Chat Supported Cross-Platform Access Supported File Transfer Supported Group View Supported Mobile Device Access Supported Multi Monitor Support Supported Record Remote Sessions Supported Remote Print Supported Remote Wake Supported User Management Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Meeting Features Action Item Tracking Not Supported Agenda Management Not Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Not Supported Meeting Feedback Not Supported Meeting Preparation Tools Not Supported Meeting Room Booking Supported Minutes Management Not Supported Post-Meeting Tools Not Supported Scheduling Supported Travel Management Not Supported Voting Management Not Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Not Supported Employee Monitoring Not Supported Live Chat Supported Meeting Management Supported Project Management Not Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Not Supported Task Management Supported Time Zone Tracking Not Supported Video Chat Supported Web Conferencing Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Integrations Alloy Navigator Not Supported AuthPoint Not Supported Control D Not Supported CyberFOX Password Manager Not Supported Devolutions Remote Desktop Manager Not Supported Incident IQ Not Supported Jira Not Supported LiveChat Not Supported MOBIS Not Supported NinjaOne Not Supported Proxy IPv4 Not Supported ServiceNow Not Supported Shift Not Supported Skypaq Not Supported SysAid Not Supported Vibe Interactive Whiteboard Not Supported Webinar Booster Not Supported Zoho CRM Not Supported eWay-CRM Not Supported magnalister Not Supported Show More Integrations View All 3 Integrations	Integrations Alloy Navigator Supported AuthPoint Supported Control D Supported CyberFOX Password Manager Supported Devolutions Remote Desktop Manager Supported Incident IQ Supported Jira Supported LiveChat Supported MOBIS Supported NinjaOne Supported Proxy IPv4 Supported ServiceNow Supported Shift Supported Skypaq Supported SysAid Supported Vibe Interactive Whiteboard Supported Webinar Booster Supported Zoho CRM Supported eWay-CRM Supported magnalister Supported Show More Integrations View All 64 Integrations
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