Audience

Companies of all sizes that want an effective remote support and remote desktop solution

About Cisco Webex Support

You’ve got their back. And we’ve got yours. Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed expectations. A dynamic platform for remote technical support. Provide remote support around the clock, and the globe. Growing your business means being there when your customers need you. Build your business with outstanding service that’s accessible from anywhere. Less waiting. Less frustration. Happier customers. Your users can click for help from within your product, your site, or an email. They’ll be automatically queued and routed so they can get help fast and get back to work. A powerful toolbox for an all-star team. Give reps the tools they need to really shine. Support up to 5 customers at a time, work across platforms and jump firewalls in an instant.

Integrations

API:
Yes, Cisco Webex Support offers API access
No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Cisco
Founded: 1984
United States
www.webex.com/remote-support.html

Videos and Screen Captures

Cisco Webex Support Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Cisco Webex Support Frequently Asked Questions

Q: What kinds of users and organization types does Cisco Webex Support work with?
Q: What languages does Cisco Webex Support support in their product?
Q: What kind of support options does Cisco Webex Support offer?
Q: Does Cisco Webex Support have an API?
Q: What type of training does Cisco Webex Support provide?

Cisco Webex Support Product Features

Remote Desktop

Cross-Platform Access Not Supported
Mobile Device Access Not Supported
File Transfer Not Supported
Multi Monitor Support Not Supported
Remote Print Not Supported
Chat Not Supported
User Management Not Supported
Record Remote Sessions Not Supported
Remote Wake Not Supported
Group View Not Supported

Remote Support

Live Chat Not Supported
Diagnostic Tools Not Supported
File Transfer Not Supported
Remote Control Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Screen Sharing Not Supported
Surveys & Feedback Not Supported
Real-time Chat Not Supported