Freshstatus

Freshstatus

Freshworks
WebFirst

WebFirst

RTI Software
Freshstatus WebFirst

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Freshstatus:

About

Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes.
WebFirst:

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
Freshstatus:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
WebFirst:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Freshstatus:

Audience

Companies of all kinds that want a status page, free, and easy to create
WebFirst:

Audience

Companies searching for a solution to facilitate communication
Freshstatus:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
WebFirst:

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported
Freshstatus:

API

Offers API Not Supported
WebFirst:

API

Offers API Not Supported
Freshstatus:

Screenshots and Videos

WebFirst:

Screenshots and Videos

Freshstatus:

Pricing

No information available.
Free Version Supported
Free Trial Supported
WebFirst:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Freshstatus:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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WebFirst:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Freshstatus:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
WebFirst:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Freshstatus:

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/status-page/
WebFirst:

Company Information

RTI Software
www.rti-software.com/webfirst.html
Freshstatus:

Alternatives

WebFirst:

Alternatives

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HarrisData CRM

HarrisData
Freshstatus:
Statuspage

Statuspage

Atlassian
WebFirst:
RedAlert

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Freshstatus:
WebFirst:
Freshstatus:
WebFirst:
DisasterLAN

DisasterLAN

Buffalo Computer Graphics
Freshstatus:
WebFirst:
ePortPass

ePortPass

ePortation
Freshstatus:

Categories

WebFirst:

Categories

Freshstatus:

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported
WebFirst:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported
Freshstatus:

Integrations

Freshping Supported
Statuspage Supported
Truto Supported
X (Twitter) Supported
WebFirst:

Integrations

Freshping Not Supported
Statuspage Not Supported
Truto Not Supported
X (Twitter) Not Supported
Freshstatus:
Claim Freshstatus and update features and information
Claim Freshstatus and update features and information
WebFirst:
Claim WebFirst and update features and information
Claim WebFirst and update features and information