WebFirst

WebFirst

RTI Software
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About

SaferWatch is revolutionizing the way people report crime, suspicious activity, and online threats. SaferWatch was built to provide a higher level of safety for individuals and enhance security for organizations including schools, corporations, public venues, neighborhoods, and communities. SaferWatch empowers users to easily report incidents as they see them happening or submit a tip at a later time. SaferWatch provides real-time two-way communication during emergency and non-emergency situations. Citizens, students, parents, teachers, administrators, security personnel, and law enforcement can now seamlessly communicate on the same secure network. SaferWatch alerts provide detailed safety instructions based on the incident and the ability for users to contribute information. SaferWatch is also key for corporations to provide a duty of care to their employees and customers and help mitigate risk.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Schools in need of an application that connects staff, students, teachers, parents and law enforcement during emergency and non-emergency situations

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SaferWatch
Founded: 2011
United States
www.saferwatchapp.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

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Alternatives

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Categories

Public Safety Supported
School Safety Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Axon Fusus Supported

Integrations

Axon Fusus Not Supported
Claim SaferWatch and update features and information
Claim SaferWatch and update features and information
Claim WebFirst and update features and information
Claim WebFirst and update features and information