WebFirstRTI Software
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Related Products
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About
SaferWatch is revolutionizing the way people report crime, suspicious activity, and online threats. SaferWatch was built to provide a higher level of safety for individuals and enhance security for organizations including schools, corporations, public venues, neighborhoods, and communities. SaferWatch empowers users to easily report incidents as they see them happening or submit a tip at a later time. SaferWatch provides real-time two-way communication during emergency and non-emergency situations. Citizens, students, parents, teachers, administrators, security personnel, and law enforcement can now seamlessly communicate on the same secure network. SaferWatch alerts provide detailed safety instructions based on the incident and the ability for users to contribute information. SaferWatch is also key for corporations to provide a duty of care to their employees and customers and help mitigate risk.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Schools in need of an application that connects staff, students, teachers, parents and law enforcement during emergency and non-emergency situations
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSaferWatch
Founded: 2011
United States
www.saferwatchapp.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
Axon Fusus
Not Supported
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