CIS Records Management SystemComputer Information Systems
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WebFirstRTI Software
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Related Products
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About
The RMS System automates the agency’s records management functions. RMS provides simultaneous real time use in Records, Property and Evidence, Dispatch, Investigations and Corrections. RMS is designed for ease of operation by sworn and clerical personnel. Menus, Tool Bars, Help, and related tools provide an intuitive and efficient environment for the entire range of personnel that will enter, access, and track incidents. RMS Search capabilities include names, locations, incident types, dates, shifts, plates and vehicles. RMS maintains a current Master Name database that includes addresses, associates, MOs, SMTs, vehicles, aliases, gang affiliations, employment and more.
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Law Enforcement solution for communities
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Audience
Companies searching for a solution to facilitate communication
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationComputer Information Systems
Founded: 1985
United States
www.cis.com
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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Law Enforcement Features
Case Management
Supported
Certification Management
Supported
Court Management
Supported
Court Management Integration
Supported
Crime Scene Management
Supported
Criminal Database
Supported
Dispatching
Supported
Evidence Management
Supported
Field Reporting
Supported
Incident Mapping
Supported
Internal Affairs Administration
Not Supported
Investigation Management
Supported
Scheduling
Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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