CIS Records Management System

CIS Records Management System

Computer Information Systems
WebFirst

WebFirst

RTI Software
+
+

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About

The RMS System automates the agency’s records management functions. RMS provides simultaneous real time use in Records, Property and Evidence, Dispatch, Investigations and Corrections. RMS is designed for ease of operation by sworn and clerical personnel. Menus, Tool Bars, Help, and related tools provide an intuitive and efficient environment for the entire range of personnel that will enter, access, and track incidents. RMS Search capabilities include names, locations, incident types, dates, shifts, plates and vehicles. RMS maintains a current Master Name database that includes addresses, associates, MOs, SMTs, vehicles, aliases, gang affiliations, employment and more.

About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law Enforcement solution for communities

Audience

Companies searching for a solution to facilitate communication

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Computer Information Systems
Founded: 1985
United States
www.cis.com

Company Information

RTI Software
www.rti-software.com/webfirst.html

Alternatives

A.L.E.I.R.

A.L.E.I.R.

Automated Police Systems

Alternatives

HarrisData CRM

HarrisData CRM

HarrisData
Spillman Flex Records

Spillman Flex Records

Motorola Solutions
RedAlert

RedAlert

Alpine Software
DisasterLAN

DisasterLAN

Buffalo Computer Graphics
ePortPass

ePortPass

ePortation

Categories

Categories

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Supported
Scheduling Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

No info available.

Integrations

No info available.
Claim CIS Records Management System and update features and information
Claim CIS Records Management System and update features and information
Claim WebFirst and update features and information
Claim WebFirst and update features and information