WebFirst

WebFirst

RTI Software
ePortPass

ePortPass

ePortation
+
+

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About

WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.

About

ePortPass™ is a cloud-based mobile solution that allows security personnel to control and restrict access to all points of a facility in an easy to use, common sense, way. Though we offer a full range of access control solutions we don’t just stop at the gate. Surveillance, alert sensors, security rounds, and reports are just a few items on the long list of security personnel duties. ePortPass™ provides the ability to efficiently manage security operations with real-time visibility. The resulting COP (common operating picture) of activity and incidents across a single or multiple locations is crucial in today’s heightened security environment. We provide live-camera feeds, geo-location mapping services, and real-time messaging from both sensor technology and security personnel on the ground, enabling quality information to be dispersed amongst a security group.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to facilitate communication

Audience

Businesses looking for a securing industrial facilities solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RTI Software
www.rti-software.com/webfirst.html

Company Information

ePortation
Founded: 2000
United States
www.eportation.com

Alternatives

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Matrix Frontier

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DisasterLAN

DisasterLAN

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ePortPass

ePortPass

ePortation
VIEWSCAPE Core

VIEWSCAPE Core

Veracity Solutions
Computer Aided Dispatch

Computer Aided Dispatch

Computer Information Systems

Categories

Categories

Access Control Supported
Physical Security Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Physical Security Features

Checkpoint Tracking Not Supported
Customer Management Not Supported
Data Collection Supported
Event Management Not Supported
Incident Management Supported
Investigation Management Not Supported
Multiple Alarm Queues Not Supported

Integrations

No info available.

Integrations

No info available.
Claim WebFirst and update features and information
Claim WebFirst and update features and information
Claim ePortPass and update features and information
Claim ePortPass and update features and information