WebFirstRTI Software
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ePortPassePortation
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Related Products
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About
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst.
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About
ePortPass™ is a cloud-based mobile solution that allows security personnel to control and restrict access to all points of a facility in an easy to use, common sense, way. Though we offer a full range of access control solutions we don’t just stop at the gate. Surveillance, alert sensors, security rounds, and reports are just a few items on the long list of security personnel duties. ePortPass™ provides the ability to efficiently manage security operations with real-time visibility. The resulting COP (common operating picture) of activity and incidents across a single or multiple locations is crucial in today’s heightened security environment. We provide live-camera feeds, geo-location mapping services, and real-time messaging from both sensor technology and security personnel on the ground, enabling quality information to be dispersed amongst a security group.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to facilitate communication
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Audience
Businesses looking for a securing industrial facilities solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRTI Software
www.rti-software.com/webfirst.html
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Company InformationePortation
Founded: 2000
United States
www.eportation.com
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Not Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
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Physical Security Features
Checkpoint Tracking
Not Supported
Customer Management
Not Supported
Data Collection
Supported
Event Management
Not Supported
Incident Management
Supported
Investigation Management
Not Supported
Multiple Alarm Queues
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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