BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.
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ImageTrend
ImageTrend offers a comprehensive, end-to-end software platform designed to streamline the workflow of emergency response teams, including fire departments, EMS, and hospitals. The platform integrates key services such as incident reporting, ePCR, fire reporting, and critical care documentation into a unified system, helping organizations deliver better patient care. ImageTrend simplifies compliance with NEMSIS, NFIRS, and hospital standards while providing actionable data insights that improve operational efficiency and patient outcomes.
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Site24x7 StatusIQ
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
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ProActivity Suite
Fueled by an EHS Regulatory Library, ProActivity provides guidance and insight where and when it’s needed. Tasks assigned by user, role, or function with automated alerts and notifications. Decision-Tree-LogicSM guides in creation of compliance profiles. Constantly enriched regulatory requirements and audit protocols. Plain-language overviews provide a consistent knowledge base. Dashboards provide roll-up visibility into global compliance status. Configurable locations, forms, dashboards, and alerts. Permission-based access by User Profile & Personality. System and user-defined data views & dashboards. Configurable Home Screen with one-click data access. Consolidate Action Items originating from compliance requirements, audit findings, incidents, and other events, and provide real-time visibility into compliance status and EHS performance.
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