Alternatives to CV Helpdesk
Compare CV Helpdesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CV Helpdesk in 2026. Compare features, ratings, user reviews, pricing, and more from CV Helpdesk competitors and alternatives in order to make an informed decision for your business.
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1
QuickApps
AgreeYa Solutions
QuickApps is an innovative No-Code solution that can completely transform your SharePoint experience and help maximize your ROI. With QuickApps, business users can build complex business applications for SharePoint On-premise or SharePoint Online 80% faster using simple point-and-click configuration instead of custom coding. This award-winning solution delivers a set of 21 web apps and pre-built templates for SharePoint On-premise and 9 web apps for Microsoft (Office) 365 that lets you build applications that are easily supported, maintained and upgraded, ensuring their long-term impact and return on investment. More than 75,000 professionals and 200 organizations rely on QuickApps to accelerate and simplify app development on SharePoint. -
2
OneDesk
OneDesk
OneDesk combines Helpdesk & Project Management into one software application. No need to purchase, integrate and switch between other multiple applications. Your team can support your customers and work on their projects in one place. Aimed at SMBs as well as departments within large enterprises, OneDesk is frequently used by project managers, customer service agents, IT technicians, professional services and much more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows customizable to meet your organization's needs. The interface is clean and structural. Navigation consists of selecting an application, project level and view layout. Breadcrumbs will indicate where you are in OneDesk. Tickets and tasks are 'Items' while organization, portfolio, project and sub-folders are 'Containers'. OneDesk is easy to use and quick to set up. The learning curve depends on the complexity of the workflows you create.Starting Price: $9/user/month -
3
Barracuda Cloud-to-Cloud Backup
Barracuda
Find and recover the exact data you want quickly and easily with a newly redesigned user interface that is accessible from anywhere with an internet connection. Microsoft recommends that you use third-party backup for your Office 365 data. Barracuda Cloud-to-Cloud Backup offers fast backups, highly granular restore capabilities, and unmatched ease of use. Back up all your Teams, Exchange, SharePoint, and OneDrive data, and choose full or granular restore depending on your specific needs. Your Office 365 data is already in the cloud, saving secure, encrypted backups in the same network means better performance and instant scalability. Barracuda Cloud-to-Cloud Backup gives you the flexibility to restore Teams, Exchange, SharePoint, and OneDrive data either fully or with highly granular detail. Full SharePoint support means you can backup and restore everything in SharePoint including different site templates, custom lists, permissions, and metadata. -
4
SP IT Helpdesk
SP Marketplace
SP IT Helpdesk is a simple yet effective Microsoft Teams / SharePoint helpdesk application that includes helpdesk, change management, IT Asset tracking, calendar, discussions and technical documents management. Unlike traditional standalone help desk applications, SP IT Helpdesk combines business process automation with a collaborative team experience. Self-service for users is driven through a MyIT portal available through MS Teams or SharePoint, makes it easy to submit tickets, and access a knowledge base, documents and training links. IT Staff can access the secure Staff Portal through Microsoft Teams or SharePoint. The portal provides a place to organize IT activities, communications and documents. An integrated Power BI Dashboard provides visibility to management.Starting Price: $15 per user per year -
5
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
6
Plumsail HelpDesk
Plumsail
One of the nice features of SharePoint is that you can easily extend its functionality with third-party tools. Plumsail HelpDesk built on top of SharePoint and Office 365, so all power of these apps is included. If you still think if HelpDesk is a match for you, here is some nice facts about us. Concerned about updates? We are providing them as soon as updates of Office 365 and Sharepoint 2013/2016 is out. Small and medium companies will be interested in more affordable plans, while enterprise customers will be glad to use HelpDesk without limits. With the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. Customization is everything. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.Starting Price: $39 per month -
7
SteadyPoint
SteadyPoint
You can use your existing O365 Active Directory (AD) with SteadyPoint Helpdesk add-in. Add your users to the platform with minimal hassle. Your data is entirely hosted on SharePoint online in your Office 365 tenant, we keep none of it. Comprehensive in its tools for internal users, SteadyPoint Helpdesk app can also be utilized as a ticketing system by external users through Office 365 services. By using the Helpdesk portal from Office 365, or by submitting tickets through email which are then collected. From any device through our mobile responsive solution, which is optimized for better teamwork. Allowing you to close the feedback loop and better understand where weakness exists. -
8
harmon.ie
harmon.ie
harmon.ie brings SharePoint, Teams, and OneDrive into Outlook — turning the inbox from a data silo into a governed, searchable part of Microsoft 365. - Save emails and attachments to SharePoint or Teams via drag-and-drop or save-on-send. - Email headers map automatically to SharePoint metadata columns, transforming unstructured email into a searchable, filterable grid without any manual input. - Search across all Microsoft 365 content from a single bar in Outlook, filtered by location, app, or file type. - Share files from SharePoint as links or attachments without downloading. Built for compliance. No data leaves your Microsoft 365 tenant. ISO 27001 certified. Available as an Outlook add-in plus a standalone desktop app. Deploys centrally. Supports SharePoint Online and on-premises. Trusted by 1,600+ organizations worldwide, with individual deployments reaching hundred of thousands of users.Starting Price: $6 per user per month -
9
CodeTwo Backup for Office 365
CodeTwo
CodeTwo Backup for Office 365 is a desktop application that lets you perform full or incremental backups of selected Microsoft 365 (Office 365) mailboxes and public folders, SharePoint Online and OneDrive for Business sites, as well as Microsoft Teams data. Thanks to the granular recovery feature and advanced search options available for backup storage, you can then choose to restore either entire mailboxes and site collections or only selected types of data, from email folders, calendars, and contacts in Exchange Online or lists and libraries in SharePoint and OneDrive, to individual items like single messages or attachments. CodeTwo Backup for Office 365 allows you to back up on-premises Exchange and SharePoint contents as well. Create offline backup copies of your Microsoft 365 mailboxes and save them to local storage in your company. Run automatic incremental backups to keep users’ mailbox copies up to date.Starting Price: $147 per year -
10
HarePoint HelpDesk for SharePoint
HarePoint
An outstanding helpdesk solution for your SharePoint environment that boosts the quality of your IT support service to the highest level and ensures efficiency and transparency as well. Take requests from a website form or through email and create tickets into a unified list. Notify HelpDesk operators about the new incoming requests or user replies immediately. Prevent SLA violations, track reaction time and escalate or send notifications about expiring requests. Prepare reports about the quality of support services and provide monitoring of quality indicators. Automatically escalate a request if it is not processed in time. Get resolution confirmation from the client. Zero the number of forgotten or neglected requests by using a set of automatic notifications and escalation features. Reduce the number of requests by automatically displaying articles related to the question from the integrated knowledge base before the request is submitted.Starting Price: $1,299 per server -
11
ELOenterprise
Ovitas
ELOenterprise has all the core document and records management and workflow automation features found in ELOprofessional — Plus enterprise integration and enterprise scalability. Enterprise Resource Planning (ERP) for accounting, finance, purchasing, inventory, and supply chain management, Exchange for communication with customers, SharePoint for project collaboration, as well as home-grown and specialty systems. ELOenterprise integrates with your enterprise. Automate document archiving in Microsoft SharePoint libraries using ELO. Transfer information from SharePoint columns into ELO metadata. Set filters to easily control which documents you want to archive and when. Monitor mailboxes and automatically classify and archive key communications and documents (attachments) before they’re delivered to individual inboxes. -
12
NITRO IT Help Desk
Crow Canyon Software
The best and most comprehensive IT Help Desk running on SharePoint, Office 365, and Teams. Used by organizations around the world! Keep your staff focused on their jobs by resolving hardware and software issues quickly with minimum downtime. With the right tools and features, IT support teams become more efficient while improving service quality to employees and customers. Utilize the Office 365, Teams, & SharePoint platforms for detailed tracking of IT-related requests and efficient queue management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping your staff productive and focused on their work. Users can use email, web, portals, bots, texting, and more to contact the help desk. Mark Reports & Dashboards that give both an immediate and historical view of Help Desk status. Asset Tracking, maintenance, upgrades, replacements, support.Starting Price: Contact Us -
13
ProjectReady Central
ProjectReady
ProjectReady Central is a cloud-based project information management (PIM) solution designed primarily for the AEC industries. It automates, secures and connects platforms and data across Autodesk Construction Cloud (ACC), Procore, Microsoft 365 (SharePoint, Outlook, Teams), Egnyte & Box. - Automates the setup & connection of Autodesk Construction Cloud, Microsoft 365 (SharePoint, Teams, Group Mailbox), Procore & Egnyte for projects with consistent project information - Centralize and Streamline user & permissions management across ACC, Procore & Microsoft 365 - Cross-platform document sync between ACC, SharePoint, Procore, and Egnyte — connecting all stakeholder systems (internal and external) on the project. - Manage, review, markup & collaborate on content across Autodesk, SharePoint, Procore, & Egnyte – all within a SINGLE Bluebeam Session! - Simplified Email Management inside Microsoft Outlook -
14
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
15
imDocShare
KLoBot
imDocShare - Live view, Edit, and Sync iManage content in Microsoft Teams, SharePoint and Web apps. imDocShare allows your firm to Live View, Edit, and Sync iManage Content within Microsoft SharePoint or Microsoft Teams. imDocShare deploys as a SharePoint add-in in your Microsoft 365 SharePoint Online or SharePoint on-premises farm via providing a set of WebParts for use on modern page or classic page. imDocShare can be downloaded and installed from Microsoft Teams Apps Store to view and edit iManage content within Microsoft Teams Channel Conversations. -
16
Email to PDF for Outlook
AssistMyTeam
AssistMyTeam business apps are build on top of your Microsoft Software such as Office, Exchange and SharePoint. AssistMyTeam Outlook add-ins are designed to be team centric and out-of-the-box solutions and overcome many shortcomings in Microsoft Outlook. Today, AssistMyTeam is helping organizations and businesses become more information-driven, even more dynamic. Detach attachments from emails to a global file folder, or optionally, choose a folder at run-time. Automatically detach or delete attachments from the copy of emails present in the Sent Items folder. Keep the size of your mailbox on the server well within the allowed limit. -
17
Rezolve.ai
Rezolve.ai
Rezolve.ai is an Agentic AI platform built for enterprise IT, HR, and FinOps operations. The solution combines multi-agent orchestration, AI-powered enterprise search, workflow automation, and autonomous support capabilities to help organizations modernize employee service operations. Rezolve.ai enables AI agents to resolve repetitive service requests, automate workflows, search enterprise knowledge bases, and interact with backend systems across Microsoft Teams, Slack, voice, chat, email, and mobile channels. The platform integrates with ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and other enterprise systems. Key features include: - Autonomous ticket handling - AI voice support - Enterprise AI search with citations - Conversational workflow automation - AI Ops automation - No-code AI agent deployment - Enterprise-grade governance and compliance Rezolve.ai helps enterprises reduce support costs and improve response times. -
18
Intapp Documents
Intapp
Intapp Documents transforms Microsoft SharePoint into a content management system designed to support how your firm collaborates on engagement documents. With direct integration with Microsoft 365, your teams can easily access engagement-centric SharePoint sites, curate metadata for AI technologies like Microsoft Copilot, and improve collaboration workflows on documents. Intapp Documents delivers a user experience built for the needs of your professionals. Simplify document management and boost collaboration to support your engagement growth, directly from Microsoft Outlook and SharePoint. Improve engagement delivery with content management workflows built for the way your firm works, all from Microsoft SharePoint and Outlook. Access a comprehensive view of client work with synchronized content across Microsoft 365. Increase ROI for your firm’s Microsoft 365 investment and maximize interoperability with other Intapp products. -
19
NiCE Active 365 Management Pack
NiCE IT Management Solutions GmbH
Microsoft 365 deployments are complex, with interconnected components like Teams, SharePoint, Exchange, and Entra ID. While failures are rare, they can’t be ruled out. Even if the M365 Service Health Dashboard shows no issues, users may still report login problems. The NiCE Active 365 Management Pack cuts through this complexity, pinpointing performance issues across users, groups, mailboxes, locations, and devices. The Auto-Discovery maps your entire hybrid or cloud-only deployment, from tenants to users, SharePoint sub-sites, Teams channels, OneDrive folders, and Exchange queues. Gain instant insights into Microsoft 365 performance, including licensing, user activity, identity service health, mobile device management, portal status, client applications, and the latest Microsoft Secure Score. Enhance visibility with any dashboarding tool within your System Center environment.Starting Price: on request -
20
Apps4.Pro Migration Manager
JiJi Technologies Private Limited
Apps4.Pro Migration Manager is a Microsoft 365 tenant-to-tenant migration tool. It migrates Teams private chats, group chats, and meeting chats as native Teams messages — not HTML exports. It also migrates SharePoint sites, Exchange mailboxes, OneDrive, Planner, Planner Premium, Microsoft Forms, Power BI, Power Automate, and Viva Engage between tenants. Key features include incremental/delta migration, parallel migration across multiple machines, automated user mapping, and detailed reporting. The tool supports M&A, divestiture, and tenant consolidation scenarios for organizations of any size. -
21
Colligo Enterprise Suite for Microsoft 365
Colligo Networks
Help people capture emails and content, find content more efficiently, work more productively, automate workflows, improve team collaboration among team members, all while protecting your data in your SharePoint. Streamline your business processes, SharePoint workflow, and meet your business needs with our SharePoint solutions. Colligo’s Microsoft 365 SharePoint solutions were skillfully developed by our SharePoint experts to help organizations become more effective. At Colligo, we use SharePoint web parts and custom solutions to not only help businesses improve SharePoint user experience and Microsoft 365 app functionality, but they also help to protect your data in your SharePoint intranet. Our email management, document management, and content management tools help organizations to simplify knowledge and records management and compliance and get the most from their SharePoint investment. -
22
Raiseaticket
Fonicom
Out-of-the-box free helpdesk portal to help streamline and organize communications between customers and support teams. Drive higher support engagement with our free helpdesk platform. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Eliminate cluttered mailboxes and unaddressed customer requests with free helpdesk. Automate processes to increase effectiveness, a success strategy. Cloud-hosted, ready, agile and free to use helpdesk. While simple to configure and customise. Highly secure and GDPR compliant. A dedicated, simple and customisable best free helpdesk portal with a fully-blown, feature-packed web based ticketing system, that is simple, intuitive and easy to use. Raiseaticket's free helpdesk provides enablement around how to deliver sucessful customer support. -
23
ourshared P2P
Evolution Dynamic
ourshared P2P harnesses the power of Microsoft SharePoint to provide a flexible, robust and intuitive procure-to-pay solution. ourshared P2P gives real-time financial transparency, giving users insight to empower them to better manage budgets and expenditures. TransRe are enjoying global efficiencies as a result of Evolution Dynamic’s Procure to Pay application ourshared P2P. ourshared P2P is a Microsoft SharePoint accelerator designed to dramatically reduce the time and effort required to store, retrieve, code, approve and post-purchase orders, invoices and credit notes from Microsoft SharePoint to your financials. By Leveraging SharePoint features (including multiple sites, custom pages and built in workflow, amongst others), it is possible to configure rich, bespoke, procure-to-pay processes to meet individual business and user requirements, whilst using familiar Microsoft tools and out-of-the-box templates.Starting Price: $6500 one-time payment -
24
Opsole Migrate
Opsole Pvt Ltd
Opsole Migrate is a purpose-built Windows device identity migration platform for Microsoft Entra, providing controlled, in-place migration of supported Windows devices from Active Directory Joined to Microsoft Entra ID Join, Hybrid Microsoft Entra Joined to Microsoft Entra ID Join, and Microsoft Entra tenant-to-tenant migration - without wiping or reimaging Windows. The Opsole Migrate platform migrates supported Windows devices to the target Microsoft Entra ID environment while preserving the existing Windows user profile in place.The platform combines migration orchestration, readiness validation, centralized audit and logging through a focused cloud-based control plane, with no on-premises migration server and no persistent endpoint agent. Opsole Migrate is focused exclusively on Windows device identity migration. It does not migrate Exchange mailboxes, SharePoint content, OneDrive files, Teams data, user files, or other Microsoft 365 content workloads.Starting Price: $20 -
25
Titan Workspace
Adapt Software India
TFW Labs Inc. is a Texas based Microsoft Modern Work ISV and has been a Microsoft solutions partner for over 12 years. Our flagship product Titan Workspace simplifies SharePoint and provides a comprehensive suite of solutions for document management, workflow automation, and Intranet. We enhance the usability of document management such as document sharing, approvals, compliance, and external user collaboration. This eliminates the necessity to master SharePoint, thereby allowing users to fully harness the potential of Microsoft 365 with ease. Moreover, our No-code workflow automation tool minimizes manual approvals and tasks, thereby eliminating the need for email-based approvals. By leveraging the unique technology that utilizes built-in SharePoint and Power Automate services instead of Power Apps, Titan Workspace significantly reduces your automation costs by 60%. -
26
TrueDEM
panagenda GmbH
TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant. -
27
Quest Content Matrix
Quest Software
Conquer your next SharePoint or Microsoft 365 migration. Migrating your SharePoint environment is complicated and time-consuming. But what if you could migrate from legacy SharePoint environments to newer SharePoint versions or Office 365 with less risk and more automation? Content Matrix makes it possible, offering the scalability to suit your evolving needs and project timelines. Migrate directly into SharePoint or SharePoint Online with less risk, fewer scripts and more automation. Content Matrix migrates all of your content from older SharePoint versions into a new environment without incremental upgrades. Move metadata, customizations, workflows, permissions, information architecture, Nintex forms and workflows, and Record Center sites quickly without impacting users. Scale your high-speed SharePoint migration by automatically distributing workloads across any number of machines, running multiple migrations simultaneously. -
28
Beyond Intranet
Beyond Key
Founded in 2005, Beyond Key incubated Beyond Intranet as its strategic division, to ensure that its clients get the most out of Microsoft technologies, including SharePoint, Teams, Dynamics 365, and Power Platform (Power BI, Power Apps, and Power Automate). As a Microsoft Gold Certified Partner, the Beyond Intranet team has been helping its clients throughout their digital transformation journey of discovery, implementation, and adoption phases with its Microsoft 365 services and products. Beyond Intranet offers ready-to-use SharePoint solutions that can be integrated into your existing SharePoint setup. Our Intranet Addins and Web parts can be used by organizations that want to maximize their Sharepoint investment. We specialize in custom-made solutions that meet any organization's business needs. We can help any team achieve excellence in their Sharepoint platform, from version migrations to fresh starts. -
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Matter Center for Office 365
Microsoft
Microsoft’s Corporate, External, and Legal Affairs (CELA) group, in partnership with the Office extensibility team, developed Matter Center for Office 365, a document management and collaboration solution built using the Office app development model, Azure and Sharepoint. Microsoft’s Corporate, External, and Legal Affairs (CELA) group, in partnership with the Office extensibility team, developed Matter Center for Office 365, a document management and collaboration solution built using the Office app development model, Azure and SharePoint. It takes advantage of the enterprise content management capabilities of the SharePoint platform, and offers many additional benefits through Add-ins in Outlook and Office (e.g., Word, PowerPoint). This allows the solution to quickly create, find, and store documents on predefined projects or matter sites. Matter Center takes advantage of the enterprise-grade cloud platform of Office 365 and Azure.Starting Price: $30 per month -
30
Teamwork Desk
Teamwork.com
Teamwork Desk is a function-rich helpdesk solution that enables you to seamlessly manage your inbound communication and tickets, from the moment it has been created to the time it has been solved while being invisible to the customers. As an all-around support hub for help doc creation and inbound communication, Teamwork Desk allows you to deliver exceptional customer support and resolve problems faster as well as enable customers to find answers, get help, and track tickets anywhere, using any device. Teamwork’s Helpdesk Ticketing System gives your team full visibility over all customer communications from one shared place — so nothing gets lost in siloed emails and you can deliver exceptional support at scale. Make email more collaborative by turning emails into tickets to track, manage, and organize customer interactions from one central hub — making your team more responsive so they can provide a better customer experience.Starting Price: $7 per user per month -
31
Scopedesk
Scopedesk
Scopedesk is help desk software built for teams as well as customers. Facilitates shared or individual help desk workspaces with access permissions for diverse teams and departments and share information throughout organization. Depending on organization’s requirements, close the entire site to guest visitors, or allow visitors to access selected resources without having them sign in. Email-to-ticket conversion utility converts customer email messages from the multiple mailboxes into the ticket database, while keeps users up-to-date with timely email notifications and alerts. There is no need to install anything. No more complicated team training. Scopedesk is faster and easier to implement and learn than any other traditional online help desk software. Quick and reliable access while away from the office. Enables access to help desk data from today’s most popular smart phones and mobile devices.Starting Price: $79 per month -
32
Kernel Office 365 Migration
KernelApps
Kernel Office 365 Migration is a user-friendly software that simplifies Office 365 migration from Exchange and Microsoft 365 tenants. It's designed to make the Office 365 tenant-to-tenant migration, especially post-mergers and acquisitions, a breeze. With just a few clicks, you can perform a hassle-free migration of all your Microsoft accounts. Additionally, our tool allows you to migrate Office 365 data selectively using advanced filters, making the process even more straightforward. Additional features of Kernel Office 365 Migration: - Able to migrate different Office 365 applications, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams, with complete accuracy. - You can migrate between any Office 365 plans - Migrate unlimited Office 365 mailboxes - Provides enhanced connection with secure accounts - You can map easily between source and destinationStarting Price: $249 -
33
Mojo Helpdesk
Metadot
Simplify customers and employees support with a help desk software deployed in minutes at a fraction of the cost. Still using spreadsheets and emails for requests? Mojo Helpdesk will free them and put them all in one place. Cut down incoming requests with the built-in knowledge base. Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically. Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for organization like yours, and today thousands of businesses ranging from tens to hundreds of agents use Mojo Helpdesk to serve their customers and employees daily.Starting Price: $29 per user per month -
34
Easy Wiki
Rocketta
Easy Wiki for SharePoint and Microsoft 365. With intuitive navigation, automatic tables of contents and seamless integration with Microsoft Teams, we offer you the perfect solution for efficient teamwork and knowledge sharing. Our solution is based on standard SharePoint functions, but extends them with several useful features that will noticeably increase the efficiency of your employees. It boosts productivity, simplifies workflows, and ensures everyone has the right knowledge at their fingertips when they need it most. -
35
Quest ControlPoint
Quest Software
Confidently secure and protect your SharePoint environment from internal and external threats by with comprehensive permissions management, auditing, reporting and governance policy enforcement. With Quest ControlPoint, you can manage, secure, automate and govern your entire SharePoint environment—whether it’s an on-premises, Microsoft 365 or hybrid SharePoint deployment. Ensure permission policy compliance and prevent security breaches and unauthorized access to sensitive content. Audit, clean up and manage SharePoint permissions and users from a single console across all sites, site collections or farms. Analyze and manage all aspects of permissions whether they are directly assigned, inherited or granted through Active Directory or SharePoint groups. -
36
ElevatePoint
Coldwater Software
Realize the benefits of a digital workplace solution including a modern SharePoint intranet — intranet news, a chatbot driven by AI, as well as connections with Microsoft Teams and Office 365. It’s all possible with ElevatePoint. Use our team's proven processes, templates and guidance to reduce complexity and risk. Assess, strategize, get a roadmap, and plan your intranet. Gain access to decades of Microsoft experience and deep expertise in SharePoint and O365. Transform communications. Personalize and target employee communication for more relevant information. Empower employees with two-way communication and enable them to go social. Keep employees productive by monitoring and improving your intranet over time. Use our expertise to ensure governance of an intranet that employees will love. Continue to evolve along with Microsoft's new features and capabilities in SharePoint and O365.Starting Price: $2 per user per month -
37
CodeTwo Backup for Exchange
CodeTwo
CodeTwo Backup for Exchange is a secure, all-in-one Microsoft Exchange mailbox, public folders, and SharePoint backup solution that lets you create and manage backup copies of your data and store it on your local drives. This server app also performs data restore operations on all levels of granularity, from individual items to whole mailboxes or SharePoint sites. The smart item versioning mechanism lets you undo data loss or damage caused by user errors and other factors. Easily managed automatic backup of Exchange mailboxes, including archive (in-place archive) mailboxes. Use CodeTwo Backup for Exchange's graphical console to schedule incremental backups, perform one-time archiving actions, browse through backed-up mailboxes, recover deleted items, restore data to original or new locations, and more. Create backup copies of public folders and save them to your local storage. Stay assured that no vital emails, contacts, calendars, or any other items are permanently deleted.Starting Price: $147 per year -
38
SPListX for SharePoint
Vyapin Software Systems
SPListX for SharePoint is a powerful rule-based query engine application to export document / picture library contents and associated metadata and list items, including associated file attachments to Windows File System. Export SharePoint site, libraries, folders, documents, list items, version histories, metadata and permissions to the desired destination location in Windows File System. SPListX supports SharePoint 2019 / SharePoint 2016 / SharePoint 2013 / SharePoint 2010 / SharePoint 2007 / SharePoint 2003 & Office 365.Starting Price: $1,299.00 -
39
Repstor custodian
Repstor
Custodian manages and protects your case and email information within Microsoft 365 by extending the capabilities of SharePoint to help you easily manage cases. Secure and familiar case management tools are provided within Microsoft 365 and are accessible from Microsoft Outlook. Users can use SharePoint sites and lists to store case content. You can apply structure, metadata, workflow processes and policy to each case type easily and consistently. Builds case templates for different case types to provide the building blocks required for each new case. Flexible templates, easy provisioning of cases and the ability to expose case documents in Outlook within a high performance client means that organizations can use custodian to deliver easy SharePoint case management that users will adopt and embrace. -
40
CB D365 SharePoint Permission Replicator
Connecting Software
CB Dynamics 365 to SharePoint Permissions Replicator closes this security gap and keeps your documents safe by an automatic synchronization of Dynamics 365 privileges with SharePoint permissions. It’s the only out-of-the-box solution on the market to do this. Ensure safety & security to all your Dynamics 365 / CRM documents stored in SharePoint folders, fully automated. No more potential losses of sensitive data, reputational risks or GDPR infringement. Our solution replicates the D365 permission schema and ensures your SharePoint folders match your CRM security model. CB Replicator monitors privilege changes for D365 data items in the background and synchronizes these changes to respective items in SharePoint - automatically and instantaneously. Great in combination with SharePoint Structure Creator and CB D365 Seamless Attachment Extractor.Starting Price: $4 User /Month -
41
Total Support HelpDesk
Resource Dynamics
Total Support HelpDesk is a simple, easy to use SERVER|CLIENT solution. Running Stand Alone w/ built-in CRM. Or, if you already have an external contact manager such as Act!, MicrosoftSQL Contacts, Oracle, Sysbase ASE, we integrate as a HelpDesk Add-on. Deploy your database anywhere! LAN or place into a Cloud Server environment. With easy user access from anywhere-anytime, right from your PC. Total Support HelpDesk is for any company or organization that needs to track calls/emails from their clients. From inception to resolution! With built in Work Flow, Total Support HelpDesk gives you the ability to confirm and reassure your clients that their inquiries are being processed with the highest importance needed to provide them with a resolution as quickly as possible. With custom Priorities and Priority Escalation, you will never have an inquiry slip through the cracks.Starting Price: $195 one-time payment -
42
OnePlaceMail
Ideagen
OnePlaceMail seamlessly connects Microsoft Outlook to SharePoint and Office 365 to improve collaboration, business productivity and records management across the organization. See the OnePlace Solutions product suite in action and unlock the potential of your data by leveraging the SharePoint platform. Download and try the full OnePlace Solutions product suite for Windows Desktop and Apps for Microsoft 365. We're here to help, so please don’t hesitate to get touch with any questions you may have. Connect Microsoft Outlook with Microsoft 365 and SharePoint Online across all supported devices, including macOS, Windows, OWA, Android, iOS iPhone and iPad. The OnePlaceMail App works on all platforms and devices supported by Outlook. With multi-platform support, you can remain productive from your phone, web browser or preferred Outlook on Windows or mac client. The OnePlaceMail App looks, feels and works intuitively within Microsoft Outlook.Starting Price: $4.00/month/user -
43
process4.biz
process4.biz
process4.biz is perfectly integrated into Microsoft Visio and thus provides all database and repository functionalities in a user-friendly GUI. Our tool is basically client-capable and ideally suited for multi-user operation - this has also proven itself in practice in large and very large companies. process4.biz enables redundancy-free modeling of all content, i.e. effectively "inheritable" changes. These are carried out once centrally and are then available in the entire data model. process4.biz integrates seamlessly into Microsoft Visio, Office, SharePoint and Exchange, both in the 32-bit and in the 64-bit versions. process4.biz includes a native workflow for multi-level, configurable approval management, which can also be set up on the basis of Microsoft SharePoint and expanded with workflows there if required. Version management is available in process4.biz both with and without Microsoft SharePoint and is ideally used on the basis of approval management. -
44
Microsoft SharePoint
Microsoft
Microsoft SharePoint is a secure, enterprise-grade collaboration and content management platform that connects teams, information, and workflows. With AI-powered Copilot and SharePoint agents, users can instantly generate pages, summarize content, and surface insights from within their sites. It enables seamless document management, version control, and real-time collaboration—both inside and outside your organization. Customizable templates and drag-and-drop tools make it easy to design visually engaging intranet sites and portals. SharePoint also provides robust security and compliance features, including access controls, data governance, and conditional policies. Integrated deeply into Microsoft 365, it helps businesses streamline communication, boost productivity, and accelerate their AI transformation.Starting Price: $1.00/one-time/user -
45
Infraon Helpdesk
Infraon
Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.Starting Price: $19 per month -
46
Sympoq
Escon ltd
AI-powered help desk software built to manage and automate customer service and support activities from a single platform. Sympoq transforms customer support from using separate email inboxes to a robust help desk system that keeps customers informed and in control of their issues. The back-end functionalities enable customers and agents to submit and manage requests through a shared email service. When utilized as a front-end support ticketing system, customers and agents are provided access to a personalized portal with enhanced options, and the necessary data to effectively manage issues and tickets in accordance with their respective roles and permissions.Starting Price: € 0.00 -
47
Websio Document Preview
Websio Information Solutions Ltd
Websio Document Preview 2026 is a commercial on-premises document preview solution for Microsoft SharePoint Server SE / 2019. It adds a compact preview column to SharePoint document libraries so users can preview files directly from classic and modern library views, including hover preview and full multi-page preview. The product is designed for organizations that run SharePoint on-premises and need documents to remain inside their own environment. Preview generation runs within the SharePoint farm and does not require sending files to external cloud viewers. Supported preview scenarios include Office documents, PDF, CAD, MSG, EML, TIFF and image files, depending on installed components. The package includes a SharePoint WSP solution, modern SPFx field customizer, configurator, background timer jobs, converters, documentation and upgrade tools. -
48
Tikit
Tikit
A Microsoft 365 ticketing system that matures with your M365 adoption, Tikit is the ideal solution for your organization whether you’re an SMB or large organization. Tikit is adaptable to your business’ needs and works how your analysts prefer to work. Easily streamline your help desk operations using a tool you already invest in. With conversational ticketing build exclusively for Microsoft Teams, Tikit is your one-size-fits-all hub for work and collaboration.Starting Price: $75 per month -
49
BPACRM365
BPA Solutions
Small and mid-sized businesses don’t have the resources for complex and expensive CRM software solutions. BPACRM365 is a modern app for CRM and project management to run in your secure and robust Office 365 cloud, leveraging technologies for instant discussions and video conferencing (Teams), collaboration (SharePoint), process automation, reporting, and more. No need to connect to a third-party system, users will love using their CRM app on any device (phone, tablet, PC), anywhere, with their favorite tools like Teams or SharePoint. Go a step further with BPACRM365 and provide an ultimate experience to your sales and service teams, and achieve more by exploring new technology areas. Unlike third-party CRM systems, BPACRM365 is built on the Microsoft tools used by your sales persons, maximizing user experience. Boost productivity by running the app on Microsoft Teams, take faster decisions with instant discussions and access CRM content while chatting. -
50
CardioLog Analytics
CardioLog Analytics
CardioLog Analytics provides accurate and insightful information about SharePoint, Microsoft Office 365, Microsoft Teams and Yammer, based on hierarchy, taxonomy, content and user metadata. Identify your end user needs with powerful metrics to achieve your return on investment, and help your users gain value from the portal. Understand and take action to assist your users in how they interact with the portal, with powerful metrics that dive deep to drill down into your users portal engagement levels. Take your SharePoint portal to a different dimension. Support corporate communication and get your users talking. Gain a holistic understanding of how your users are liking, sharing, rating, following and more. Capture critical data that can give you insights into your SharePoint portal, to help you track and analyze each step of the process, including before, during, and after the migration.Starting Price: $599 per month