Audience

Customer Support Services, IT Director, Customer Support Head, Operations Manager

About CV Helpdesk

CV Helpdesk is a modern Help Desk and Ticket Management System built natively for Microsoft 365 and SharePoint. Single-tenant, GDPR-compliant solution running entirely within your own Microsoft 365 environment, with no shared infrastructure or third-party data storage.

Emails sent to a shared mailbox are automatically converted into tickets, capturing sender, subject, body, and attachments - no manual entry needed. Automated routing, SLA tracking, and real-time dashboards replace scattered inboxes and spreadsheets with one structured employee support portal.

Built only for Microsoft365 - no new platform, no steep learning curve, full data control using the SharePoint governance tools you already trust.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Codevision Technologies Private Limited
Founded: 2018
India
thecodevision.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Live Online
In Person
Videos
Support
24/7 Live Support
Online

CV Helpdesk Frequently Asked Questions

Q: What kinds of users and organization types does CV Helpdesk work with?
Q: What languages does CV Helpdesk support in their product?
Q: What kind of support options does CV Helpdesk offer?
Q: What type of training does CV Helpdesk provide?
Q: Does CV Helpdesk offer a free trial?

CV Helpdesk Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration