Audience
Companies that need an IT helpdesk task management, ticketing and knowledgebase.
About Vertask
Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task.
Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away.
From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.
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Pricing
Starting Price:
$6 per user per month
Pricing Details:
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Full helpdesk solution starts at $6/agent
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Vertask
Founded: 2020
United States
vertask.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
Vertask Frequently Asked Questions
Vertask Product Features
Help Desk
Alerts / Escalation
Automated Routing
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Customizable Branding
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Real-time Chat
Knowledge Management
Artificial Intelligence (AI)
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Cataloging / Categorization
Decision Tree
Discussion Boards
Project Tracking
Kanban Board
Percent-Complete Tracking
Status Tracking
Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Milestone Tracking
Prioritization
Time & Expense Tracking