Audience
For companies needing a help desk software for customer support
About Adereso Helpdesk
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic.
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Company Information
Adereso
Founded: 2014
Chile
www.adere.so
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Adereso Helpdesk Frequently Asked Questions
Adereso Helpdesk Product Features
Customer Communications Management
Batch Communications
Supported
Chat / Messaging
Supported
Email Distribution
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Template Management
Supported
Content Management
Not Supported
Interactive Content
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Video Content
Not Supported
