Audience

Companies of all sizes that want to convert website visitors to happy customers

About ClickDesk

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.

Pricing

Starting Price:
$9.99 per month

Integrations

API:
Yes, ClickDesk offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ClickDesk
Founded: 2011
United States
www.clickdesk.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
24/7 Live Support
Online

ClickDesk Frequently Asked Questions

Q: What kinds of users and organization types does ClickDesk work with?
Q: What languages does ClickDesk support in their product?
Q: What kind of support options does ClickDesk offer?
Q: What other applications or services does ClickDesk integrate with?
Q: Does ClickDesk have an API?
Q: What type of training does ClickDesk provide?
Q: How much does ClickDesk cost?

ClickDesk Product Features

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Customer Service

Live Chat Supported
Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk

Customizable Branding Supported
Document Storage Supported
Email Integration Supported
IT Asset Management Supported
Interaction Tracking Supported
Live Chat Supported
Multi-Channel Communication Supported
Network Monitoring Supported
Real-time Chat Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported
Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Incident Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Multiple Brands / Products Not Supported
Self Service Portal Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Offline Form Not Supported