Audience

Conversational commerce platform that helps companies interact with their customers

About Alcméon

With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.

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Integrations

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Company Information

Alcméon
Founded: 2011
France
www.alcmeon.com

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Alcméon Frequently Asked Questions

Q: What kinds of users and organization types does Alcméon work with?
Q: What languages does Alcméon support in their product?
Q: What kind of support options does Alcméon offer?
Q: What other applications or services does Alcméon integrate with?
Q: What type of training does Alcméon provide?

Alcméon Product Features

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding