Audience
Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom
About Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
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Pricing
Starting Price:
$39 per month
Pricing Details:
Billed monthly or annually.
Free Trial:
Free Trial available.
Company Information
Social Intents
Founded: 2017
United States
www.socialintents.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Social Intents Frequently Asked Questions
Social Intents Product Features
Chatbot
Call to Action
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Natural Language Processing
Supported
Reporting / Analytics
Supported
Social Media Integration
Supported
Context and Coherence
Not Supported
Machine Learning
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Sentiment Analysis
Not Supported
Conversational AI
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Not Supported
Conversational Marketing
Appointment Scheduling
Supported
Audience Segmentation
Supported
Chatbot
Supported
Email Automation
Supported
Group Messaging
Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Video Chat
Supported
Customer Communications Management
Batch Communications
Supported
Chat / Messaging
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Customer Service
Alerts / Escalation
Supported
Call Center Management
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Appointment Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Workflow Management
Not Supported
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Community Forums
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Offline Form
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Geo Targeting
Not Supported
Screen Sharing
Not Supported
