Audience
eCommerce and retail brands
About Heyday AI
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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Pricing
Pricing Details:
Custom pricing based on the use case. Talk to sales - book a demo today!
Company Information
Hootsuite
Founded: 2008
Canada
heyday.ai
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Heyday AI Frequently Asked Questions
Q: What kinds of users and organization types does Heyday AI work with?
Heyday AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Government, and Startup.
Q: What languages does Heyday AI support in their product?
Heyday AI supports these languages: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, and Spanish.
Q: What kind of support options does Heyday AI offer?
Heyday AI offers support via phone support and online.
Q: What other applications or services does Heyday AI integrate with?
Heyday AI integrates with: AfterShip, booxi, Constant Contact, Paystone Loyalty, Facebook Messenger, Google Business Messages, Google Maps, Google Business Profile, Google Tag Manager, Instagram, Klaviyo, Lightspeed eCommerce, Magento, Mailchimp, NetSuite, Omnisend, PrestaShop, Reflektion, Salesforce Agentforce Commerce, Salesforce, SAP Business One, Brevo, Shopify Plus, Shopify, and X (Twitter) and more.
Q: Does Heyday AI have an API?
Yes, Heyday AI has an API.
Q: Does Heyday AI have a mobile app?
Yes, Heyday AI has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Heyday AI provide?
Heyday AI provides training in the form of documentation, live online, webinars, and in person.
Q: What pricing for support is available for Heyday AI?
Heyday AI offers support included with purchase.
Q: What pricing for training is available for Heyday AI?
Heyday AI offers training included with purchase.
Heyday AI Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Complaint Management
Case Management
Supported
Complaint Classification
Supported
Customer Complaint Tracking
Supported
Feedback Management
Supported
Issue Tracking
Supported
Self Service Portal
Supported
Survey Management
Supported
Corrective Actions (CAPA)
Not Supported
Forms Management
Not Supported
Quality Assurance Management
Not Supported
Routing
Not Supported
Social Media Monitoring
Not Supported
Conversational AI
Code-free Development
Supported
Contextual Guidance
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Virtual Assistant
Supported
For Developers
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Conversational Marketing
Appointment Scheduling
Supported
Audience Segmentation
Supported
Chatbot
Supported
Email Automation
Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Video Chat
Supported
Group Messaging
Not Supported
Customer Communications Management
Chat / Messaging
Supported
Interactive Content
Supported
Multi-Channel Communications
Supported
On-Demand Communications
Supported
Personalization
Supported
Template Management
Supported
Video Content
Supported
Batch Communications
Not Supported
Content Management
Not Supported
Email Distribution
Not Supported
Print Management
Not Supported
Customer Engagement
Analytics
Supported
Communication Management
Supported
Feedback Collection
Supported
Live Chat
Supported
Video Content
Supported
Churn Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Customer Experience
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Action Management
Not Supported
Knowledge Management
Not Supported
Customer Satisfaction
Analytics
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Call Reporting
Not Supported
Customer Service
Alerts / Escalation
Supported
Appointment Management
Supported
Email Management
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Call Center Management
Not Supported
Knowledge Base
Not Supported
Customer Success
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Onboarding
Supported
Usage Tracking / Analytics
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Revenue Management
Not Supported
Win / Loss Analysis
Not Supported
Lead Capture
Dashboard
Supported
Data Extraction
Supported
Lead Distribution
Supported
Lead Notifications
Supported
Lead Nurturing
Supported
Lead Qualification
Supported
Online Forms
Supported
Business Card / Badge Scanning
Not Supported
Lead Scoring
Not Supported
Lead Generation
Lead Capture
Supported
Lead Database Integration
Supported
Lead Nurturing
Supported
Lead Segmentation
Supported
Visitor Identification
Supported
Contact Discovery
Not Supported
Contact Import/Export
Not Supported
Lead Scoring
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Not Supported
Lead Nurturing
A/B Testing
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Notifications
Supported
Lead Segmentation
Supported
Performance Metrics
Supported
Personalization
Supported
Drip Campaigns
Not Supported
Lead Scoring
Not Supported
Pipeline Management
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Remote Support
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Screen Sharing
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Diagnostic Tools
Not Supported
Remote Control
Not Supported
Session Recording
Not Supported
Heyday AI Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Great app" 5 out of 5 stars Posted 2021-03-10
Pros: Fast and excellent app, chat solutions for all websites and developers.
Cons: I like all app functionality.
Overall: It has multiple functionality and swiftness in response. You only pay 13 usd to get premium for 1 month and a free trials
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