Audience
Local businesses of all sizes that want to collect more reviews and connect with leads and customers
About Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business.
Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere.
Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more.
Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Broadly
Founded: 2013
United States
broadly.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Broadly Frequently Asked Questions
Broadly Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Email Distribution
Template Management
Content Management
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Video Content
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
Feedback Collection
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Survey Management
Lead Capture
Lead Notifications
Lead Qualification
Online Forms
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Nurturing
Lead Scoring
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Reputation Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Campaign Management
Gamification
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
