Audience
Local businesses of all sizes that want to collect more reviews and connect with leads and customers
About Broadly
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business.
Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere.
Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more.
Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Broadly
Founded: 2013
United States
broadly.com
Videos and Screen Captures
Other Useful Business Software
Fully Managed MySQL, PostgreSQL, and SQL Server
Cloud SQL handles your database ops end to end, so you can focus on your app.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Broadly Frequently Asked Questions
Broadly Product Features
Customer Communications Management
Batch Communications
Supported
Chat / Messaging
Supported
Email Distribution
Supported
Template Management
Supported
Content Management
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Not Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Video Content
Not Supported
Customer Feedback
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Not Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Not Supported
Website Feedback
Not Supported
Customer Satisfaction
Feedback Collection
Supported
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Survey Management
Not Supported
Lead Capture
Lead Notifications
Supported
Lead Qualification
Supported
Online Forms
Supported
Business Card / Badge Scanning
Not Supported
Dashboard
Not Supported
Data Extraction
Not Supported
Lead Distribution
Not Supported
Lead Nurturing
Not Supported
Lead Scoring
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
Reputation Management
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Review Management
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Social Sharing
Supported
White Label
Not Supported
