Audience

Customer interaction and engagement software for local businesses

About Emitrr

Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Emitrr
Founded: 2019
United States
emitrr.com

Videos and Screen Captures

Emitrr Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

Emitrr Frequently Asked Questions

Q: What kinds of users and organization types does Emitrr work with?
Q: What languages does Emitrr support in their product?
Q: What kind of support options does Emitrr offer?
Q: What other applications or services does Emitrr integrate with?
Q: Does Emitrr have a mobile app?
Q: What type of training does Emitrr provide?

Emitrr Product Features

Business VoIP

Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Call Parking Not Supported
Encryption Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Conversational AI

Omni-Channel Supported
Virtual Assistant Supported
Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported

Customer Experience

Customer Segmentation Supported
Feedback Management Supported
Knowledge Management Supported
Action Management Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Service

Appointment Management Supported
Call Center Management Supported
Knowledge Base Supported
Live Chat Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Alerts / Escalation Not Supported
Email Management Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Workflow Management Not Supported

Dental

Appointment Management Supported
Inventory Management Supported
Appointment Reminders Not Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Patient Engagement

Appointment Scheduling Supported
Mobile Access Supported
Progress Tracking Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Self Management Not Supported

Reputation Management

Campaign Management Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Social Media Monitoring Supported
Gamification Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
White Label Not Supported

Review Management

Campaign Management Supported
Dashboard Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Social Sharing Supported
Negative Feedback Management Not Supported
Sentiment Analysis Not Supported
White Label Not Supported

SMS Marketing

2-Way Messaging Supported
Contact Management Supported
MMS Supported
Mass Texting Supported
Message Personalization Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Artificial Intelligence Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
VoIP Supported
Auto-Dialer Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported

Emitrr Verified User Reviews

Write a Review
  • An Emitrr User
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Tool "

    Posted 2022-07-01

    Pros: It does a great job at automating various tasks at my office like Follow ups, Review requests, Marketing campaigns, reactivating past customers. My online reputation has seen a major improvement in the last 3 months.

    Cons: whatever issues i have faced on the product have been resolved by the Emitrr team in less than 30 minutes.

    Overall: Highly recommend, it's like a super efficient automated receptionist that works around the clock. I can take appointments outside business hours.

    Read More...
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