Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

About Ochatbot

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot.

Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee.

Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking.

The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.

Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

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Pricing

Starting Price:
Free
Pricing Details:
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Ochatbot offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Ochatbot Write a Review

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Videos and Screen Captures

Play Video Ochatbot engaging shoppers with questions Ochatbot builder with real-time bot tester
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Ochatbot Frequently Asked Questions

Q: What kinds of users and organization types does Ochatbot work with?
Ochatbot works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Ochatbot support in their product?
Ochatbot supports these languages: English.
Q: What kind of support options does Ochatbot offer?
Ochatbot offers support via phone support and online.
Q: What other applications or services does Ochatbot integrate with?
Ochatbot integrates with: BigCommerce, HubSpot CRM, HubSpot Customer Platform, LiveChat, Magento, Shopify, WooCommerce, Zapier, Zendesk, and Zoho CRM.
Q: Does Ochatbot have an API?
Yes, Ochatbot has an API.
Q: Does Ochatbot have a mobile app?
Yes, Ochatbot has a mobile app for iPad, iPhone, and Android.
Q: What type of training does Ochatbot provide?
Ochatbot provides training in the form of documentation, live online, webinars, and videos.
Q: Does Ochatbot offer a free trial?
Yes, Ochatbot offers a free trial.
Q: How much does Ochatbot cost?
Pricing for Ochatbot starts at Free.
Q: What pricing for support is available for Ochatbot?
Ochatbot offers support included with purchase.
Q: What pricing for training is available for Ochatbot?
Ochatbot offers training included with purchase.

Ochatbot Product Features

Artificial Intelligence

For Healthcare Not Supported
Multi-Language Not Supported
Chatbot Not Supported
For Sales Not Supported
Rules-Based Automation Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Virtual Personal Assistant (VPA) Not Supported
Process/Workflow Automation Not Supported
For eCommerce Not Supported
Image Recognition Not Supported

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported
Payment Integration Not Supported
Prediction Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Virtual Assistant Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported

Conversational Marketing

Appointment Scheduling Supported
Chatbot Supported
Lead Distribution Supported
Lead Qualification Supported
Product Recommendations Supported
Audience Segmentation Not Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Mobile Messaging Not Supported
Multi-Channel Communication Not Supported
Video Chat Not Supported

Live Chat

Proactive Chat Supported
Website Visitor Tracking Supported
Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported

eCommerce Personalization

A/B Testing Supported
Abandoned Cart Email Supported
Offers & Discounts Notifications Supported
Product Recommendations Supported
Reporting / Analytics Supported
Dynamic Pricing Not Supported
Personalized Site Navigation Not Supported
Social Insights Not Supported

Ochatbot Additional Categories

Ochatbot Verified User Reviews

Write a Review
  • Daniel B.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Increased our sales!"

    5 out of 5 stars Edited 2022-09-14

    Pros: I love this tool!

    The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI.

    The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.

    Cons: I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.

    Overall: Ochatbot has increased our sales, we are getting more leads & spending less time dealing with support tickets - I can't ask for anything more!

    Read More...
  • An Ochatbot User
    Founder
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best eCommerce Chat Bot That Exists"

    5 out of 5 stars Posted 2022-01-01

    Pros: Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

    Cons: Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

    Overall: As a long time digital marketer I'm very picky on my tools. Sometimes you can't beat raw human interactions. Well when it comes to chatbots oMetrics far exceeded my expectations. It's literally the best tool I've seen. The team is a very stand up crew and the really support you through the process. 10 out 10

    Read More...
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