Audience
Marketing, Customer Service, Sales
About Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.
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Pricing
Starting Price:
$15.00/month
Free Trial:
Free Trial available.
Company Information
Chatfuel
Founded: 2015
United States
chatfuel.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Chatfuel Frequently Asked Questions
Chatfuel Product Features
Chatbot
Context and Coherence
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Call to Action
Not Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Social Media Integration
Not Supported
Conversational AI
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Omni-Channel
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Conversational Marketing
Chatbot
Supported
Appointment Scheduling
Not Supported
Audience Segmentation
Not Supported
Email Automation
Not Supported
Group Messaging
Not Supported
Human Handover
Not Supported
Lead Distribution
Not Supported
Lead Qualification
Not Supported
Mobile Messaging
Not Supported
Multi-Channel Communication
Not Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
Customer Engagement
Feedback Collection
Supported
Live Chat
Supported
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Video Content
Not Supported
Customer Service
Live Chat
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Lead Generation
Contact Import/Export
Supported
Lead Capture
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Contact Discovery
Not Supported
Lead Database Integration
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Not Supported
Visitor Identification
Not Supported
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Offline Form
Not Supported
Screen Sharing
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
Marketing Automation
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Lead Scoring
Supported
Segmentation
Supported
Social Marketing
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Landing Pages / Web Forms
Not Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Website Visitor Tracking
Not Supported
Chatfuel Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent Platform for Informal Conversations" Posted 2021-02-05
Pros: Chatfuel has a design which accommodates all persons from different spheres of life. Furthermore, Chatfuel drive togetherness, and acts as a relaxation solution.
Cons: Chatfuel aims at uplifting spirits, making it a way for improving on morale. Again, Chatfuel takes challenges head on, the vendor issuing a solution for them.
Overall: Chatfuel has taken discussions and communications higher, making it more precise and confidential. Chatfuel is also immediate and secure.
Read More... -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Facebook Messenger Bots Made Simple" Posted 2021-01-11
Pros: Very easy to set up new Messenger chat bots. Intuitive framework including easy to follow flow charts. Loaded with features and highly customizable. Pricing provides good value. Excellent customer service.
Cons: User interface can feel a bit cluttered but it’s not a problem once you get the hang of it.
Overall: Overall, Chatfuel is a powerful and easy to use tool for setting up Facebook Messenger chat bots. The application displays a straightforward flow chart indicating all possible answers. Good pricing and customer support. Recommended for organizations of all sizes.
Read More...
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