Audience

For businesses that want to be a part of the customer support revolution!

About Verloop.io

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.

Pricing

Pricing Details:
We offer 3 types of Pricing: Basic, Professional, Enterprise.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Magiclane App Service Pvt. Ltd
Founded: 2015
India
verloop.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
24/7 Live Support

Verloop.io Frequently Asked Questions

Q: What kinds of users and organization types does Verloop.io work with?
Q: What languages does Verloop.io support in their product?
Q: What kind of support options does Verloop.io offer?
Q: What other applications or services does Verloop.io integrate with?
Q: What type of training does Verloop.io provide?

Verloop.io Product Features

Artificial Intelligence

For Healthcare Not Supported
Multi-Language Not Supported
Chatbot Not Supported
For Sales Not Supported
Rules-Based Automation Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Virtual Personal Assistant (VPA) Not Supported
Process/Workflow Automation Not Supported
For eCommerce Not Supported
Image Recognition Not Supported

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

For Developers Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Reusable Components Supported
Speech Recognition Supported
Virtual Assistant Supported
Code-free Development Not Supported
Contextual Guidance Not Supported
Intent Recognition Not Supported
Pre-configured Bot Not Supported
Sentiment Analysis Not Supported
Speech Synthesis Not Supported

Conversational Marketing

Appointment Scheduling Supported
Chatbot Supported
Group Messaging Supported
Mobile Messaging Supported
Audience Segmentation Not Supported
Email Automation Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported

Live Chat

Canned Responses Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Third Party Integration Supported
Website Visitor Tracking Supported
Customizable Branding Not Supported
Screen Sharing Not Supported
Transfers / Routing Not Supported

Verloop.io Additional Categories