Audience
Quiq is designed for enterprise customer service teams, contact centers, support leaders, CX organizations, and regulated businesses that need AI agents, AI assistants, workflow automation, governance, and compliance-focused customer engagement tools
About Quiq
Quiq is an enterprise AI customer experience platform that helps companies build, manage, and optimize AI agents across the customer journey. The platform supports AI agents for customers, AI assistants for human support teams, voice AI agents, agentic workflows, reporting, integrations, and digital contact center operations. Businesses can bring existing content into Quiq, guide agent behavior, set guardrails, run simulations, and monitor performance from a centralized environment. Quiq is designed to provide enterprise control with features such as claim verification, decision logs, governance tools, and step-by-step visibility into AI processes. The platform also emphasizes reliability and compliance with 99.999% uptime, redundant model infrastructure, and support for SOC 2 Type II, HIPAA, GDPR, and CCPA requirements. Quiq helps organizations deploy AI-powered customer service solutions while maintaining control, security, compliance, and performance at scale.
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Pricing
Starting Price:
$250 per month
Pricing Details:
Pricing is conversation-based
Free Trial:
Free Trial available.
Company Information
Quiq
Founded: 2015
United States
quiq.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Quiq Frequently Asked Questions
Q: What kinds of users and organization types does Quiq work with?
Quiq works with these users and organization types: Mid Size Business, Small Business, Enterprise, Government, and Startup.
Q: What languages does Quiq support in their product?
Quiq supports these languages: English.
Q: What kind of support options does Quiq offer?
Quiq offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Quiq integrate with?
Quiq integrates with: Apple Business Chat, Facebook Messenger, Google Business Messages, Kik, NetSuite, Operata, Oracle Service, Salesforce, Shopify, Topbox, X (Twitter), and Zendesk.
Q: Does Quiq have an API?
Yes, Quiq has an API.
Q: Does Quiq have a mobile app?
Yes, Quiq has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Quiq provide?
Quiq provides training in the form of documentation, live online, and webinars.
Q: Does Quiq offer a free trial?
Yes, Quiq offers a free trial.
Q: How much does Quiq cost?
Pricing for Quiq starts at $250 per month.
Quiq Product Features
Conversational Marketing
Appointment Scheduling
Supported
Audience Segmentation
Supported
Chatbot
Supported
Group Messaging
Supported
Human Handover
Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Email Automation
Not Supported
Video Chat
Not Supported
Customer Experience
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Action Management
Not Supported
Feedback Management
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Service
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Email Management
Not Supported
Surveys & Feedback
Not Supported
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
SMS Marketing
2-Way Messaging
Supported
MMS
Supported
Mass Texting
Supported
Message Personalization
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Polls / Voting
Not Supported
Text-to-Win
Not Supported
