Audience
Companies that want an AI chatbot for their website that's trained on their data
About Botsonic
Botsonic scans your website, files and help center to automatically handle 70% of customer queries, and automate customer engagement, support, sales, and more.
Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses, and deliver authentic customer experience in over 50 languages across various channels.
Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.
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Pricing
Starting Price:
$16 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Writesonic
Founded: 2020
United States
botsonic.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online