+
+

Related Products

  • OptiSigns
    8,262 Ratings
    Visit Website
  • CrankWheel
    229 Ratings
    Visit Website
  • Squaretalk
    299 Ratings
    Visit Website
  • Ecwid
    1,030 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • Aircall
    1,838 Ratings
    Visit Website
  • BoldTrail
    2,107 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • Boostero
    63 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website

About

With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.

About

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Conversational commerce platform that helps companies interact with their customers

Audience

Companies of all sizes that want to convert website visitors to happy customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$9.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alcméon
Founded: 2011
France
www.alcmeon.com

Company Information

ClickDesk
Founded: 2011
United States
www.clickdesk.com

Alternatives

Alternatives

Engati

Engati

Engati Technologies
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Facebook
Salesforce
Zendesk
Apple Business Chat
GetResponse
Gmail
Hipsocial
Instagram
Joomla!
Keap
MODX
Microsoft Dynamics 365
Nimble
OpenCart
SAP Store
Unbounce
Weebly
X (Twitter)
Zoho CRM

Integrations

Facebook
Salesforce
Zendesk
Apple Business Chat
GetResponse
Gmail
Hipsocial
Instagram
Joomla!
Keap
MODX
Microsoft Dynamics 365
Nimble
OpenCart
SAP Store
Unbounce
Weebly
X (Twitter)
Zoho CRM
Claim Alcméon and update features and information
Claim Alcméon and update features and information
Claim ClickDesk and update features and information
Claim ClickDesk and update features and information