Audience

Desk365 works with these users: Customer Service Leads, IT Specialist, Operations Director, Business Admin

About Desk365

Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, ITAM, Microsoft365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

Pricing

Starting Price:
$12/user/month
Pricing Details:
Free for up to 3 agents.
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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Company Information

Desk365
Founded: 2021
United States
www.desk365.io

Videos and Screen Captures

Desk365 AI Agent

Desk365 AI Agent

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Desk365 Frequently Asked Questions

Q: What kinds of users and organization types does Desk365 work with?
Q: What languages does Desk365 support in their product?
Q: What kind of support options does Desk365 offer?
Q: What other applications or services does Desk365 integrate with?
Q: What type of training does Desk365 provide?
Q: How much does Desk365 cost?

Desk365 Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration