Audience
Online businesses, start ups, e-commerce stroes
About Gruvi
Gruvi: AI-Powered Unified Helpdesk
Gruvi is an AI-powered customer support platform and omnichannel helpdesk built for teams requiring simple, rapid deployment with zero complex configuration.
Core Features:
Unified Inbox: Seamlessly manage live chat, social media messaging, and email communications from one centralized dashboard.
Chloe AI Agent: A bundled AI assistant that resolves up to 80% of support tickets. Chloe trains instantly by ingesting your website URLs, PDF policies, or custom data.
Human Empathy Engine: Unlike standard chatbots, Gruvi analyzes past customer history to deliver context-aware, tailored replies that feel distinctly human and protect customer retention.
Smart Operations: Out-of-the-box performance insights and automated alerts keep your support team agile.
Gruvi is the ideal helpdesk software for businesses seeking an out-of-the-box, AI-driven customer service solution that blends automated efficiency with genuine human empathy.
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Pricing
Starting Price:
$49/month
Free Version:
Free Version available.
Integrations
Company Information
Gruvi Software
Founded: 2025
United Kingdom
gruvi.ai
Videos and Screen Captures
Easy inbox for support queries
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Product Details
Platforms Supported
Cloud
Windows
iPhone
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online
Gruvi Frequently Asked Questions
Gruvi Product Features
Customer Service
Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Call Center Management