Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
About SearchUnify
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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Company Information
SearchUnify
Founded: 2008
India
www.searchunify.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
SearchUnify Frequently Asked Questions
SearchUnify Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
