AbacusCloud Alternatives

3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.

Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today! CallHub is TCPA Compliant, offers 10DLC support and is SHAKEN/STIR enabled. We are the only communication platform to offer: * Spam label shield: To increase trust and contact rates * Unlimited free agent seats * Mobile app for agents: For easily distributed campaigns * Link tracking: To analyze engagement on your texts * Fast P2P texting: To eliminate the need to hit “send” a thousand times. 94% Customer Satisfaction Score 99.51% Uptime <3h Avg. first response time

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.

Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.

The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!

Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.

Nextiva is a feature-rich cloud-based unified communications service offered by Nextiva. Offering businesses more ways to communicate than ever, Nextiva helps to empower today's modern businesses. Whether on the desk or on the road, teams subscribed to Nextiva can enjoy seamless mobility, clear communication, and a scalable service. All conversations in one place with phone, SMS, video, and email together with customer experience and productivity tools. Reduce app fatigue by communicating with customers and teams from one tool. Get rid of productivity loss from not having the information you need, when you need it. Communicate with customers however they come to you and track their conversations and feedback in a single view. Learn more about our favorite customer engagement tools. Understand how your customers feel through every interaction.

MyOperator is India's top cloud communication provider, with 10,000+ businesses like Amazon, Myntra, and Apollo using its offerings like Corporate Line, 360-degree Campaign Management, and Office IVR. Why MyOperator? MyOperator empowers your team to optimize every call or interaction into a business opportunity, making it a trusted cloud telephony provider for enterprises like Dominos, Apollo, and Razorpay, with a rating of 4.5 on Google and recognition from SoftwareSuggest and Compare Camp Rising Star Award. MyOperator provides various products to enhance communication and productivity, including Corporate Line, Cloud Contact Center, Office IVR, Campaign Management, Multi-store Solution, and WhatsApp Business API. These products help with remote team connectivity, managing customer interactions across multiple channels. VoIP service from MyOperator has a wide range of capabilities, including video conferencing, intelligent call management, voicemail, call recording, IVR, ca

Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations.

Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.

Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Thirdlane delivers a versatile platform and flexible applications tailored to managed and cloud service providers seeking competitive differentiation. Their robust yet affordable communications tools allow both small businesses and global enterprises to streamline interactions and enhance customer experience without large upfront costs. The Thirdlane communications platform is a one-stop-shop solution for MSPs, UCaaS providers, and resellers. Its advanced voice, collaboration, and video conferencing tools are designed to be fully customizable and seamlessly integrated with partners’ own branding. Main products: Thirdlane Multi Tenant PBX, Thirdlane Business Phone System and he Thirdlane Connect which provides users with chat, voice and video calls and conferencing, SMS, screen sharing, CRM integration in modern web browsers, on mobile phones, Windows, Linux and Mac desktops., these solutions empower businesses to boost productivity, drive sales & strengthen customer relationships.

Aircall is the cloud-based phone system of choice for modern brands of 3+ users. By seamlessly integrating with the most popular CRM and Helpdesk tools, we help sales and support teams communicate clearly and efficiently. Admins can instantly add numbers from 100+ countries, scale their teams according to seasonality, and gain deep insights through real time analytics. Accessible by desktop and mobile app, Aircall is trusted by over 3000 companies worldwide. Start a risk-free trial today!

Proactively test and monitor critical aspects of any line, from any device, almost anywhere in the world, from the comfort of your desk. Our most straightforward test, and the basis for all our customers’ testing setup. Enables replication of a customer’s call and generation of objective audio quality scores. Latency is the time between when you speak, to when the other person hears your voice. Enables you to replicate a conference call and test all conference functionality. Allows you to bring your customer’s network into the testing loop. Measure the performance of your own or outsourced contact centers. Test an SMS message before you send it to your customer. Know how quickly your customers’ calls are answered and take action if they’re being kept waiting. Make sure your customers’ experience of touch tone (DTMF) options are seamless and smooth.

Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.

Create a seamless customer journey across channels that is fast and frictionless. Explore our automation-first solutions with AI for every day. Each year, we release hundreds of new features, solutions, and integrations to keep our platform ahead of customer experience technology and trends. Our automation-first customer experience solutions leverage Talkdesk AI to optimize your most critical customer service processes. You don’t have to take our word for it. Read, listen, and watch how our customers make their customers happy. Elevate your customer service experience with CX Cloud – a full set of enterprise-level, integrated, CX applications for customer self-service, omnichannel engagement, workforce engagement, employee collaboration, and customer experience analytics – all on a unified cloud-native platform. Delight your agents with an intuitive UX and make your contact center agile by easily configuring every aspect of CX Cloud, from IVR routing rules to the agent workspace.

Let cloud connect to all your employees & departments on any device, anytime, anywhere. Your customers in US, UK, Aus & other countries will call you without being charged. Leverage the best-in-class phone system solutions for all your communication requirements. Get a fully-featured & ready-to-use contact center of any agent size within minutes. The Real PBX presents a superior quality telephony, Hosted PBX. A cloud-hosted Business Phone System that carries all the possible features of traditional VoIP Phone along with the special advantages of the cloud. Get this in action and see your business connecting to the world, like never before. The Real PBX is renowned providers of cloud-based voice calling services to bolster the small and medium businesses across the globe. The Real PBX has been serving the business with effective connectivity solutions since 2004. Whatever your setup be, inbound, outbound, or merged, we assure unlimited calling to keep your business progressing.

Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities.

About NobelBiz: With over two decades in the CCaaS sector, NobelBiz is renowned for enhancing productivity in worldwide contact centers. Our specialty lies in merging a custom-designed telecom carrier, ideal for call center traffic, with modern omnichannel cloud contact center software, supported by outstanding customer service. About NobelBiz OMNI+: NobelBiz OMNI+ emerges as the ultimate CCaaS solution, offering a blend of features, functionalities, and integrations for comprehensive contact center management. This all-encompassing software features extensive channel integrations and CRM compatibility, crafted for seamless remote work. It stands as a user-friendly, inclusive solution for diverse omnichannel contact center requirements. About NobelBiz Voice Carrier Network: As a leading VoIP provider, NobelBiz Voice Carrier Network is distinctively designed for global contact centers. It provides unmatched voice quality and consistent service across its international network.

SpeechSoft Inc. develops and sells telephony automation software, and offers hardware and turnkey solutions that integrate with various telephony environments. Voice over Internet Protocol (VoIP), T1, Digital PBX and Analog. Combining six powerful telephony features into a single software package, CALLMaster software provides an integrated telephony solution for various businesses. SpeechSoft telephony products are scalable and support open non-proprietary architecture. This enables you to design cost-effective solutions that are customized to meet your business needs and budget. SpeechSoft, Inc. has been developing and selling telephony automation software since 1987. Our extensive industry experience has enabled us to provide cost-effective telephony solutions to our customers in many industries. We continue to partner with industry leaders Microsoft and Dialogic to provide leading-edge solutions.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.

A toll-free number offers a big-company image to clients and other callers who want to contact you free of charge from wherever they are located. We offer a variety of toll-free number types, from 800 and 866 extensions to vanity numbers. A local number can provide a local presence in any target city. Many clients use local numbers in geographical targeted advertising. Since our PBX is managed entirely online, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy-to-understand process that is much better than the alternative (hardware), and comes with a variety of useful variety of useful features. Our Business VoIP phone service brings you all the features of a Fortune 500 phone system at an affordable cost. For just $35.95/month you can make unlimited calls to any number in the US and receive unlimited calls on your local phone number.

See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements.

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SAP. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. - 100+ integrations with CRM & Business tools - Click to call from CRM - Go live in 70+ Countries - SMS Workflows & Automation - 3 sales dialers to choose from - Call queueing and forwarding - Comprehensive analytics - Conversation intelligence & much more Get 70% off on your first month!

Today’s business needs are constantly evolving. The need to be contactable anywhere and allow your team members to work from multiple locations is a current and common scenario. Optus Loop is built to support your needs. As a cloud-based VoIP (Voice over Internet Protocol) solution, it allows your team to connect anywhere using existing devices in a cost-effective way.

UCx for Desktop is a Unified Communications application providing a full suite of features, including: Instant Messaging and Presence, Voice and Video Calling (VoIP and desk phone). Screen Sharing. Collaboration Rooms. Call Settings. UCx is built on the high-quality VoIP service that TPx is known for – but it’s far more than a business phone system. With the UCx desktop and mobile apps, you can call, chat, video conference, and start interactive online meetings from anywhere. Welcome to today’s office – which might not be in the office after all. UCx will re-energize your work day with collaboration and connection wherever you are. Place and receive calls on your computer, desk phone, mobile phone, or tablet using your business phone number. Seamlessly move calls between devices. Instantly launch a video conference with up to 15 people, using the camera you already have on your device.

Open and flexible software architecture ensures fast integration of our services into existing infrastructure. Provide VoIP, video, presence, and chat services to any desk and softphone, IP PBX, and mobile / WebRTC device. Cutting-edge technology based on standard APIs and interfaces. Be ready for Web 3.0 with our RTC engine technology. Increase your margin by lowering the total cost of ownership dramatically – Opex and Capex. Our platforms are deployed at top-tier ISPs all over Europe, serving hundreds of thousands of customers each. The Sipwise Class 5 is, out of the box, a highly scalable SIP Softswitch which serves the needs of many residential and business voice solutions. Due to its modularity, the Sipwise Class 5 can be easily expanded by simply enabling various software modules, which are already part of the initial deployment.

#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.

thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.

Blueface VoIP phone system keeps your business ready for anything. Take calls on any device, anywhere, whether you’re remote, office or hybrid working. Scalable, flexible cloud business phone system for businesses of any size. Get started with Blueface today. Scalable IP business phone system that helps your business grow. Cut line rental and save up to 40% on your phone bill. Business phone system with 60+ features with IVR, Softphone (Mobile / Desktop), Console, Recording and more. Our self-service web portal puts you in control of your communications. Wide range of desk / DECT hardware and accessories that range from entry to executive level. Unlimited, crystal clear audio conferences powered by Blueface Unified Communications and Poly. Take your landline with you on your mobile phone with the Blueface Softphone App that also features recording. Blueface offers a range of continuity services so you’re always connected.

Make working remotely work for your business. Your office goes where work takes you. Easily receive, route and redirect calls on One Talk, our mobile-first business phone solution designed for how you work today. One Talk is a mobile-first, business phone service. It rings one number that can be shared across a combination of compatible devices, smartphones (either with an enhanced built-in dialer or a mobile app), PCs/Macs, and desk phones, so that customers can reach your employees on their preferred devices, whether they're at the office or on the go. One Talk is not your traditional VoIP solution; in fact, it's better, because it enables both mobile and desktop calling, giving your business the flexibility it requires. Calls can ring simultaneously on your compatible mobile and desk phones, as well as the desktop app, so customers can reach you whether you are in the office or on the go.

Zaplee is up over 99% of the time. Your new cloud phone will never let you down. Integrate our ultra-modern phone service into your existing framework in no time. Your personal support crew never sleeps. Any and all issues will be resolved at the speed of light. Count on Zaplee to work with all of your devices, present and future. Seamlessly integrate with VoIP, SIP, landline and mobile phones. Craft custom greetings for both business and nonbusiness hours. Don’t want to use your own voice? Take advantage of our text-to-speech function and create greetings in male or female voices, with various accents. Assign yourself a local number in over 40 countries, and thousands of cities. Want a toll-free / 800 number? Zaplee can provide that too. Route inbound calls based on the departments and employee extensions that you create, or based on who’s available at particular hours. Give your customers the option to use a dial-by-name directory.

From smaller business start‐ups to some of the largest blue‐chip corporates from around the world, we have the in-house experience and expertise to assemble a solution that will meet your exact requirements. Whether you require a high-performance SIP trunking solution for a phone system that you already own, or whether you are looking for a managed hosted PBX solution in the cloud, we have a range of adaptable products that can be tailored to your needs. Orbtalk understands that in order to compete in today's world, your business needs to be able to respond quickly to rapid increases in demand. That's why our services have been designed with agility in mind. And with our servers distributed across multiple data centers around the world, you can be sure that you are getting access to a well-designed service with first-class high availability.

Formed in 2010, Wavetel has grown to become a leading provider of telecom services in the UK and rest of the world. Wavetel started as a wholesale operator offering Voice, SMS and Data services to other operators. In 2013 Wavetel launched its B2B services which includes VoIP telephony services, Connectivity, Virtual Numbers, SIP Trunks, Microsoft Teams Direct Routing, Mobile, SMS, Call Center Solutions for its valued clients and business partners worldwide. Over the years, our voice messaging offerings have constantly evolved as an enterprise solution allowing it to integrate with third party CRMs and business apps using our programmable APIs.

To get where you’re going faster, you need a fully-featured phone system that works wherever you are. And that supports the apps and devices you rely on every day. Our cloud-hosted PBX (private branch exchange) solution answers those needs. Plus, it includes many benefits you’d find in a traditional onsite PBX, without additional hardware costs and physical storage space. Comcast Business offers a complete portfolio of hosted voice services, for every size enterprise business — that’s supported by the largest private voice-over-IP (VoIP) network in the country. VoiceEdge outperforms traditional PBX products, with lower costs, simpler management, and greater scalability. Our Business VoiceEdge Desktop App now integrates the Unified Communications features your enterprise counts on to keep connected. You get a softphone, readable voicemail, screen sharing, and more, plus Chrome™ integration, all in one place on your desktop.

Since 2003, we’ve been helping small and medium-sized businesses to grow. We offer a range of feature-rich cost effective phone systems, high-speed Internet connections, and a range of IT and cybersecurity solutions. Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the ‘cloud’. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services. Increase Customer Satisfaction Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making. Compete with bigger companies by increasing geographic presence and creating a better first impression. Access your system remotely regardless of the location, whilst retaining your office phone functionality.

Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly.

Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail's pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business. Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire custom