Audience

Enterprises, SMEs, Startups

About Knowlarity

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Knowlarity Communications Pvt. Ltd.
Founded: 2009
India
knowlarity.com

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Product Details

Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Support
24/7 Live Support
Online

Knowlarity Frequently Asked Questions

Q: What kinds of users and organization types does Knowlarity work with?
Q: What languages does Knowlarity support in their product?
Q: What kind of support options does Knowlarity offer?
Q: What other applications or services does Knowlarity integrate with?
Q: Does Knowlarity have a mobile app?
Q: What type of training does Knowlarity provide?
Q: Does Knowlarity offer a free trial?
Q: What pricing for support is available for Knowlarity?

Knowlarity Product Features

Auto Dialer

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported
Power Dialer Not Supported
Predictive Dialer Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Tracking

CRM Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
Call Log Not Supported
Conversion Tracking Not Supported

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Cloud Communication Platform

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
IVR / Voice Recognition Supported
File Sharing Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported

Speech Analytics

Automatic Transcription Not Supported
Call Center Management Not Supported
Call Recording Not Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Not Supported
Surveys & Feedback Not Supported

Telephony

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Telemarketing Management Supported
Voice & Data Integration Supported
Predictive Dialer Not Supported
VoIP Not Supported