Audience

SMBs in US & Canada

About MightyCall

MightyCall is the best tool around to help small businesses manage their customer communications. With multiple business numbers—toll-free, local, or vanity—unlimited user extensions, dozens of call features, and no hardware or installation necessary, your company will be well equipped to better connect with customers than ever before.

MightyCall has taken VoIP and simplified it into an easy to use and intuitive interface that anyone can understand. Better yet, we’ve pushed VoIP further than nearly any other provider, including CRM features that enable better contact upkeep and a note-taking system so all of your information about customers is in the same place.

If you’re a small business and you’re struggling to keep customer communication under control in an omnichannel age, MightyCall will help you tame and organize it all for less than nearly every CRM system and the majority of VoIP providers on the market.

Pricing

Starting Price:
$9 month / per user
Pricing Details:
Small Team – $9 per month / user: 1000 Talk minutes, 2 Toll-free or local number, Call routing, Auto receptionist, Caller ID & CNAME, Custom Greetings, Business Hours, Web Widgets, Live Support

Business - $15 per month / user: Unlimited calling & texting, 2 Toll-free or local numbers, Call routing, Auto receptionist, Caller ID & CNAME, Custom Greetings, Business Hours, Web Widgets,Call recording, Voice to Text transcription, Deskphone & Softphone support, API, Live Support

Enterprise - custom pricing per month: Unlimited calling & texting, 2 Toll-free or local numbers, Call routing, Auto receptionist, Caller ID & CNAME, Custom Greetings, Business Hours, Web Widgets, Call recording, Voice to Text transcription, Deskphone & Softphone support, API, Live Support
Free Trial:
Free Trial available.

Integrations

API:
Yes, MightyCall offers API access

Ratings/Reviews - 11 User Reviews

Overall 4.8 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.7 / 5
support 4.6 / 5

Company Information

MightyCall
Founded: 2013
United States
www.mightycall.com

Videos and Screen Captures

Product Details

System Requirements
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Business Hours
Online

MightyCall Frequently Asked Questions

Q: What kinds of users and organization types does MightyCall work with?
Q: What languages does MightyCall support in their product?
Q: What kind of support options does MightyCall offer?
Q: What other applications or services does MightyCall integrate with?
Q: Does MightyCall have an API?
Q: Does MightyCall have a mobile app?
Q: What type of training does MightyCall provide?
Q: Does MightyCall offer a free trial?
Q: How much does MightyCall cost?
Q: What pricing for training is available for MightyCall?

MightyCall Product Features

Business Phone Systems

Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Call Logging
Call Monitoring
Web Conferencing

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Call Parking
Encryption
Voice Quality Enhancement

Call Center

Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Queue Management
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat

Cloud Communication Platform

Call Recording
Call Routing
IVR / Voice Recognition
Audio / Video Conferencing
Call Center
Chat / Messaging
Fax Management
File Sharing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Toll-Free Numbers
Multiple DID Options
Call Data Records
e911
Caller ID
PSTN Forwarding
Automatic Fail-over Routing
Disaster Recovery
International Numbers

Telephony

Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Auto-Dialer
Call Center Management
Call Monitoring
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Unified Communications

Call Recording
Call Routing
Mobile Access
Multi-User Collaboration
Voice Mail
Audio / Video Conferencing
Calendar Management
Chat / Messaging
Fax Management
File Sharing
  • A MightyCall User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Services and support"

    Posted 2022-04-02

    Pros: I am using it from last 1 year and i am just loving it. Everything is fine. Call flow, Setup and easy to use. must use for business.

    Cons: Voice studio should be free. Rest everything is fine. Sometimes calls quality is not that good, while calling to Australia, caller on the other hand can not hear properly.

    Overall: Excellent service from MightyCall. Their initial review system took around 3 days to get my account activated but after that everything is just like awesome. no problem at all.

    Read More...
    Review Source: SourceForge
  • A MightyCall User
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Functional and affordable "

    Edited 2022-03-24

    Pros: Very affordable and works very well among my small team. It is very easy to explain to anyone who has never used mighty call before and is very easy to change and find needed settings.

    Cons: Not as flexible with settings while using the mobile app. Sometimes does not properly alert notifications on mobile.

    Overall: My overall impression of this VoIP Tool is amazing with easy to use settings and a straight forward process. 9/10 will be using for a long time to come.

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Hi there and thank you for your feedback! We are trying to do our best :) Regarding notifications, we ask you to check that there is the permission to send notifications in your phone settings specifically for our application.
  • EJ J.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "GREAT PARTNERSHIP"

    Posted 2022-03-23

    Pros: Customer Service is always available to answer and questions my team and I might have about our account. Admin accounts are very user friendly and there are video available for those that needs them to be successful with the accounts.

    Cons: I wish I could learn how to transfer calls from the app to my teammates. This seems to be the hardest part of my MightyCall Account.

    Overall: Overall, this is an affordable system that anyone can use for their business. Especially call center like mine.

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! We are happy to know that you like our service :) Please, write to our support email - support@mightycall.com. Our support specialists will help you to solve the issue with transferring calls.
  • A MightyCall User
    Tech specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very easy to use"

    Posted 2022-03-23

    Pros: Very easy and fast to add numbers, set up team numbers and get new voicemails and add them to the call flow. Very reasonable price.

    Cons: On the mobile app you don't have quite as much freedom as you do on a desktop/laptop. Call flow can be a little confusing when new to the system.

    Overall: I have had an amazing time using MightyCall and found to very easy to make needed changes. Nicely priced.

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! Thank you for your feedback :) With each update of our application, we try to make it even better, so stay tuned! You can always send us your wishes via email to support@mightycall.com
  • Chaya M.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Service And system!"

    Posted 2022-03-23

    Pros: They have a great set system, We also used their toll to record for us, it's very good! And we would recommend it.

    Cons: Everything is good just that there is only available time to choose a number.

    Overall: Great experience!

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! We are happy to know that you like our service :)
  • A MightyCall User
    Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Why aren't more people using MightyCall"

    Posted 2022-03-23

    Pros: It is easily customizable to how you want your phones to work. The tech support is also great and always know how to resolve any issues if any issues come up.

    Cons: if I had to really pick on something then I would just saying pricing could be a little better. Like a bigger discount for yearly payments.

    Overall: We have had the best experience with customization and tech support! We have used services like 8x8 and before that phone service provided by our internet service provider but MightyCall has been the best!

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your feedback! It's very important for us :)
  • A MightyCall User
    IT & Research Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Cloud voice calling option for small business"

    Posted 2020-08-29

    Pros: You can easily call using VOIP method. Simple and greatly integrated helpdesk solution. No complexity in setup this tool. It's a cloud-based calling platform. So it saves from hardware purchases.

    Cons: It works best. It gave us great service. We migrated because it's supporting a small size business.

    Overall: We used MightyCall in the past. It helps us to solve our helpdesk limitation. Using MightyCall now can communicate and resolve customers' issues on voice calls. It's best for small businesses.

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your kind words! We are doing our best for you :)
  • Sergey Z.
    Administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good service for a team of 5"

    Posted 2019-07-17

    Pros: Pricing for a team of 5 is great! Actually, their pricing was our main reason for signing up. The initial set up was smooth and simple, and we didn’t have to wait too long to port over our numbers.

    Cons: No particular complaints at the moment. Working stable.

    Overall: Positive overall. We noticed that the product is growing, new features added, The app is also really stable. We wish MightyCall all the best and become the number one in US and worldwide!

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Thanks a lot! We are working for you :)
  • Lenny B.
    General Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good affordable software"

    Posted 2019-07-07

    Pros: We are a team of 3, but we are not billed per user. The connection is ok.

    Cons: Wishing there was a desktop app or an extension to browser (Chrome preferably)

    Overall: Lots of features for a great price & easy to use. Fine with me.

    Read More...
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Thank you for your feedback and for your idea too :) You can always send us your wishes by email: support@mightycall.com
  • John S.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Recommended!"

    Posted 2019-06-28

    Pros: Generally my experience has been really positive. MightyCall has a lot of great features. What I most like about MightyCall is that we can use it on our desk phones and without having to rent the phones themselves. The setup was pretty easy.

    Cons: Only thing is that API integration with a basic CRM is missing.

    Overall: Very effective system for the money. Easy to use.

    Read More...
    1 user found this review helpful.
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-29
    Hi there! Thank you for your feedback! Please, contact our support service via email support@mightycall.com, we will help you with API integration :)
  • Nick H.
    enterpreneur
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use app"

    Posted 2019-06-20

    Pros: Easy to use, support helped me with settings. I've been using this software for about 3 months. So far so good.

    Cons: It was hard to set voicemail greeting, had to call support.

    Overall: MightyCall seems to work very well and staff is very helpful.

    Read More...
    1 user found this review helpful.
    Review Source: SourceForge
    Reply from MightyCall
    Posted 2022-03-30
    Thank you for your feedback! All the best :)