Audience

Businesses of all sizes

About Acefone

Acefone, founded in 2010, is a product-led communications company helping businesses simplify communication and deliver better customer experiences. Its cloud-based omnichannel CX platform, AceX, offers solutions including Interactions Hub, Contact Center Studio, API Connect, Campaigns, AI Voice Agents, Voice Streaming, and Xtract—covering customer engagement, contact centres, APIs, campaigns, AI automation, real-time voice, and conversation intelligence.

Headquartered in Gurgaon, Acefone serves 5,000+ businesses worldwide with 200+ professionals across Gurgaon, Mumbai, and Bangalore. With 300+ features across Voice, WhatsApp, SMS, and other channels, robust integrations, APIs, ISO 27001 certification, and 99.5% uptime, Acefone enables scalable, secure, and seamless customer communication while helping organisations improve operational efficiency and deliver personalised experiences.

Pricing

Starting Price:
₹1,599 per user per month
Pricing Details:
Unlimited calling plans starting at just ₹1,599 per user per month.

Integrations

API:
Yes, Acefone offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Acefone
Founded: 2010
Gurugram, Haryana, India
www.acefone.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Acefone Frequently Asked Questions

Q: What kinds of users and organization types does Acefone work with?
Q: What languages does Acefone support in their product?
Q: What kind of support options does Acefone offer?
Q: What other applications or services does Acefone integrate with?
Q: Does Acefone have an API?
Q: Does Acefone have a mobile app?
Q: What type of training does Acefone provide?
Q: How much does Acefone cost?
Q: What pricing for support is available for Acefone?
Q: What pricing for training is available for Acefone?

Acefone Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Reporting/Analytics Supported
Database Not Supported
Escalation Management Not Supported
Real-time Chat Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported