Audience

B2B, SaaS

About MCUBE

ntroducing MCUBE’s revolutionary unified omnichannel solution for Cloud Telephony Services—the ultimate breakthrough in business communication. Say goodbye to scattered communication hassles and embrace a seamless, integrated experience that allows you to focus on what truly matters—your customers.

This cutting-edge solution brings together voice, WhatsApp, SMS, email, and social platforms under one powerful interface, ensuring every interaction is tracked, managed, and optimized in real time. With advanced analytics, smart routing, and automation, MCUBE enables businesses to deliver personalized experiences, reduce response times, and drive higher engagement.

Whether it’s enhancing customer support, boosting sales efficiency, or creating stronger brand connections, MCUBE’s omnichannel technology is built to scale with your business needs. By unifying communication channels, it helps you increase productivity, maximize ROI.

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Pricing

Starting Price:
NA
Pricing Details:
NA
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

VMC Technologies
Founded: 2008
India
mcube.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

MCUBE Frequently Asked Questions

Q: What kinds of users and organization types does MCUBE work with?
Q: What languages does MCUBE support in their product?
Q: What kind of support options does MCUBE offer?
Q: What other applications or services does MCUBE integrate with?
Q: What type of training does MCUBE provide?
Q: Does MCUBE offer a free trial?
Q: How much does MCUBE cost?
Q: What pricing for training is available for MCUBE?

MCUBE Product Features

Auto Dialer

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Call Scripting Not Supported
Surveys Not Supported

IVR

Call Center Supported
Call Logging Supported
Call Recording Supported
Multiple Scripts Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported
Call Routing Not Supported
Phone Key Input Not Supported
Survey Management Not Supported

Softphone

Audio / Video Conferencing Supported
Call Recording Supported
Call Transfer Supported
Contact Management Supported
Call Logging Not Supported
Caller Identification Not Supported
Chat / Messaging Not Supported
Fax Management Not Supported

MCUBE Verified User Reviews

Write a Review
  • Soundarya C.
    CRM analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good Service from MCUBE"

    Posted 2025-07-10

    Pros: Mcube offers a feature-rich platform that covers essential communication needs like voice automation, WhatsApp integration, and call tracking, all under one dashboard. The user interface is intuitive, making it easy to onboard new team members. Their support team is highly responsive, knowledgeable, and quick to resolve any queries or technical issues. Overall, the software delivers excellent value for the amount paid, making it a smart investment for businesses looking to streamline their outreach and customer engagement processes.

    Cons: Nothing significant to mention so far — the platform has worked smoothly and met our expectations without any major issues.

    Overall: MCUBE is a reliable and effective communication solution for businesses. From voice automation to WhatsApp integration, the tool delivers strong functionality with consistent support. Great experience overall!

    Read More...
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