Audience

SMBs for Sales, Support and Business-Ops Teams

About CallHippo

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pricing

Starting Price:
$18.00/month/user

Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

CallHippo Frequently Asked Questions

Q: What kinds of users and organization types does CallHippo work with?
Q: What languages does CallHippo support in their product?
Q: What kind of support options does CallHippo offer?
Q: What other applications or services does CallHippo integrate with?
Q: Does CallHippo have a mobile app?
Q: What type of training does CallHippo provide?
Q: How much does CallHippo cost?
Q: What pricing for support is available for CallHippo?
Q: What pricing for training is available for CallHippo?

CallHippo Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Employee Directory Not Supported
Web Conferencing Not Supported

Business VoIP

Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Ring Groups Supported
Unified Communications Supported
Voice Quality Enhancement Supported
Call Parking Not Supported
Encryption Not Supported
SIP Trunking Not Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Queue Management Supported
Reporting/Analytics Supported
Call Scripting Not Supported
Database Not Supported
Progressive Dialer Not Supported
Real-time Chat Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
Virtual Extensions Supported
SIP Trunking Not Supported
Web Conferencing Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported

CallHippo Additional Categories

CallHippo Verified User Reviews

Write a Review
  • Anirudh S.
    Operations
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Use Virtual number anywhere in World."

    Posted 2020-08-24

    Pros: with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.

    Cons: It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.

    Overall: Virtual phone numbers can be accessed through any device with internet connection and hence can be used any time any place. We even call from our laptop and PC. It helps to build trust in our customers and also cut down the cost incurred in telephone call. Call Transfer, Global connect, Call conference are other features which we use daily.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Call like a pro "

    Posted 2020-07-07

    Pros: Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.

    Cons: CallHippo offers Freely communication, Without phone bill. No dislikes.

    Overall: It's easily customisable and flexible. Power dialer function is super efficient. We can freely communicate with our global clients as there will be no phone bill, just the internet. Using call conference option we can add a third person into ongoing call. Some of its features are call recording, call barring, voice mail, call analytics, call conference, on hold music etc.

    Read More...
  • Kunal R.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Customer Support team"

    Edited 2020-06-26

    Pros: CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

    Cons: I never had any issue with CallHippo. I works great.

    Overall: CallHippo makes easy for my business to connect with the customer using voice call. After using CallHippo I have a very positive response and experience. The call quality is excellent. I never faced a call drop, which most of the physical landline has. The best thing about CallHippo is their customer service.

    Read More...
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