Audience

Telemarketers and call centers of any size

About Readymode

Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.

Other Popular Alternatives & Related Software
Aircall
Aircall
(1838 Ratings)
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.
Learn more
Adversus
Adversus
(172 Ratings)
Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users.
Learn more
CloudTalk
CloudTalk
(60 Ratings)
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
Learn more
NiCE CXone Mpower
NiCE CXone Mpower
(2 Ratings)
NiCE CXone Mpower is an AI-first customer experience platform designed to improve CX at scale. It unifies experience automation, AI agents, knowledge management, and analytics into a single, secure platform. The platform uses purpose-built CX AI models to resolve customer needs instantly and proactively. NiCE enables businesses to automate customer intent from initial interaction through fulfillment. With real-time dashboards and reporting, organizations gain visibility into AI-driven CX performance and outcomes. The platform integrates seamlessly with existing enterprise technologies through hundreds of prebuilt integrations. Trusted by global brands, NiCE powers billions of customer interactions each year with measurable business impact.
Learn more

Pricing

Starting Price:
$150
Pricing Details:
/license/month
includes all features, all-in-one platform

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Readymode (formerly Xencall)
Founded: 2014
Canada
readymode.com

Videos and Screen Captures

Readymode Numbers

Readymode Numbers

Readymode Numbers Readymode OnCall Readymode Upload
Other Useful Business Software
Paessler: Easy to Use With Enterprise Power. Free Trial Icon
Paessler: Easy to Use With Enterprise Power. Free Trial

A low-code dashboard makes monitoring intuitive for any admin, while scripting and custom sensors give experts full control.

You shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
Get Free Download

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Readymode Frequently Asked Questions

Q: What kinds of users and organization types does Readymode work with?
Q: What languages does Readymode support in their product?
Q: What kind of support options does Readymode offer?
Q: What other applications or services does Readymode integrate with?
Q: What type of training does Readymode provide?
Q: How much does Readymode cost?
Q: What pricing for support is available for Readymode?
Q: What pricing for training is available for Readymode?

Readymode Product Features

Auto Dialer

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Reporting/Analytics Supported
Database Not Supported
Real-time Chat Not Supported

Inside Sales

Auto-Dialing Supported
Call List Management Supported
Call Recording Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Predictive Dialer

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Workforce Optimization (WFO)

Workforce Management Not Supported
Performance Management Not Supported
Quality Management Not Supported
Interaction Analytics Not Supported
Real-time Guidance Not Supported
Liability Recording Not Supported
Surveying Not Supported
Speech Analytics Not Supported
eLearning Not Supported
Reporting Not Supported

Readymode Additional Categories

Readymode Verified User Reviews

Write a Review
  • Michael D.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Rude cowardly staff who refuse you good customer service. "

    Posted 2022-02-13

    Pros: Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude.

    Cons: Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.

    Overall: Absolutely terrible. Never have I been so angry and felt so helpless i've had to find another provider all together cause they'd rather kick someone out than provide good customer service they should be ashamed of themselves and should be put out of business. Do not put your business in their hands they will fail you and rob you and charge you for scam likely numbers and not tell you how to fix it! Which results in bills 1-2 thousand USD higher than they're supposed to be if you're a scammer or piece of scum they're perfect for you! This is a dialer for the worst of the worst and is only for scammers!

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?