Audience
Call centers and contact centers
About Voiso
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience.
A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more.
By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.
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Pricing
Starting Price:
$49 per user per month
Free Trial:
Free Trial available.
Company Information
Voiso
Founded: 2016
Singapore
voiso.com
Other Useful Business Software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
24/7 Live Support
Voiso Frequently Asked Questions
Voiso Product Features
Auto Dialer
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Preview Dialer
Not Supported
Business VoIP
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
SIP Trunking
Supported
Voice Quality Enhancement
Supported
Call Parking
Not Supported
Ring Groups
Not Supported
Unified Communications
Not Supported
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Escalation Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Database
Not Supported
Customer Service
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Workflow Management
Supported
Live Chat
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
IVR
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
Multiple Scripts
Not Supported
Phone Key Input
Not Supported
Predictive Dialer
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
Lead Capture
Supported
Lead Management
Supported
Callback Scheduling
Not Supported
FCC Compliance
Not Supported
FTC Compliance
Not Supported
Telemarketing
Auto Dialer
Supported
CRM
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Call Scripting
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Lead Distribution
Supported
Outbound Call Center
Supported
Telephony
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
IVR / Voice Recognition
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
VoIP
Supported
Voice & Data Integration
Supported