Audience

Any business that rely on phone calls to leverage their sales, customer service and internal communication and achieve what matter: close deals and delight their customers.

About NUACOM

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.

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Pricing

Starting Price:
€9.99 per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, NUACOM offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

NUACOM
Founded: 2009
Ireland
nuacom.com

Videos and Screen Captures

Play Video Multiple Devices Click-to-call Build Your Own Call Flow Call Analytics Integrations
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
Android
Training
Documentation
Support
Phone Support
24/7 Live Support
Online

NUACOM Frequently Asked Questions

Q: What kinds of users and organization types does NUACOM work with?
Q: What languages does NUACOM support in their product?
Q: What kind of support options does NUACOM offer?
Q: What other applications or services does NUACOM integrate with?
Q: Does NUACOM have an API?
Q: Does NUACOM have a mobile app?
Q: What type of training does NUACOM provide?
Q: Does NUACOM offer a free trial?
Q: How much does NUACOM cost?
Q: What pricing for support is available for NUACOM?
Q: What pricing for training is available for NUACOM?

NUACOM Product Features

Business VoIP

Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Ring Groups Supported
Unified Communications Supported
Call Parking Not Supported
Encryption Not Supported
SIP Trunking Not Supported
Voice Quality Enhancement Not Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Queue Management Supported
Reporting/Analytics Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Real-time Chat Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Predictive Dialer Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
Telemarketing Management Not Supported

NUACOM Verified User Reviews

Write a Review
  • A NUACOM User
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I use Nuacom for 6 years"

    Posted 2023-10-30

    Pros: Good customer service.
    Good audio quality even when other VoIP apps are struggling.
    It has all we need and a bit more.

    Cons: Does not offer IM and video calls as MS Teams or Slack, but that's fine with us as there are many other tools like the ones mentioned which do a much better job.

    Overall: Overall, I feel happy with the service and wish to see them succeed and have more businesses using them.

    Read More...
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