Audience
Companies that want a powerful but affordable business VoIP phone system
About MiCloud Connect
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly.
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Integrations
Company Information
Mitel Networks
Founded: 1973
Canada
www.mitel.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online
MiCloud Connect Frequently Asked Questions
MiCloud Connect Product Features
Cloud Communication Platform
Audio / Video Conferencing
Supported
Chat / Messaging
Supported
Call Center
Not Supported
Call Recording
Not Supported
Call Routing
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR / Voice Recognition
Not Supported
Telephony
VoIP
Supported
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
IVR / Voice Recognition
Not Supported
Inbound Reporting
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
